
Portsmouth Ford
Portsmouth, NH
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Easiest car purchase I've ever been through and this was even though I'm out of state so had to drive 150+ miles each way. Kevin in sales was super responsive with questions and getting things organized for even though I'm out of state so had to drive 150+ miles each way. Kevin in sales was super responsive with questions and getting things organized for me to take delivery. Seamless transaction with no unpleasant last minute surprises with extra fees. More
I could not have purchased a vehicle located much further away from my residence than from this dealer. The vehicle with options I wanted was challenging to find. However, this purchase is by far my best dea away from my residence than from this dealer. The vehicle with options I wanted was challenging to find. However, this purchase is by far my best dealership experience to date. Mike Shannon made the purchase hassle-free, providing me with their out the door price. We sealed the deal with my deposit, then worked out the arrangements for final payment and delivery. Mike filled the tank and had my vehicle washed and ready to go, upon my arrival by bus from Boston airport. He even picked me up at the bus station. It took just a few minutes to complete paperwork with Stephen LaFrance at the dealership, then a walkthrough and minor tutorial by Mike on important aspects of my new vehicle, and I was out the door. Fastest time in and out of a dealership in my life. Good communication throughout the purchase, with all details handled professionally. If I wanted another vehicle, despite their distance from me, I would not hesitate to purchase it from Portsmouth Ford. More
I test drove some vehicles, picked one I liked + agreed on a price. I went through financing that week and came back on Saturday to pick up the car and only when I was in the finance office. Did I pick up on a price. I went through financing that week and came back on Saturday to pick up the car and only when I was in the finance office. Did I pick up on something odd? The price was excessive and I asked to take out the warranty information. He kept shoving at me. What is the price of the car? I asked? Amazingly it had gone up $2,000. I asked my salesman what happened. He told me there was a mistake and they had to fix it. I asked when he knew there was a mistake and why didn't they call me during the week to let me know? Why wasn't this mentioned upon my showing up? Why did I have to find out in the finance office as they were trying to sneak it in with all the additional items. In the end my salesman said there was absolutely nothing he could do. They couldn't give me free detailing every year or free floor mats. Nothing. I told him to go put the plates back on my car cuz I would be driving my original one home. Within 2 hours I was at another dealer signing papers on the same car for the price we agreed upon at Portsmouth Ford. More
Great dealership and the sales staff are top notch, no playing around with prices as every vehicle is clearly marked. The whole buying and delivery experience flowed smoothly playing around with prices as every vehicle is clearly marked. The whole buying and delivery experience flowed smoothly More
Had a fantastic experience on leasing my new F150 , Tim DiBlasi knows what I like , had my new truck out front when we arrived and within half hour we were on our way home to clean out old truck to come ba DiBlasi knows what I like , had my new truck out front when we arrived and within half hour we were on our way home to clean out old truck to come back and pick up new truck! Stephen LaFrance had all paperwork in place and made it a quick signing process in half hour we were finished! Excellent job Portsmouth Ford team! See you in 3 years to do it all over Again! 👏🏻 More
They could not have made the buying and trading process any easier!!! No hidden fee, no surprise. Very friendly and courteous staff. And they have some of the best prices in New England. We drove from out any easier!!! No hidden fee, no surprise. Very friendly and courteous staff. And they have some of the best prices in New England. We drove from out of state to them because they beat ALL our local dealers in price and selection. We were in-and-out as quick as possible. More
Our family love Portsmouth Ford. We have purchased cars from both the new car and used car dealerships and are always treated super good. Their prices are to our liking as well. Exce We have purchased cars from both the new car and used car dealerships and are always treated super good. Their prices are to our liking as well. Excellent experience every time we go. More