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Power Ford

Albuquerque, NM

Overview
Reviews
4.9
2,191 Reviews
Call Dealership (505) 545-8001
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1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 2,191 reviews

February 25, 2025

Fast, Courteous, and Efficient Customer Service. No Frivolous Upselling. Comfortable and Well Stocked Waiting Area. More

by jasleepan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Report | Print
Feb 26, 2025 -

Power Ford responded

Thanks for the awesome review! 🚗✨ We’re glad you enjoyed our fast, courteous service without the upsell, plus a comfy waiting area to relax in. Looking forward to your next visit at Power Ford! –Rachel

February 23, 2025

Taven was easy to deal with and kept me in the loop the whole time. I told him the nightmare experience I had at Rich Ford and he promised up front that my experience at Power Ford would be much better and More

by steve_white21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taven Hazen
Report | Print
Feb 26, 2025 -

Power Ford responded

Thanks, Steve! We’re thrilled Taven made your experience smooth and kept you updated throughout. 🙌 We believe car service should be stress-free, and we’re glad Taven delivered on that promise. Looking forward to seeing you again at Power Ford! –Rachel

February 23, 2025

Saturday morning walk in oil change. Justin took care of us. Looked at a new explorer ST while we waited. Great experience. Thank you. More

by Frivera75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesman. Arnold Dominguez , Justin Hunt
Report | Print
Feb 26, 2025 -

Power Ford responded

Thanks for the great review! 🚙✨ We’re glad Justin took care of your oil change and that you enjoyed checking out the Explorer ST while you waited. Looking forward to your next visit at Power Ford! –Rachel

February 22, 2025

The professionalism and kindness in customer service is amazing and that makes us very grateful. Highly recommended. More

by Eli Gurrola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley Maez
Report | Print
Feb 26, 2025 -

Power Ford responded

Thanks, Eli! We’re glad you had an amazing experience with our professional and kind team during your Saturday morning oil change. 🌟 Your recommendation means a lot to us! Looking forward to seeing you again at Power Ford. –Rachel

February 22, 2025

I took my car in for service yesterday and I had a wonderful experience. Presley was very professional and handled everything. She even got me a ride home and a ride back to the shop! More

by Jennifer Kaspar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Presley Maez
Report | Print
Feb 25, 2025 -

Power Ford responded

Thanks, Jennifer! We’re thrilled to hear Presley made your service visit smooth and stress-free. 🚘 From handling everything professionally to arranging rides for you—she truly goes the extra mile! We look forward to seeing you again at Power Ford. –Rachel

February 22, 2025

It was a real nice experience at Power Ford yesterday. Your Service Advisor Katie Kline was really helpful and the recall job you completed on time. More

by Abhilash Jacob Varikkatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Report | Print
Feb 25, 2025 -

Power Ford responded

Thanks for the great review! ✨ We’re glad you had a nice experience at Power Ford and that Katie Kline was helpful throughout your visit. Completing your recall service on time is what we aim for! Looking forward to seeing you again soon. –Rachel

February 22, 2025

Power Ford offered professional service regarding my vehicle repair need. Good hours, great customer service by Lori Knapp. More

by Karen Otero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Knapp
Report | Print
Feb 25, 2025 -

Power Ford responded

Thanks, Karen! 🚗✨ We’re thrilled to hear you had a great experience with Lori Knapp and that our service hours worked well for you. Providing professional service and top-notch customer care is what we’re all about. Looking forward to your next visit at Power Ford! –Rachel

February 22, 2025

Amber and Katie were excellent - kept me informed - service was quick and well done. Need a place to plug in a laptop in the waiting area. More

by Lesbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Report | Print
Feb 25, 2025 -

Power Ford responded

Thanks for the great feedback! 🚗âš¡ We’re glad Amber and Katie kept you informed and delivered quick, quality service. We appreciate your suggestion about adding a laptop plug-in spot in the waiting area—great idea! Looking forward to your next visit at Power Ford. –Rachel

February 21, 2025

Katie Kline was great. Service was great. Feel car and I well taken care of. More

by DDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Report | Print
Feb 25, 2025 -

Power Ford responded

Thanks for the awesome review! 🚗✨ We’re glad Katie and our service team took great care of you and your car. Feeling confident and cared for is what we aim for every time. See you next time at Power Ford! –Rachel

February 21, 2025

Service advisor reviewed the maintenance log and only provided necessary services. He was able to come on under the cost quoted. Work was done quickly. More

by Bjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hunt
Report | Print
Feb 25, 2025 -

Power Ford responded

Thanks for the great review! 🚗💡 We’re glad our service advisor kept things straightforward, providing only the necessary services and even coming in under the quoted cost. Fast, efficient, and honest service—that’s what we’re all about at Power Ford! Looking forward to your next visit. –Rachel

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