Poway Honda

Popped in, got service at once. At four pm, we noticed a cover under the car hanging. I had been backing up to adjust my brakes thinking it was a brakes issue. Well, they took us i At four pm, we noticed a cover under the car hanging. I had been backing up to adjust my brakes thinking it was a brakes issue. Well, they took us in and fixed it. More

Buying a new car Wonderful experience as well as painless! We bought a 2017 Honda Civic EX-T from Gary Lobal, who took excellent care of us. Love the car! I'd recommen Wonderful experience as well as painless! We bought a 2017 Honda Civic EX-T from Gary Lobal, who took excellent care of us. Love the car! I'd recommend this dealership to anyone. More

Service Needing Analysis of Trouble Honest and exact analysis of issues and rapid cost-effective repair made by personable excellent team members. Greeted and had issue discussed with e Honest and exact analysis of issues and rapid cost-effective repair made by personable excellent team members. Greeted and had issue discussed with easily understood description along with exact cost estimate. More

Great service I had a misfiring engine and Marco Lopez really helped me out. After they found faulty spark plugs, he found a service bulletin and got my job done fo I had a misfiring engine and Marco Lopez really helped me out. After they found faulty spark plugs, he found a service bulletin and got my job done for free More

Professionals I've avoiding going to dealerships in the past due to bad experiences, but I thought to give it another go. I'm glad I did. Jerald helped me figur I've avoiding going to dealerships in the past due to bad experiences, but I thought to give it another go. I'm glad I did. Jerald helped me figure out what I needed to do with my car since I just recently hit 50k miles. He wasn't pushy when it came to services and it felt like he knew I was already hesitant to drop too much cash this time around. Still, everything that needed to be done got done within an hour. Huge xxxxxxto the tech working on my car. I'm always grateful for quality work. Overall, really great vibe inside the office, with all the employees I briefly interacted with, and it felt good to have my car back in tip top shape. I'll be back. More

Great services. Good price. Scheduled for oil change. Inspection found a nail in a tire and patched it at no charge. Waiting lounge was comfortable. Popcorn was fresh. Loved the free car wash. Inspection found a nail in a tire and patched it at no charge. Waiting lounge was comfortable. Popcorn was fresh. Loved the free car wash. More

Certified car purchase Purchased a Certified 2014 Accord with low miles. Everyone I dealt with were friendly and answered all my questions but the process to purchase the a Purchased a Certified 2014 Accord with low miles. Everyone I dealt with were friendly and answered all my questions but the process to purchase the auto was over 4 hours from start to final signature. I questioned a $99 charge for phantom and was told it was on all the Hondas. When I requested to have the brake fluid exchanged because it was nearing the 36 month time frame they agreed and scheduled a date to do it. This is where the problems began. Brought it in to have the service done and was told that they were performing work on a recall. When they got finished and gave me the paperwork there was a recommendation to have new tires and a tire rotation performed. This was a car that was supposed to have been checked completely and they missed a recall and tires that need replacement. When I brought it to the attention of the service manager and person in charge of used car sales, I was told it conformed to the specs required to certify the car. It makes me wonder what else was missed. I had the car for two days and only drove back and forth to the dealership. As for the $99 phantom charge, They agreed that it was an option and will refund that money to me. To their credit, they did take the time and listen to me and were friendly. We just couldn't come to an agreement about the tires. Perhaps this was a one time thing but I would urge anyone looking for a Certifed Pre-owned car at this dealership to be careful. More

Excellent Customer Service From the Service Technician, John to the shuttle drivers Ethan & David, the customer service was absolutely perfect. Jon was kind, professional and e From the Service Technician, John to the shuttle drivers Ethan & David, the customer service was absolutely perfect. Jon was kind, professional and extremely helpful. Sincerely N.Stanley More

Recall repairs no problem The staff was very knowledgeable and helpful. No pressure sales. I came in with three little kids and had no difficulty getting through paperwork. Eve The staff was very knowledgeable and helpful. No pressure sales. I came in with three little kids and had no difficulty getting through paperwork. Everyone was very accommodating. I was told it was going to take about two hours and that was exactly the time it took. I will have no problem recommending and returning to this dealership myself :) More

Best Honda dealer among 12 dealers in Socal I was in the market for a new Civic Si. Most dealers inflated their protective package with weather mats and they charge $500-800 for something you c I was in the market for a new Civic Si. Most dealers inflated their protective package with weather mats and they charge $500-800 for something you can purchase online for OEM Honda parts under $300. All the dealers I went to also wanted 2-3k over MSRP because it's new. I finally found the color I wanted at Poway Honda. Not only they beat the lowest quote by far, they also provided the most personal car buying experience. Very friendly and respectful. I really enjoyed dealing with Poway. I definitely recommend Poway Honda in San Diego, Riverside, OC, SB and LA area. More