Posner Park Chrysler Dodge Jeep Ram

Friendly. Great listeners. Made us feel like family instead of just another sale. Well informed. Great choice in vehicles. Will be back when we are ready for the next vehicle! Fast service as well!! Ja instead of just another sale. Well informed. Great choice in vehicles. Will be back when we are ready for the next vehicle! Fast service as well!! Jake was our Salesman and he was AMAZING!!!!!! More

Friendly. Well informed. Good listeners. Great selection of vehicles. Found what I wanted, made the sale. Closed deal in a timely manner. Would recommend to my friends!!! of vehicles. Found what I wanted, made the sale. Closed deal in a timely manner. Would recommend to my friends!!! More

Worst seller services ever! I bought at them a 2019 Jeep Cherokee, the seller was Cesar de la Cruz. for many times I asked to activate the Nav Sys on the vehicle, but they never I bought at them a 2019 Jeep Cherokee, the seller was Cesar de la Cruz. for many times I asked to activate the Nav Sys on the vehicle, but they never did. Neither him nor his manager (Hirany) even answer my e mails and calls. Even I paid for my car, they treated me like they gave for free! More

No follow up Called to inquire about a CPO vehicle. Spoke with Cesar. He said he would call back later that day with answers to my questions and “the numbers”. Called to inquire about a CPO vehicle. Spoke with Cesar. He said he would call back later that day with answers to my questions and “the numbers”. Never heard back from him. I bought elsewhere. More

We have bought 4 cars from these guys in the last 6 month. They are the best. You need to give this team chance, you will regretted if you don’t! month. They are the best. You need to give this team chance, you will regretted if you don’t! More

Excellent dependable service. Vincent was awesome. He cafefully explained my services I was getting done today. Vincent was detailed oriented. I really enjoyed working with Vincent. He provided friendly cafefully explained my services I was getting done today. Vincent was detailed oriented. I really enjoyed working with Vincent. He provided friendly services. More

TERRIBLE AND DISHONEST 2017 Charger took to Posner Park Dodge first 4 or 5 oil changes. Never once got a window sticker with the correct mileage, Oil on steering wheel mult 2017 Charger took to Posner Park Dodge first 4 or 5 oil changes. Never once got a window sticker with the correct mileage, Oil on steering wheel multiple times. Never once was a paper floor mat used. Service writers are rude and have a careless attitude, yet they all ask you to give them a 5 star rating at the end of your appointment. (Very unprofessional if you do good work you don't need to ask for 5 stars duh!!). Had them rotate the tires and the techs (if you can call them that) used a thick wall socket on the lugs and rubbed the paint off on my wheels. And finally the worst of the problems. After noticing the lack of quality on the first couple of oil changes, I became weary and started inspecting the engine to see if they actually changed the oil. Yes the oil was always new and clean, but when I looked at the plastic oil filter housing it still had dust all over it. Anybody that has ever changed oil on a vehicle knows it is almost impossible not to spill a drop or two of oil and have to wipe it up. But I gave them the benefit of the doubt that they were 100% perfect and did not have to wipe up the housing. Took it back for the last oil change and same results, there is no way they could be perfect every time, so I got my tools and opened the oil filter housing and yes oil spilled over the sides and I had to wipe a little up, thus cleaning/wiping the dust off of the oil filter housing. The filter in side was completely falling apart disintegrating. 20,000 miles and my oil filter had never been changed. I WILL NEVER GO BACK! Not for service or to buy another vehicle, and this includes Lake Whales Dodge and Winter Haven Dodge seeing how they are owned by the same crooks! More

Service Department I was met outside as soon as I arrived. Susan was very friendly, and had a great smile. She was very efficient, and knowledgeable. She made me feel li I was met outside as soon as I arrived. Susan was very friendly, and had a great smile. She was very efficient, and knowledgeable. She made me feel like my business was very important to the dealership. I've had some bad experiences in the past with with the service department. They sometimes made me feel like they were doing me a favor by talking to me. but I will always give credit when credit is due. The service department is much improved. Thank you to the service manager! Great job! More

Great follow-up We stopped by to look at pre owned cars. Robert Domingo was right there to assist us. He was quick to answer all of our questions. The next morning I We stopped by to look at pre owned cars. Robert Domingo was right there to assist us. He was quick to answer all of our questions. The next morning I received a follow-up call. As it happens we chose not to purchase but will keep his card for future reference. More

Everyone was courteous, professional, and kind. I trust the people at this dealership and would definitely recommend them. They kept in contact with me to let me know the status of my vehicle and provided the people at this dealership and would definitely recommend them. They kept in contact with me to let me know the status of my vehicle and provided a courtesy vehicle while mine was being repaired. More