Poway Honda

Great experience This dealership has an amazing customer service! The first time we came to this dealership we were just browsing and seeing what's out there. They did This dealership has an amazing customer service! The first time we came to this dealership we were just browsing and seeing what's out there. They didn't pressure us into buying from them. The next day my wife and ended up coming back to purchase our first new car. They answered all our questions and concerns. Even stayed past closing hours without giving us the feeling of being hurried out. I'd definitely recommend this place and would do business with them again. Thank you Vin and Jose for your awesome customer service. More

Great communication and customer service I took my car in because of a recall. I made an appointment online, received text and email confirmations and the entire process was very smooth! The I took my car in because of a recall. I made an appointment online, received text and email confirmations and the entire process was very smooth! The staff was very helpful and communicated what I may want to repair without being pushy or sneaky about it. A few days later, my check engine light turned on and a coworker had checked the error with the ODB II sensor just so I have an idea of what may be wrong. At first I called Pacific Honda which was closer to my where I was at but they gave me such a hard time, were rude and did not want to take my error down to begin with. They also said they were going to give me a call back and never did. For someone who is not familiar with cars or car problems, I just needed to understand if my car was driveable to make it to the dealer. So I decided to call Poway Honda right after even though i was about 30 minutes away because I had just gone there two days prior. I explained my concern and frustration over the phone and the advisor I spoke with calmly listened and explained what I need to do. From the time I dropped my car off to the time I picked it up, I felt they were extremely understanding and educating. More

Excellent service the guy who accommodate me is friendly and the waiting time is just ok, I am well comfortable at the waiting area enjoying the complimentary snack, the guy who accommodate me is friendly and the waiting time is just ok, I am well comfortable at the waiting area enjoying the complimentary snack, while watching the News.. More

Great service I brought my 2013 Honda Pilot in to have the roof racks inspected. I received prompt, courteous service and I would definitely recommend this dealers I brought my 2013 Honda Pilot in to have the roof racks inspected. I received prompt, courteous service and I would definitely recommend this dealership. More

Great service! I have taken my Accord to Poway Honda since I bought it in 2012. The service is excellent and professional. Customer service is fantastic. Estimates a I have taken my Accord to Poway Honda since I bought it in 2012. The service is excellent and professional. Customer service is fantastic. Estimates are accurate. More

Easy, Fast and Helpful - Awesome!!!! Jon made things easy - and Honda Poway is good customer service....Helpful and willing to do business the right way.. Ask for Jon Callo and he will g Jon made things easy - and Honda Poway is good customer service....Helpful and willing to do business the right way.. Ask for Jon Callo and he will get it taken care of as if it was his car.... More

The best service ever! John Klein went over and above what I had expected. Tipton wasn't able to find what was wrong, but John was spot on. He diagnosed the problem and had John Klein went over and above what I had expected. Tipton wasn't able to find what was wrong, but John was spot on. He diagnosed the problem and had me on my way. Not only that, he got in touch with Tipton and found my extended warranty. I am very grateful to John for all he did. More

Excellent Service!! I had a funny noise coming from my car when I was turning to park it. I took it in, it was diagnosed and repaired the same day for much less than I t I had a funny noise coming from my car when I was turning to park it. I took it in, it was diagnosed and repaired the same day for much less than I thought it would cost. Everyone was so nice and the waiting area was clean and comfortable. I love Poway Honda! More

Get all my cars here! This dealership is courteous, and respectful of time and urgency. They are quick to complete the deal as professionally as possible. The warranty and This dealership is courteous, and respectful of time and urgency. They are quick to complete the deal as professionally as possible. The warranty and toutine maintenance work is also completed sooner than later, service managers are always so nice and friendly. More

Bad experience. Brought my van in am to check battery light on. Found out my alternator was bad and need replacement. They didnt have the part, so i prepaid and will Brought my van in am to check battery light on. Found out my alternator was bad and need replacement. They didnt have the part, so i prepaid and will be available next day. I asked service rep if its safe to bring van home. He said yes, " It started the van, Right?". Then when i was going to work at 3pm, the car stalled on me, and engine died on the road. I had to call a tow truck and lose a day from work. So pissed and dissapointed. Bad advice from a service rep... More