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Power Ford

Albuquerque, NM

Overview
Reviews
4.9
2,227 Reviews
Call Dealership (505) 545-8001
View Awards

1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 2,227 reviews

February 25, 2026

Great to have mobile service capabilities especially for soft/firmware issues. Tech was great with 2 vehicles! More

by sfgoatdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richarf, Jessica Durante
Report | Print
Feb 26, 2026 -

Power Ford responded

Thank you for the great feedback. We’re glad the mobile service option made things easier for you, especially when it comes to software updates and firmware concerns. It’s great to hear our tech took care of both vehicles and delivered a strong experience. Convenience and quality matter, and we’re happy we could bring both right to you. Whenever you need us again, at home or in the shop, we’ll be ready to help. –Matt

February 25, 2026

Prompt on all responses with vehicle and clear with work. Service writer has been helpful and insightful More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Newell
Report | Print
Feb 26, 2026 -

Power Ford responded

Hi Jose, thank you for sharing your experience and for the 4 stars. We’re glad to hear our team was prompt with updates and clear about the work being done on your vehicle. That kind of communication matters. It’s also great to know your service writer has been helpful and insightful. If there is ever anything we can do to make your next visit a full 5-star experience, we’re ready to help. –Matt

February 25, 2026

Needed repair on a new vehicle. The process went very efficiently and communication was top notch. And repairs completed when promised More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Newell
Report | Print
Feb 26, 2026 -

Power Ford responded

Hi Lorenzo, thank you for sharing your experience. When a new vehicle needs a repair, efficiency and communication make all the difference. We’re glad the process felt smooth, the updates were top-notch, and everything was completed right on schedule. If you ever need anything down the road, we’re here to help. –Matt

February 24, 2026

All employees were super friendly and helpful. The service department was fast, efficient and reliable. More

by NMBRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuridia Alcaraz
Report | Print
Feb 24, 2026 -

Power Ford responded

Thank you for the fantastic review! We love hearing that our team made you feel welcome and supported from start to finish. Friendly, helpful service is exactly what we aim for, and it’s great to know we delivered. You’re the reason we do what we do, and we’re grateful we could play a part in making your experience great. We look forward to serving you again. –Matt

February 24, 2026

Top notch customer service from the moment I walked in the door! I loved everything! More

by Nokaoi68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in the vehicle rental department!, Andres Romero, Ricardo Alvarado, Jeff Newell
Report | Print
Feb 24, 2026 -

Power Ford responded

Thank you for the wonderful review! Hearing that you experienced top-notch customer service from the moment you walked in means the world to us. First impressions matter, and we’re so glad our team made you feel welcomed right away. That’s exactly the kind of experience we work hard to create each day. Thanks again for choosing us. It's our pleasure to serve you. –Matt

February 22, 2026

Joshua was so helpful and respectful. His customer service was excellent. I like the service that was provided More

by Guadalupe.escarcega
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero, Xavier Garica
Report | Print
Feb 23, 2026 -

Power Ford responded

Hi! I am glad to hear that Joshua treated you with respect and delivered the level of service you deserve. That is the standard we hold ourselves to each day at Power Ford. It's our pleasure to serve you. If you need anything else, whether it is service, parts, or your next vehicle, we are here to help. —Matt

February 21, 2026

Everyone was courteous and polite! Enjoyed the snacks and comfortable chairs while waiting! Even fellow patrons were nice! Are they Friendly Over Real Deal!!!😊FORD More

by victor19531914777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero, Yuridia Alcaraz
Report | Print
Feb 23, 2026 -

Power Ford responded

Victor, thank you for the 5 stars. I love hearing that our team made you feel welcome and that you were comfortable while you waited. Courteous service and a clean, relaxed environment matter. We work hard to make every visit smooth and enjoyable. We appreciate you choosing Power Ford and look forward to seeing you again. –Matt

February 20, 2026

I’ve bought my last two vehicles from Power Ford and wouldn’t consider using anyone else to service them. More

by Susan T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lujan
Report | Print
Feb 20, 2026 -

Power Ford responded

Hi Susan! Thank you for coming back to Power Ford for your last two vehicles. That kind of trust means everything to us. Knowing you wouldn’t consider going anywhere else for service tells us we’re doing what we set out to do, which is take great care of you long after the sale. You’re the hero of this journey, and we’re grateful we get to be your guide along the way. –Matt

February 20, 2026

Helpful and reliable while being quick and thorough with all the work that has needed to be done. More

by doc8aux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Jake Meadows, Charles Montiel
Report | Print
Feb 20, 2026 -

Power Ford responded

Thank you for the great review! Hearing that you found our team helpful, reliable, quick, and thorough is exactly what we aim for every single day. Your time matters, and so does your confidence in the work being done. We’re grateful you trust us with what your vehicle needs, and we’re always here to make the process as smooth as possible for you. Looking forward to helping you again whenever you need us. –Matt

February 19, 2026

The service advisor turn over is out of hand. I'm not confident anyone knows what they are doing. More

by flabbergasted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Alvarado
Report | Print
Feb 20, 2026 -

Power Ford responded

Hi, thank you for sharing this. We understand how frequent changes can feel unsettling, especially when you want consistency and confidence in who is guiding your service experience. That sense of trust matters. Our goal is for every customer to feel supported by a knowledgeable, steady team that knows their vehicle and their needs. When that confidence is missing, it stands out. We would truly value the opportunity to learn more about your experience and how we can better support you moving forward. If you’re open to it, please reach out to us directly so we can understand the details and work toward earning back your trust. –Matt

Feb 23, 2026 -

Power Ford responded

Hello – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to connect you with one of our Service Managers, Andres Romero. His direct line is 505-449-1259. Thank you for being a customer. –Matt

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