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Power Ford

Albuquerque, NM

4.9
2,182 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 2,182 reviews

March 09, 2026

Great customer service every time everyone is so polite always on top of it letting me know status of my vehicle More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Meadows
Mar 09, 2026 -

Power Ford responded

Hi Marisa, thank you for the wonderful review! It’s great to hear that you consistently experience great customer service from our team. Staying on top of your vehicle’s status and keeping you informed is an important part of making the whole process easier, so we’re glad that stood out during your visits. We truly appreciate your continued trust in us and your kind words about our team. We look forward to serving you again! –Matt

March 08, 2026

Great customer service Jeff was extrealy courteous and professional. He did his best to provide the great customer service More

by ned2khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Newell
Mar 09, 2026 -

Power Ford responded

Hi, thank you for the great review! We’re thrilled to hear you had such a positive experience with Jeff. His courteous and professional approach is exactly the kind of service we strive to deliver every day, and it’s great to know he worked hard to take care of you. Your feedback means a lot to our team, and we’re grateful you chose us. We look forward to welcoming you back again soon! –Matt

March 08, 2026

Timely, accurate and courteous service. Overall, I have been very pleased with the level of service provided through this dealership. More

by JPDOUNTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero
Mar 09, 2026 -

Power Ford responded

Hi, thank you for the great review! We’re glad to hear our team delivered timely, accurate, and courteous service. Knowing that you’ve been very pleased with the level of service from our dealership truly means a lot to us. Our goal is always to make each visit smooth and dependable, and it’s great to know that came through in your experience. We look forward to seeing you again on your next visit! –Matt

March 07, 2026

Scheduled an appointment Monday for a Thursday oil change and tire rotation. They do a good job of doing an inspection. It took a little longer than it should of. But things happen. Xavier Garica, was my ser More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Garica
Mar 09, 2026 -

Power Ford responded

Hi John, thank you for the great review and for sharing the details of your visit. We’re glad you were able to get your oil change and tire rotation scheduled easily, and it’s great to hear the inspection process and overall service met your expectations. We especially appreciate the shoutout for Xavier Garcia. Hearing that he was thorough, informative, and took great care of you really means a lot. We’re proud to have him on the team, and it’s great to know he made such a strong impression during your visit. Thanks again for your patience with the timing and for recognizing the effort our team puts into taking care of every vehicle. We look forward to seeing you next time. –Matt

March 07, 2026

I have had some bad experiences at this dealership but this wasn't one of them. The member service was excellent and the personal call was the cherry on top. It restored my faith in this dealership and wo More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon and 1 other not in service is believe
Mar 09, 2026 -

Power Ford responded

Hi Joe, thank you for taking the time to share this. It means a lot to hear that this visit helped restore your faith in our dealership. We know how important it is for every experience to feel professional, attentive, and worthwhile. We’re especially glad our team’s service stood out and that the follow up call made a difference. Those personal touches are something we believe truly elevate the experience, and it’s great to know it resonated with you. Your feedback and recommendation mean a lot. We’re committed to keeping that level of service consistent every time you visit, and we look forward to continuing to earn your trust. –Matt

March 07, 2026

Good service and very attentive to find. Problem letting you know what’s wrong and cost More

by omcafee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Mar 09, 2026 -

Power Ford responded

Hi, thank you for the 5 star review! We’re glad to hear you had a good experience with our team. Being attentive, finding the problem, and clearly explaining what’s going on along with the cost is an important part of making service simple and stress free. It’s great to know that level of care came through during your visit. We appreciate you choosing us and look forward to helping you again whenever you need us. –Matt

March 07, 2026

Excellent service for oil change. The valet service also helped our family immensely because it's hard to coordinate dropping off the car and coordinating car seats. Thank you to ever More

by alenaschlachter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I can't remember the two employees who did the valet service they were great too, Xavier Garica
Mar 09, 2026 -

Power Ford responded

Hi, thank you for the wonderful review! We’re glad to hear your oil change service went smoothly, and it’s especially great to know the valet service helped make things easier for your family. Coordinating schedules and car seats can be a challenge, so we’re happy our team could help simplify the process for you. Your kind words mean a lot to everyone involved. We appreciate you choosing us and look forward to helping you again whenever you need us. –Matt

March 06, 2026

They did a good job for this round of service. Sometimes they are very slow. Quicklane used to be an hour without an appointment. Now, it's frequently 2 even with an appointment. More

by kmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Garica
Mar 09, 2026 -

Power Ford responded

Hi, thank you for sharing your feedback and for the 4-star review. We’re glad to hear the team took good care of you during this round of service. We also appreciate you mentioning the wait times. We understand how important it is for service to be efficient, especially when you have an appointment. Your feedback helps us continue working toward a smoother, faster experience while still making sure every vehicle gets the attention it needs. Thanks again for choosing us and for recognizing the work our team put into your visit. We look forward to continuing to earn that fifth star next time. –Matt

March 06, 2026

Very helpful staff, store has a great atmosphere that is customer friendly. Would recommend to friends and family. More

by Barlowrobert206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Alvarado
Mar 06, 2026 -

Power Ford responded

Hi there! Thank you for the great review. Hearing that our team was helpful and that the store atmosphere felt welcoming and customer-friendly means a lot to us. Creating a place where people feel comfortable and supported is exactly our goal. We also appreciate you recommending us to your friends and family. That kind of trust is the highest compliment we can receive. We look forward to seeing you again soon for another great visit. –Matt

March 06, 2026

Power ford had great customer service. I had a really good experience when I was there! More

by Valenciaandrew1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero
Mar 06, 2026 -

Power Ford responded

Hi, Valencia! Thank you for the great review. We love hearing that you had a really good experience and that our team delivered the kind of customer service we strive for every day. We appreciate you taking the time to share your experience and look forward to serving you again. –Matt

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