Power Ford

Late Saturday afternoon service I was treated very courteously even though I arrived shortly before closing time. Kelly, my intake person, listened diligently to my concerns. Upon I was treated very courteously even though I arrived shortly before closing time. Kelly, my intake person, listened diligently to my concerns. Upon the dealership finishing my requested services, Kelly reviewed each of my items thoroughly, I was very pleased with the quality of my service. More

Service This dealership is always great when I have to come in and service my Explorer. Always a great experience they always provide quality work and great This dealership is always great when I have to come in and service my Explorer. Always a great experience they always provide quality work and great customer service More

assistance on recurring problem My experience with Power Ford was one of the most pleasing and productive experiences I’ve ever had in my 50+ years of car ownership. Terry Wayland an My experience with Power Ford was one of the most pleasing and productive experiences I’ve ever had in my 50+ years of car ownership. Terry Wayland and Ben Wayland we’re committed to solving my problem and did so quickly and completely. Exceptional customer service!! More

New truck The salesman was very good and the process was easy, they made it an effortless transition between my old vehicle and getting into my new one The salesman was very good and the process was easy, they made it an effortless transition between my old vehicle and getting into my new one More

Service is a nightmare I took my explorer in on a Friday at 8am. I was told that if it was any later, my vehicle possibly would not be looked at on Friday, because even thou I took my explorer in on a Friday at 8am. I was told that if it was any later, my vehicle possibly would not be looked at on Friday, because even though you make an appointment, they get to it when they want to. I get a call at 2, telling me my car has not been looked at, and they will not get to it until Saturday. Which, I had tried to avoid. Saturday I get a call telling me they needed to order parts for my vehicle and it will not be in until Tuesday, fine, whatever. Tuesday rolls around and no part, wednesday same story. Finally, Thursday I get a call that the part came in and my SUV will be ready. The RO stated they did a vehicle inspection, checking fluids, air level and such. They billed for it but never did it, because my window fluid light was on when a picked it up. I was offered a rental vehicle on Saturday, but the company they do business with, couldn't figure it out, so I ended up taking my husband to work figuring it would only be a day, which turned out to be 3. I was not offered a loner vehicle until I asked about it on Wednesday. Overall, very unpleasant experience. More

Excellent employees Daniel Martinez helped me and he did a fantastic job. He timely updated me on the status of repair and worked with my vehicle warranty provider to ens Daniel Martinez helped me and he did a fantastic job. He timely updated me on the status of repair and worked with my vehicle warranty provider to ensure coverage. More

Good people to deal with Albert was very professional Took truck for repairs and Albert Lopez was very quick and professional got the truck in fast and back to me in very good time Took truck for repairs and Albert Lopez was very quick and professional got the truck in fast and back to me in very good time More

Scheduled Maintenance Power Ford makes my scheduled maintenance experience easy and are very considerate to my needs. Aaron Martinez was very friendly and helpful. The who Power Ford makes my scheduled maintenance experience easy and are very considerate to my needs. Aaron Martinez was very friendly and helpful. The whole service department has excellent customer service! More

Easiest buy! I had submitted my credit application online and Fred had called me right away to talk about what my interests were. We planned a time I could come in I had submitted my credit application online and Fred had called me right away to talk about what my interests were. We planned a time I could come in to talk further. I had arrived later in the day and he was ready for me to take my future car for a test drive. He was able to answer all my questions and put me at ease on any concerns I had. Greg was amazing! It was the first time I've bought a car by myself and he was able to break down what I was paying for and why into simpler ways for me to understand and was even able to get my payments down a little lower. This was by far the easiest and quickest car buying experience and I was able to drive away in my new car the same day! More

Airbag recall Great service, quality service, friendly people. One day service. Tony Williams was very professional and called when my vehicle was ready. Will co Great service, quality service, friendly people. One day service. Tony Williams was very professional and called when my vehicle was ready. Will consider this location for future services. More