
Poway Honda
Poway, CA
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Experience was great. I was seen right on time according to my appointment. My Service Advisor, Nyphon Vue, explained anything to me, noted down any concerns I had about m I was seen right on time according to my appointment. My Service Advisor, Nyphon Vue, explained anything to me, noted down any concerns I had about my car, gave me an estimate of the cost of the service and how long service would take and had my car ready within that time frame at the cost estimated for me. I was very impressed his professionalism and courtesy. The waiting room was set up with social distancing in mind and all the employees wore masks. More
Wow! I just got my new Honda CRV Hybrid (make that my 4th CRV as I love them) and I couldn't be happier. The service was impeccable, the staff was friendly and we were in and out of the dealer with my new CRV as I love them) and I couldn't be happier. The service was impeccable, the staff was friendly and we were in and out of the dealer with my new car at a great price without any need for haggling. As a female car shopper, I have been known to walk out of a car dealer when they were patronizing. Gary was the opposite of it, understanding that even though my husband was with me, this was my car and I was the customer to take care of. That speaks volumes! More
AC on my vehicle needed to be charge. Thankfully Nyphon Vue was able to help me with this problem. He was professional and made this experience easy. Thank you for your help. Definitely coming back to this Vue was able to help me with this problem. He was professional and made this experience easy. Thank you for your help. Definitely coming back to this dealership. Very professional staff. More
Awesome - everything! everyone was marvelous! I'm sorry I can not do 25 words minimum so you will have to be happy with this and nothing more. everyone was marvelous! I'm sorry I can not do 25 words minimum so you will have to be happy with this and nothing more. More
Pickup and Delivery Service - and No Pressure I just had my car serviced at Poway Honda. A driver picked up up my vehicle, the dealership performed maintenance services , and then returned my car I just had my car serviced at Poway Honda. A driver picked up up my vehicle, the dealership performed maintenance services , and then returned my car the same afternoon. I let the car sit in my driveway for a few days before using it. This seems like the safest way possible to have a car serviced right now. An added bonus - the service advisor did not pressure me to spend money on additional repairs or services. Overall - a great experience! More
Best deal Ever! My Son was in the market to lease a new vehicle so his triplets can ride in safety and comfort (and pack everything child related with plenty of space My Son was in the market to lease a new vehicle so his triplets can ride in safety and comfort (and pack everything child related with plenty of space to spare). They settled on a Honda Pilot, so while he was at work, I started contacting various Honda dealers around Southern California. Every dealership responded eventually, but the response I got from Gary Lobel at Poway Honda was not only prompt, but he graciously kept the conversation going (as I had plenty of questions) via email, even though he was swamped. Gary was awesome and not only shot me a great deal (and I mean no other dealership could/would touch that price) he gave me all the details and pricing information via email. And during Covid-19, that is invaluable. We had this fantastic deal negotiated before we even got to Poway Honda to look at the Pilot. Gary was detailing the Pilot model my Son wanted as we arrived to finalize everything the next day. From checking out the Pilot, to signing everything (special shout out to Andre Allen - Finance Manager, who was incredible) to receiving instructions on the features of the Pilot, we were in and out of the Poway Honda in about two hours! We told Gary, with the spectacular service we received (and great pricing of course), Poway Honda now has two new customers - for life!!! More
Took to long ! We were there from 9:00 an to 2:00 pm.I Took to long ! We were there from 9:00 an to 2:00 pm. I think we should of been out of there by 12:00 Took to long ! We were there from 9:00 an to 2:00 pm. I think we should of been out of there by 12:00 More
I was quoted $50+ over the phone when I made my appointment. The service advisor quoted me $80+. Luckily I had a coupon for 10% & the advisor gave me another 5%. Appointment folks need to appointment. The service advisor quoted me $80+. Luckily I had a coupon for 10% & the advisor gave me another 5%. Appointment folks need to get the prices right. More