
Power Ford
Albuquerque, NM
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1,993 Reviews of Power Ford
Great service from the mobile tech. He explained his process and was efficient and clean! Cassandra in Service really worked hard to meet my needs. I had special questions regarding tir He explained his process and was efficient and clean! Cassandra in Service really worked hard to meet my needs. I had special questions regarding tire maintenance on my Transit RV and she met with Service Manager to ensure I did the right thing. She even suggested the Mobile Tech when I told her that driving was hard because of my arm injury. More
The service work was very good. The texting was too much. I probably had 15 to twenty text during the day. The invoice was very confusing. I had to cal the adviser for explanation. The texting was too much. I probably had 15 to twenty text during the day. The invoice was very confusing. I had to cal the adviser for explanation. She also had to study it and call me back. The pick up and deliver to my house was free and much appreciated. But the cost for an oil change & air filter for $170 seems too much for me. I will have to think about it for next oil change.. Mike More
This was the first time taking my car to Power Ford and I was very impressed with the service. Brian, my service advisor, went over the entire procedure and explained everything in detail. Throughout the pro was very impressed with the service. Brian, my service advisor, went over the entire procedure and explained everything in detail. Throughout the process, he maintained great communication, answering all my questions promptly and providing helpful guidance. While the cost was on the higher side, my overall experience was excellent. The only thing I would suggest is adding a complimentary car wash at the end of service—this is something I’ve experienced at other dealerships, and it would make the visit feel even more complete given the amount we pay. Overall, great service and professionalism from Brian and the team. More
Service at Power Ford, from initial description of the vehicle issue, to diagnosis, to options for repair are very straightforward, and automated in a convenient, online manner. Each step is also directl vehicle issue, to diagnosis, to options for repair are very straightforward, and automated in a convenient, online manner. Each step is also directly overseen and responded to by an assigned service member. The professionalism gives me confidence that my vehicle repair is optimized and accurately assessed and repaired. More
The staff were genuinely interested in me as there customers and did everything they could to make my experience there welcoming and professional. customers and did everything they could to make my experience there welcoming and professional. More