Post Oak Acura

Good service I discovered my AC wasn’t working around noon, called Don Carlton, got the car in by 1:00, and was home by 3:30. Some luck was involved but the folks I discovered my AC wasn’t working around noon, called Don Carlton, got the car in by 1:00, and was home by 3:30. Some luck was involved but the folks at Don Carlton were friendly, accommodating, professional and worked in a timely manner. After the diagnosis of the problem, a failed relay, I was fortunate that they had the part in stock. After my approval, the guys got right on it, fixed it, and soon I was on my way. Everyone was great. More

Service Needed oil change and alignment. I pointed out where the trim piece around the driver’s seat had cracked and they ordered the part and installed it th Needed oil change and alignment. I pointed out where the trim piece around the driver’s seat had cracked and they ordered the part and installed it the next day, no charge because it was still under warranty. More

Everything went real smooth. Had a great experience overall. Had,a very good experience. Would recommend this Dealership to anyone in the market for a Acura. I would recommend a Acura vehicle. I am throughly sat Had,a very good experience. Would recommend this Dealership to anyone in the market for a Acura. I would recommend a Acura vehicle. I am throughly satisfied with my TLX Acura. More

Was called back in so that the console could be replaced. Great service. Would recommend highly. The staff is friendly and accommodating. Great experience. Waited for the car and the service was immediate Great service. Would recommend highly. The staff is friendly and accommodating. Great experience. Waited for the car and the service was immediately provided. Good service department. More

Everyone involved was professional and courteous. Additional service, alignment and brake system flush was carried out with expected results, but the problem for which the car was brought to you still Additional service, alignment and brake system flush was carried out with expected results, but the problem for which the car was brought to you still persists in spite of transmission software revision/upgrade. Vibration is still present in driveline and still felt in steering column, as well as in passenger side of car. Service writer said to bring it back and take drive with service tech, but that problem could be intrinsic to vehicle. I hope that’s not the case. More

Service/Repair Experience I brought my RLX in for routine service and requested that the intermittent wipers be repaired. After I picked up the car, I found that the intermit I brought my RLX in for routine service and requested that the intermittent wipers be repaired. After I picked up the car, I found that the intermittent wiper function still did not work. I brought the car in a 2nd time and they fixed it in a few hours. In addition, they were very fair in refunding the difference between what I paid for having the wiper switch replaced and the 2nd repair. They also apologized for the inconvenience of having to bring the car in a second time. This type of honesty is pretty rare these days and I really appreciate it. More

Excellent Service Department Service Advisor told me it would take an hour and it took exactly an hour! I love that they respect my time and were honest with me. Service Advisor told me it would take an hour and it took exactly an hour! I love that they respect my time and were honest with me. More

Airbag recall They were very accommodating on scheduling a time, the staff was friendly, the facility was clean and service was performed in a reasonable amount of They were very accommodating on scheduling a time, the staff was friendly, the facility was clean and service was performed in a reasonable amount of time. More

service result Received quickly, loaner ready, service done as scheduled, notified service completed, returned and car ready as scheduled. Donny was great to work wi Received quickly, loaner ready, service done as scheduled, notified service completed, returned and car ready as scheduled. Donny was great to work with and knowledgeable of what was going on. Good job!! More

Great Service I didn't have to wait the minute I pull up for service. Jonathan was great in helping getting with what I need. Thank you I didn't have to wait the minute I pull up for service. Jonathan was great in helping getting with what I need. Thank you More