Posner Park Chrysler Dodge Jeep Ram - Service Center

Getting warranty work done The service department has come a long way in a short time. In September of 2018 I went for warranty replacement of the seat cover. I didn't get the w The service department has come a long way in a short time. In September of 2018 I went for warranty replacement of the seat cover. I didn't get the work completed until 2019. I met the new service manager and they got the work completed in a week. All of the work I have needed since the new service manager has been completed to my satisfaction. More

Great experience I must say that since I've moved to Florida this is the only dealership from my experience with professional, courteous and knowledgeable staff member I must say that since I've moved to Florida this is the only dealership from my experience with professional, courteous and knowledgeable staff members. To me customer service goes a long way and these guys meet and exceed the expectation and standards. Continue to exceed the standard guys! More

Oil and filter change while on vacation from WesternNew York Express oil change was easy and fast. Mechanics and Service Writer were very nice and accommodating. If I lived in Orlando area I would select them as Express oil change was easy and fast. Mechanics and Service Writer were very nice and accommodating. If I lived in Orlando area I would select them as my dealership. More

Great service Jose always provides great service. Keep in me updated as to what is being done or recommended for my vehicle. It’s always a pleasure to go to Posner Jose always provides great service. Keep in me updated as to what is being done or recommended for my vehicle. It’s always a pleasure to go to Posner More

Dishonest and shady! I bought 2 oil change package from them a while ago, I went today for my second prepaid oil change. they waited until my car was done and then told me I bought 2 oil change package from them a while ago, I went today for my second prepaid oil change. they waited until my car was done and then told me that the package that I purchased had expired and that I owe them $82 for oil change to my 4 cylinder Chrysler 200. I had to pay or they wouldn't give me my car keys, they also had a police car parked right outside. More

Terrible service for my 2015 Dodge Ram 1500 I made an appointment for my truck to have it serviced and vehicle recall fixed on January 23rd 2pm. I waited over 2 hours for the vehicle and the on I made an appointment for my truck to have it serviced and vehicle recall fixed on January 23rd 2pm. I waited over 2 hours for the vehicle and the only thing gotten done and completed by 4:10 pm was an oil change. They never addressed my recall repair. When I made the appointment I said I would wait for the service to be done and I was told it would take about 90 minutes to complete. I had another personal appointment at 4;30 the same day and I asked if it would be completed by 4 pm meaning oil change and software upgrade. I was told I should have it completed by 3:30 or 4pm the latest. Needless to say it didn’t happen. They said I need to reschedule another appointment. I did but not with posner park dealership! They lost a customer.. More

Good service I love the service they provide and they are always friendly. I bought a 2014 Toyota Camry the car is excellent love it and the price was good. I love the service they provide and they are always friendly. I bought a 2014 Toyota Camry the car is excellent love it and the price was good. More

Wasted my time! I had a 3:30 p.m. oil change and didn't get out of there till 5:00 p.m.!! I wasted a better part of my day. I had a 3:30 p.m. oil change and didn't get out of there till 5:00 p.m.!! I wasted a better part of my day. More

Quality Service and Friendly Staff Took my Pacifica Hybrid in for oil change, tire rotation and to take care of a recall notification. All was handled within 90 minutes. The customer lo Took my Pacifica Hybrid in for oil change, tire rotation and to take care of a recall notification. All was handled within 90 minutes. The customer lounge is comfortable offering WiFi, TV and a coffee station. Stephanie and the rest of the service staff I encountered were very friendly and knowledgeable. I will return for future service needs. More

Recommend I came down to Disney World for a vacation and my jeep was overheating and running hot. They took my car in and they gave me a loaner car to use while I came down to Disney World for a vacation and my jeep was overheating and running hot. They took my car in and they gave me a loaner car to use while I was on vacation. Made our family vacation STRESS FREE!!! Thank you Posner Park! More