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Power Ford

Albuquerque, NM

4.9
2,142 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 2,142 reviews

December 26, 2025

We ran into a couple challenges, but Charles took care of me. He also kept me updated throughout the process. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jan 05, 2026 -

Power Ford responded

Hi! Thank you for sharing your experience. We understand how challenging situations can be, and we’re glad Charles was there to take care of you and keep you informed every step of the way. Clear communication and follow-through matter, and it’s great to hear that it made a difference for you. We appreciate your trust and look forward to serving you again. –Matt

December 25, 2025

The whole process was easy. I dropped off my car and everything was explained to me. Service was quick and I was sent updates throughout the whole process More

by Bac460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 05, 2026 -

Power Ford responded

Hi! Thank you for the kind review. We’re glad to hear the process felt easy from start to finish, with clear explanations, quick service, and consistent updates along the way. Making things simple and transparent is always the goal. We appreciate you choosing us and look forward to taking care of you again. –Matt

December 24, 2025

I've been very pleased with Power Ford. I purchased my vehicle in 2019 and I've done most of my services with them, except the year my daughter used my car and I wasn't able to use Power Fo More

by js942
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Dec 24, 2025 -

Power Ford responded

Hi there! Thank you for sharing this and for trusting Power Ford over the years. It means a lot to know you have stayed with us since your purchase in 2019 and that our service team could step in when you needed reliable support. We understand how important it is to feel confident in the care of your vehicle, especially after a frustrating experience elsewhere, and we are glad we could be the guide that helped get things back on track. You are the hero of this story, and we appreciate the opportunity to be part of keeping your vehicle running strong. We look forward to being here for you for many more miles ahead. –Matt

December 23, 2025

Very pleased with service Tec Jacob, very customer orientated. Pleasant and good personality. The kind of guy you can trust. More

by ballardgene5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob service
Dec 23, 2025 -

Power Ford responded

Thanks for your review and feedback! Your choosing Power Ford is a BIG deal to us! If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

December 23, 2025

Service was timely and through. Staff was very friendly and courteous! I came in early but staff worked me in anyway! More

by FM2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Montel (5)
Dec 23, 2025 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

December 23, 2025

This was absolutely the best car buying experience I've ever had. Andres was very professional and honest. More

by aaronhernandez760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre, Edgar Campos
Dec 23, 2025 -

Power Ford responded

Thanks for your review and feedback! It’s our pleasure to serve you. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

December 09, 2025

The service manager provided good communication and excellent customer service. I got what my car needed. I appreciated the valet service. More

by sarahshortle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 23, 2025 -

Power Ford responded

Thanks for your review and feedback, Sarah! Your choosing Power Ford is a BIG deal to us! If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

December 07, 2025

They a good job working on my car. I will be using them again in the future More

by augustinesena32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 23, 2025 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

November 23, 2025

Information wasn't disclosed about the Explorer I purchased. It was courtesy vehicle. There was a few scratches in the interior. I found a price tag in the vehicle. That price wasn't honored. I reach More

by Vahernandez0505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Horace
Nov 24, 2025 -

Power Ford responded

Hello – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to connect you with our General Sales Manager, Brian Austin. His direct line is 505-449-1216. Thank you for being a customer. –Matt

November 22, 2025

They explain things very clearly, I’ve never had a problems taking my truck in for its oil changes! More

by deboras65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Karam, Ricardo Alvarado
Nov 24, 2025 -

Power Ford responded

Hey there! Thanks for sharing the 5-star love—your feedback has us grinning ear to ear! We’re thrilled to hear the team keeps everything clear and easy, and it’s awesome that your truck’s oil change visits have been smooth every time. Can’t wait to keep those good vibes rolling on your next visit! –Matt

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