
Poway Honda
Poway, CA
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We have been Honda owners since 1984 and recently bought our second CRV which this time was the 2021 Hybrid. Our experience with the Poway Service Department the past 5 years has been fabulous with the dyna our second CRV which this time was the 2021 Hybrid. Our experience with the Poway Service Department the past 5 years has been fabulous with the dynamic duo of Kem and Marco coordinating "first class" service for us. They have earned our trust and are fabulous ambassadors. Because of our new purchase, we had the pleasure of working with Rhodel Pelimiano, who coordinated our sale with Alfred Parker. We love Rhodel's enthusiasm, his knowledge about new improvements for the CRV-E and the fact he followed up providing all answers for some challenging questions. Closing out the deal, provided the opportunity to meet and work with your finance manager Ryan Kreutz. Ryan did an amazing job in record time completing all the forms, explaining all the extra options and along with financing perks. The best part of this "world class" purchasing experience was that we already have another "world class" service team of Kem and Marco to care for our new vehicle which seems to help eliminate the occasional next day “buyers remorse.” Our congratulations to you Sam – you have some terrific team members and we do hope you will recognize the associates mentioned above. These five individuals are the reason we continue to patronize Poway Honda (even though we live in San Diego.) Kind regards - Jim More
I always have a great experience with Poway honda service center. My service rep Al is awesome. Always kind, helpful and trustworthy. Thank you for everything! center. My service rep Al is awesome. Always kind, helpful and trustworthy. Thank you for everything! More
My Honda was taken in at my appointment time and was ready a little before the time promised. All employees were kind and efficient. Waiting area was very clean and spacious. I will return for future se ready a little before the time promised. All employees were kind and efficient. Waiting area was very clean and spacious. I will return for future service. More
Excellent service. Nyphon always takes care of us. Kept good communication with us and was up front about costs. Did not wait long and everyone was friendly. good communication with us and was up front about costs. Did not wait long and everyone was friendly. More
nearness to where i live, good customer service rep. (Nyphon). Reasonable price, practice social distancing. got my car on time. I have another 2020 Honda Accord Hybrid serviced here. (Nyphon). Reasonable price, practice social distancing. got my car on time. I have another 2020 Honda Accord Hybrid serviced here. More
Not sure on the customer service. This category ties with price and quality of work. On quality of work I can’t verify. I am not a mechanic. Not sure about the price.. But I will give the service rep. 4 Sta price and quality of work. On quality of work I can’t verify. I am not a mechanic. Not sure about the price.. But I will give the service rep. 4 Star for friendliness. More
I brought my 2016 Accord in for servicing at 27,000 miles. Everything was serviced promptly and on time. They could have sold me rear brake replacements, but, the service agent advised me to have the miles. Everything was serviced promptly and on time. They could have sold me rear brake replacements, but, the service agent advised me to have them checked during my next service. More