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Potamkin Cadillac Buick Chevrolet GMC

New York, NY

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73 Reviews

706 11th Ave

New York, NY

10019

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73 Reviews of Potamkin Cadillac Buick Chevrolet GMC

March 08, 2019

Very good experience Liza Trillo assisted me when I dropped my car for maintenance. She answered my questions and helped me trough the entire process. I had a good experie More

by Z51 Corvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Potamkin Manhattan
Mar 12, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

Thank you for taking the time to share your experience. We are pleased to know that Liza has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

February 28, 2019

Potemkin Cadillac Maggie Walker and Mark Eusnaio are wonderful!!! I highly recommend them and the dealership. They are all easy to work with. Service department is exce More

by Helaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Potamkin Manhattan
Mar 12, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

February 26, 2019

Get wht you need and you're on yyour way Great quick service with a pleasant smile and greeting. You get only what you need, no talk about other stuff. While you wait service is a blessing. More

by CarWolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liza Trillo
Mar 12, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

February 16, 2019

Very helpful service rep Service rep Krysten Beauvais made sure to get a problem fixed fast when I was in a jam for time.beyond the call of duty! More

by Jerry
Recommend Dealer
Yes
Employees Worked With
Krysten Beauvais
Feb 20, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

Hi Jerry, We are so delighted that Krysten was able to get your vehicular needs efficiently taken care of. Please drive safely, and be sure to give us a call if there is ever anything more we may help you with in the future.

February 16, 2019

Maintenance service I have been thoroughly satisfied with my car service and mainenance at Potamkin, primarily due to my service representative, Liza Trillo, who is consi More

by Satisfiedcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Potamkin Manhattan
Feb 20, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

It is a pleasure to hear of your satisfaction with the service that Liza and the team have provided you. Maintaining your safety and satisfaction is our first priority, and we look forward to the opportunity to serve you again.

February 12, 2019

Prompt Service Ernie Wan was very helpful in resolving my tire issue quickly, courteously, and efficiently. He found an embedded nail that caused the tire to leak. More

by Wil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Potamkin Manhattan
Feb 15, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

Hi Wil, Your safety is our utmost priority, and we are so pleased that Ernest could get your vehicular issue taken care of. Please don't hesitate to reach out if there is anything more we may assist you with in the future. Thank you for the 5-stars!

January 23, 2019

Excellent service from Liza Trillo Liza Trillo and the staff at Potamkin are great not only do they keep me informed on service but they are alway happy to help with a loaner car , they More

by TerryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Potamkin Manhattan
Jan 29, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

Hi Terry, Thank you so much for the great review! It is our pleasure to serve you, and we are delighted to hear that Liza and the team consistently ensure that you are well taken care of! Please let us know what more we may assist you with in the future. We look forward to hearing from you again.

January 22, 2019

New Tire No Wait I got a flat tire on my new Chevy with a gash in the sidewall requiring replacement. I used the My Chevrolet app to summon a tow which arrived very qu More

by leshemshamayim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Potamkin Manhattan
Jan 29, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

We are so glad we could be of assistance to you! Our customers' safety is so important to us, and we are pleased that our team was able to get everything taken care of smoothly and efficiently. Please feel free to give us a call if there is anything more we could help you with in the future.

January 17, 2019

Really Good Service Experience I recently took my GMC Acadia to Potamkin for an Oil Change + Tire Rotation. Ernie in the Service Dept was fantastic, He was professional, thorough an More

by Pete M_in_NYC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie in Service, Potamkin Manhattan
Jan 29, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

Hi Pete, Thank you for sharing this positive feedback! We are pleased to hear that your recent service was completed thoroughly and efficiently, and we hope that you think of Ernie and the team again the next time you are in need of quality automotive assistance!

January 02, 2019

Very professional Maggie was excellent. She answered all our questions and was very patient and helpful. The dealership was pleasant and easy to get to and they got our More

by newcarnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Magdalena Walker, Potamkin Manhattan
Jan 03, 2019 -

Potamkin Cadillac Buick Chevrolet GMC responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

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