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Power Ford

Albuquerque, NM

4.9
2,214 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 2,214 reviews

March 06, 2026

They did a good job for this round of service. Sometimes they are very slow. Quicklane used to be an hour without an appointment. Now, it's frequently 2 even with an appointment. More

by kmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Garica
Mar 09, 2026 -

Power Ford responded

Hi, thank you for sharing your feedback and for the 4-star review. We’re glad to hear the team took good care of you during this round of service. We also appreciate you mentioning the wait times. We understand how important it is for service to be efficient, especially when you have an appointment. Your feedback helps us continue working toward a smoother, faster experience while still making sure every vehicle gets the attention it needs. Thanks again for choosing us and for recognizing the work our team put into your visit. We look forward to continuing to earn that fifth star next time. –Matt

March 06, 2026

Very helpful staff, store has a great atmosphere that is customer friendly. Would recommend to friends and family. More

by Barlowrobert206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Alvarado
Mar 06, 2026 -

Power Ford responded

Hi there! Thank you for the great review. Hearing that our team was helpful and that the store atmosphere felt welcoming and customer-friendly means a lot to us. Creating a place where people feel comfortable and supported is exactly our goal. We also appreciate you recommending us to your friends and family. That kind of trust is the highest compliment we can receive. We look forward to seeing you again soon for another great visit. –Matt

March 06, 2026

Power ford had great customer service. I had a really good experience when I was there! More

by Valenciaandrew1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero
Mar 06, 2026 -

Power Ford responded

Hi, Valencia! Thank you for the great review. We love hearing that you had a really good experience and that our team delivered the kind of customer service we strive for every day. We appreciate you taking the time to share your experience and look forward to serving you again. –Matt

March 06, 2026

We appreciated their service as they helped us out very quickly and corrected the existing problems. More

by rob.eisenzimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Montoya, Brian Austin, Samantha Duran, Ricardo Alvarado
Mar 06, 2026 -

Power Ford responded

Hi, Rob! Thank you for sharing this. We’re glad to hear our team was able to help you quickly and resolve those existing concerns. Making sure you feel supported and heard is always our goal. It means a lot that you took the time to recognize the team’s effort. Thank you for choosing Power Ford, and we look forward to serving you again. –Matt

March 05, 2026

The dealership was very helpful and knowledgeable about what my vehicle needed and they kept me informed of all repairs More

by mercyfulone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Garica, Yuridia Alcaraz
Mar 05, 2026 -

Power Ford responded

Hi! Thank you for the great review. We’re glad to hear our team was able to walk you through what your vehicle needed and keep you informed throughout the repair process. Clear communication and knowledgeable service are exactly what we aim for, and it’s great to know that stood out during your visit. We appreciate you trusting us with your vehicle and look forward to helping you again whenever you need us. –Matt

March 04, 2026

The service is great they keep you updated on your vehicle status .I will go back. More

by moracapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Mar 05, 2026 -

Power Ford responded

Hi there! Thank you for the great review. We love hearing that the updates on your vehicle made the experience easier and more convenient. Staying in the loop matters, and our team works hard to keep customers informed every step of the way. We appreciate you trusting us with your vehicle, and we will be here for you when you need us. –Matt

March 04, 2026

Service is always courteous, prompt, and competent when I take my aging truck there. It's not the cheapest, but I trust them to do the job and also to check for any safety or performance issues More

by DennyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Durante
Mar 05, 2026 -

Power Ford responded

Hi Danny, thank you for sharing this. Hearing that you trust our team with your truck means a lot to us. We know how important it is to keep an aging vehicle running safely and reliably, and our goal is always to give you clear guidance and dependable service every time you visit. We also appreciate your recognition of the team's courtesy and speed. They take pride in doing the job right and keeping an eye out for anything that could affect safety or performance. We’re grateful you chose to bring your truck to us, Danny. It's our pleasure to serve you. –Matt

March 04, 2026

Power Ford has been so easy to deal with! The employees are knowledgeable and friendly, and I have been recommending them to my friends! More

by joleen.nickell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Romero
Mar 05, 2026 -

Power Ford responded

Hi Joleen, thank you for the wonderful review. It’s great to hear that our team made the experience easy and welcoming for you. Friendly, knowledgeable service is exactly the experience we want you to have. Your recommendation to friends means a lot to us. That kind of trust is the highest compliment we can receive. We look forward to serving you again in the future. –Matt

March 04, 2026

Power Ford is always really efficient and the staff has always been super nice and welcoming. Based on experience with other dealerships in the past, we will always come back to Power Ford. More

by Renee Galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucero
Mar 05, 2026 -

Power Ford responded

Hi Renee, thank you for the kind words. It’s great to hear that our team’s efficiency and welcoming attitude have stood out during your visits. We care about creating an experience that feels easy and simple for our guests. It means a lot that you’ve chosen to keep coming back to Power Ford. We’re grateful for your trust and look forward to serving you again. –Matt

March 04, 2026

This by far is the best Ford Service. Jake and Darren both need raises. Jake is my service advisor. But Darren has also helped in the past. They both go above and beyond More

by ceyusko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Natalia Rivera, Jake Meadows, Ricardo Alvarado
Mar 04, 2026 -

Power Ford responded

Hi there! Thank you for the incredible feedback. Hearing that our service team made such a strong impression really means a lot. Jake and Darren take a lot of pride in going the extra mile, and your shoutout will absolutely make their day. We’re grateful you took the time to recognize them and share your experience. We look forward to helping you again whenever you need us. –Matt

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