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Power Ford

Albuquerque, NM

4.8
1,993 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,993 Reviews of Power Ford

September 03, 2025

Great service from the mobile tech. He explained his process and was efficient and clean! Cassandra in Service really worked hard to meet my needs. I had special questions regarding tir More

by Susan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (mobile tech), Cassandra Maier
Sep 03, 2025 -

Power Ford responded

Hi Susan! 🌟 Thank you so much for the amazing 5-star review. We’re thrilled to hear our mobile tech provided efficient, clean service and took the time to explain everything clearly. Huge kudos to Cassandra, too. She truly goes above and beyond, and it’s wonderful to hear how she worked with the Service Manager to make sure your Transit RV got the right care. Suggesting the mobile tech to help with your arm injury shows exactly the kind of thoughtfulness we’re proud of on our team. We’re so glad everything came together to make your experience smooth and supportive. Wishing you safe and easy travels in your RV! 🚐✨ –James

September 01, 2025

Everyone was very nice and extremely caring. My service agent was exceptionally pleasant and efficient More

by jbneal5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Maier
Sep 03, 2025 -

Power Ford responded

Thank you for the glowing 5-star review! We’re so happy to hear that everyone you interacted with was kind and caring, and that your service agent made the experience both pleasant and efficient. That’s exactly the kind of service we aim to deliver every time. We look forward to helping you again down the road! –James

August 31, 2025

Ever since I purchased my vehicle, I always find the staff to be very courteous and helpful. More

by gwenkalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Reyes, Matt Dalen
Sep 01, 2025 -

Power Ford responded

Thank you so much for the 5 stars! We’re delighted to hear that our staff has consistently been courteous and helpful since the day you purchased your vehicle. That ongoing trust and satisfaction mean the world to us. We look forward to continuing to be here for you every step of the way! –James

August 29, 2025

great quick customer service- darin was great with communication and with making sure car was fixed More

by rejent3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Aug 29, 2025 -

Power Ford responded

Thank you for the awesome 5-star review! We’re so glad Darin kept the communication clear and made sure your car was taken care of quickly. That’s the kind of service we love delivering every day. We’ll be here anytime you need us, ready to keep things running smoothly! –James

August 29, 2025

The service work was very good. The texting was too much. I probably had 15 to twenty text during the day. The invoice was very confusing. I had to cal the adviser for explanation. More

by Mcoppedge2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Karam, Victoria Francisco
Aug 29, 2025 -

Power Ford responded

Hi Mike, thank you for sharing such a detailed review. We really value your feedback. We’re glad to hear the service work itself met your expectations and that the free pickup and delivery made things convenient for you. At the same time, we hear you on the concerns: too many texts, a confusing invoice, and pricing that didn’t feel ideal. That’s definitely not the experience we want you to have. We hope we’ll get the opportunity to make your next service experience a 5-star one. 🚗✨ –James

August 29, 2025

This was the first time taking my car to Power Ford and I was very impressed with the service. Brian, my service advisor, went over the entire procedure and explained everything in detail. Throughout the pro More

by Matosw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Knighton
Aug 29, 2025 -

Power Ford responded

Thank you for the thoughtful 5-star review! 🌟 We’re so glad your first visit with us made a strong impression. Brian will be thrilled to know his detailed explanations and great communication stood out. It’s awesome to hear the professionalism of the whole team made your experience excellent. We look forward to welcoming you back and continuing to provide the level of service you deserve! –James

August 28, 2025

Polite and knowledgeable Service Department. No hassle over warranty coverage for transmission valve! Highly recommend! More

by RBayless
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taven Hazen
Aug 28, 2025 -

Power Ford responded

Thanks so much for the fantastic 5-star review! We’re glad to hear our service team made things polite, professional, and hassle-free, especially when it came to your warranty coverage. That’s exactly how we want every visit to feel. We truly appreciate the recommendation and look forward to keeping your ride running strong! –James

August 27, 2025

Excelente servicio quede satisfecho con el servicio que le hicieron a mi carro son muy amables y hablan español !! More

by Henryjreyusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yulissa Reyes
Aug 27, 2025 -

Power Ford responded

¡Hola! ¡Mil gracias por tu increíble reseña! Nos alegra muchísimo saber que quedaste satisfecho con el servicio en tu carro. Nuestro equipo está siempre listo para ayudarte (¡en inglés y en español!). ¡Esperamos verte pronto para más experiencias excelentes! –James

August 26, 2025

Service at Power Ford, from initial description of the vehicle issue, to diagnosis, to options for repair are very straightforward, and automated in a convenient, online manner. Each step is also directl More

by medinad485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Rosas
Aug 26, 2025 -

Power Ford responded

Thank you for the amazing 5-star review! We’re so glad you enjoyed the straightforward process, from describing the issue, to getting a clear diagnosis, to exploring repair options online with ease. Having a dedicated service member guide you through each step is something we take pride in, and it’s awesome to hear that gave you confidence in the repairs. Professional, optimized, and accurate service is exactly what we strive for! –James

August 26, 2025

The staff were genuinely interested in me as there customers and did everything they could to make my experience there welcoming and professional. More

by Dav505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Albert Lopez, Taven Hazen, Justin Hunt, Jessica Durante, Alexa Karam, Brooke England, Cassandra Maier, Victoria Francisco, Joshua Lucero
Aug 27, 2025 -

Power Ford responded

Thank you so much for the 5-star love! It’s wonderful to hear our staff made you feel genuinely cared for and created a welcoming, professional experience. That’s exactly what we aim for with every guest, and your kind words let us know we’re on the right track. We look forward to seeing you again for more great visits! –James

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