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Power Ford

Albuquerque, NM

4.9
2,142 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 2,142 reviews

September 16, 2025

I came in to Power Ford Express for our regular oil change/tire, etc service. Brooke welcomed me and checking with the estimated time for the total job. I also check with my expected family responsibil More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke England
Sep 16, 2025 -

Power Ford responded

Hi Russ! Thank you for the fantastic 5-star review. We’re so glad Brooke and the team were able to work with your schedule and make everything fit in smoothly on a busy day. Flexibility is key, and it’s great to hear you didn’t have to reschedule or make another trip. We truly appreciate you choosing Power Ford Express for your service. We’ll be ready to help again anytime! –James

September 16, 2025

Jacob in service was very helpful amd even got me on my way in under an hour. Very good service. Excellent people make Excellent experiences. Thumbs up 👍 👌 👏 😀 More

by sandovalryan8603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob , Darren Francisco
Sep 16, 2025 -

Power Ford responded

Thank you for the awesome 5-star review! 🌟 We’re so glad Jacob was able to take great care of you and get you back on the road so quickly. You’re absolutely right. Excellent people do make excellent experiences, and we’re lucky to have a team like this. Big thumbs up right back at you! 👍👏😀 –James

September 15, 2025

They are very clean, organized, professional and knowledgeable of what they are doing. Very friendly environment More

by Bboaz1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Karam
Sep 15, 2025 -

Power Ford responded

Thank you for the wonderful 5-star review! We’re so glad you noticed the clean, organized, and professional atmosphere and that our team’s knowledge and friendliness made you feel comfortable. Creating that kind of environment is exactly what we aim for. We look forward to welcoming you back anytime! –James

September 13, 2025

Always impressed with the professionalism here at Power Ford. Service advisors Cassandra and Alexa were friendly. More

by Renee Galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Karam, Cassandra Maier
Sep 15, 2025 -

Power Ford responded

Hi Renee! Thank you for the awesome 5-star review. We’re so glad to hear you’re always impressed with our professionalism and that Cassandra and Alexa made your visit friendly and welcoming. They’ll be thrilled to see your shoutout! We look forward to continuing to provide you with great service every time you stop by. –James

September 13, 2025

Amazing and honest service. Kind employees who care about getting things done properly and timely. Always make you feel welcome and cared for. More

by ctwood2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke England
Sep 15, 2025 -

Power Ford responded

Thank you for the fantastic 5-star review! We’re so glad to hear our team’s honesty, kindness, and attention to detail made your experience such a positive one. Making sure you feel welcome and cared for every time is exactly what we strive for. We can’t wait to see you again for more great service! 🚗✨ –James

September 12, 2025

Power forward employees give exceptional customer service! The sales people are helpful and friendly, the service desk is fast, reliable, and caring. They go out of their way to make your service nee More

by Pink Pony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Maier
Sep 12, 2025 -

Power Ford responded

Thank you for the incredible 5-star review! We’re thrilled to hear that both our sales and service teams made such a strong impression with their friendliness, reliability, and care. Going the extra mile with our valet service, home visits, or making your wait as comfortable and short as possible is exactly the kind of convenience we love to provide. Your kind words mean the world to us, and we’ll keep working hard to deliver that exceptional experience every time! 🚗✨ –James

September 12, 2025

Great service after the sale. Power Ford (Jessica Durante) has contacted me twice since I purchased the Mustang Mach E with software updates for the vehicle, scheduled the at-hom More

by krogers133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Durante
Sep 12, 2025 -

Power Ford responded

Thank you for the fantastic 5-star review! We’re so glad to hear you’ve experienced such great service after the sale. Jessica will be thrilled to know her follow-ups and scheduling made things seamless for you, and Eric will be just as excited to hear his professionalism, friendliness, and clear explanations stood out. Taking the initiative to keep your Mustang Mach-E up to date is exactly the level of care we aim to provide. We’re so happy you’re enjoying the ride and the service. Thank you for trusting Power Ford! âš¡🚙✨ –James

September 11, 2025

Shout out to Yulissa and Brooks for getting my front end alignment!!! I was back and forth with people telling me it couldn’t be done!! Finally thank you!!! 😊🙏 More

by jbain4972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks , Yulissa Reyes
Sep 11, 2025 -

Power Ford responded

Huge thanks for the 5-star shoutout! 🌟 Yulissa and Brooks will be thrilled to know they got your alignment taken care of after all that back-and-forth. Nothing feels better than finally getting the job done right. Thank you for trusting us to make it happen! 🙌🚗✨ –James

September 11, 2025

Great service and great valet service and coordination. No issues to report. All in all exceptional service More

by goldengirllv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli . Driver
Sep 11, 2025 -

Power Ford responded

Thank you for the fantastic 5-star review! We’re so glad to hear everything went smoothly, from the service itself to the valet coordination. No issues and exceptional service is exactly what we love to deliver. We’ll be here anytime you need us! –James

September 11, 2025

Friendly, efficient staff that is quick to respond to inquiries. Effective use of technology for customers to get updates and approve parts and service. More

by b9eg.v2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Karam
Sep 11, 2025 -

Power Ford responded

Thank you for the awesome 5-star review! We’re so glad you found our staff friendly, efficient, and responsive. That’s exactly what we aim for. It’s great to hear you enjoyed the convenience of our tech updates and approval process too. We’ll be ready to deliver the same smooth, hassle-free service on your next visit! 🚗✨ –James

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