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Power Ford

Albuquerque, NM

4.8
2,079 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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2,079 Reviews of Power Ford

October 09, 2025

I used the pick up service for my vehicles regular maintenance and it was so easy and convenient. My truck also had a recall and I had been advised parts were not available but while they had my vehic More

by SherriG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Sanchez, Yulissa Reyes
Oct 09, 2025 -

Power Ford responded

Sherri, thank you so much for this fantastic review! We’re thrilled to hear how seamless and convenient the pick-up service was for your maintenance visit, and that we were able to take care of your recall while your truck was here. It’s great to know our team kept you updated and made the whole process easy. We appreciate you choosing Power Ford and look forward to helping again next time! – James

October 09, 2025

Easy to work with, very communicative, and extremely friendly. They took care of my issue efficiently. More

by adiehl777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Oct 09, 2025 -

Power Ford responded

Thanks so much for the 5-star review! We're thrilled to hear our team was easy to work with, friendly, and kept you informed throughout the process. It’s great to know we resolved your issue efficiently. We truly appreciate your kind words and hope to see you again down the road! – James

October 09, 2025

Brooks was an amazing service advisor and a good looking specimen!! I Nicknamed him “Power Brooks”. You guys are lucky to have such a respectful young man. Thank you!! More

by Bearded Broker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooks Trammell
Oct 09, 2025 -

Power Ford responded

We love this, thank you for the awesome review! 😄 “Power Brooks” definitely lives up to his nickname. We’re lucky to have him on the team. It’s great to hear he made such a positive impression with his respectful and professional service. We’ll be sure to share your kind words with him. Thanks again for choosing Power Ford! – James

October 09, 2025

Always Friendly and Professional with the customer in mind will continue to do business provided they never lose focus ! More

by Serda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Maier
Oct 09, 2025 -

Power Ford responded

Thank you for the wonderful review! We’re so glad to hear you’ve consistently experienced friendly, professional service from our team. Keeping our customers at the center of everything we do is our top priority, and your feedback means a lot. We look forward to continuing to earn your trust for years to come! – James

October 07, 2025

Yulissa, in the service department was amazing with strong communication. Great service start to finish. More

by govmountain
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yulissa Reyes
Oct 08, 2025 -

Power Ford responded

Love to hear this! Thanks for shouting out Yulissa. Strong communication and start-to-finish care are exactly what we aim for. I’ll make sure she sees your kudos. We appreciate the 5 stars and look forward to helping again next time! – James

October 06, 2025

Great valet service professional and friendly. my car was in and quick. The app showing me location of my car every time. And status was great. More

by valerietrujillo963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Oct 06, 2025 -

Power Ford responded

That’s wonderful to hear, Valerie! We’re so glad you enjoyed the valet experience and found the app helpful for keeping up with your car’s status. Our team works hard to make every visit smooth and stress-free. Thanks for noticing! 🚗✨ – James

October 05, 2025

Great dealer! The check in process is easy. People there are friendly and helpful. I like this dealership! More

by alkhatibm12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
Oct 06, 2025 -

Power Ford responded

Thank you for the kind words! We’re thrilled to hear you had such a positive experience and found our check-in process easy and our team friendly and helpful. We truly appreciate your support and look forward to seeing you again! 🙌 – James

October 05, 2025

Took my Bronco in for an oil change under warranty and after 3 hours I started really asking questions about what in the world could be taking so long. The girl at the desk talked in more circles than a p More

by nolimitallstars1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexa Karam
Oct 06, 2025 -

Power Ford responded

I’m really sorry to hear about your experience and the frustration you felt during your service visit. Waiting that long for an oil change and feeling like your concerns weren’t addressed properly isn’t the level of service we strive for. I’d really like the chance to understand what happened and make this right. Could we talk for a few minutes? Please reach out to our Service Manager, Jake Meadows, at 505-449-1383 so we can connect directly. Thank you for bringing this to our attention. We truly value your feedback and your business. – James

Oct 06, 2025 -

nolimitallstars1 responded

I will call. P.S. Perhaps if this is the case you shouldn't block people on Facebook when they post this EXACT same message to one of your posts. If you care, and you want feedback, then take that feedback and respond to it while working on it. Blocking someone within minutes of the feedback shows shady behavior and a culture of silencing negative comments.

October 05, 2025

Service Department is always attentive to customer needs.Darren and David are good at responding to my needs More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores, Darren Francisco, Taven Hazen
Oct 06, 2025 -

Power Ford responded

We really appreciate that, Gary! It’s great to hear Darren and David have been so attentive and responsive to your needs. We’ll be sure to pass along your kind words. They’ll be thrilled to know they’ve earned your trust and loyalty. Thanks for choosing Power Ford! – James

October 05, 2025

Power forward installed my new tow hitch. It was done quickly and seemingly well. Brook was a great customer service agent and kept me informed throughout the process. More

by hiccupie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke England
Oct 06, 2025 -

Power Ford responded

Thank you for the great review! We’re happy to hear your tow hitch installation went smoothly and that Brook kept you well-informed along the way. We’ll be sure to share your kind words with her and the team. Safe travels with your new setup! 💪🚙 – James

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