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Power Ford
Albuquerque, NM
1,876 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,876 Reviews of Power Ford
November 21, 2024
The man who checked me in was very nice. He told me my car would be ready in an hour, and it was. He was also helpful in directing me to get a recall on my vehicle serviced. He told me my car would be ready in an hour, and it was. He was also helpful in directing me to get a recall on my vehicle serviced. More
by Jannijo05
Employees Worked With
Sherwood Kira, Justin Hunt
November 20, 2024
Darren Francisco was outstanding providing details of what will take place servicing my vehicle. His patience and professional behavior was consistent from beginning during and the end of the work perfo what will take place servicing my vehicle. His patience and professional behavior was consistent from beginning during and the end of the work performed on my vehicle. Their should be more people like Darren who values and represents Power Ford well! More
by Rvberry1968
Employees Worked With
Darren Francisco
November 20, 2024
Jake was awesome. He was knowledgeable about services, and time frames about when those services would be completed. There was no hassle to get services completed. All He was knowledgeable about services, and time frames about when those services would be completed. There was no hassle to get services completed. All services were completed within said time frames and I am overly satisfied with how well my situation went while at power ford. Thank you! More
by Shinebrite89
Employees Worked With
Jake
November 17, 2024
Loyal customers wanting to stay Loyal speaking. BIG improvement seen at Service Dept - improved scheduling/return time of auto. Staff was respectful, accommodating, prompt, and willing to recogn BIG improvement seen at Service Dept - improved scheduling/return time of auto. Staff was respectful, accommodating, prompt, and willing to recognize their limits and happy to state, "Let me get someone who can answer" with immediate results. I am concerned Dealership Policy at Power Ford is creating atmosphere that leaves customers feeling afraid to change oil regularly. We are happy with Service Rep "Katie" handling this visit. The Policy of Power Ford to create incentives for selling services is counter intuitive to keeping customers loyalty. Is my F-350 going to fail before I can return home if we don't choose to complete all recommended work after taking truck in for Recall service? Where is our incentives to continue with Ford after 45yrs? More
by DebLesJ55
Employees Worked With
Mechanic Alex,, Katie Kline
November 17, 2024
Fast, efficient and a very polite staff. Never had a problem with my truck from Power Ford (albeit it is a Dodge Ram 1500 Classic). Never had a problem with my truck from Power Ford (albeit it is a Dodge Ram 1500 Classic). More
by terramater
Employees Worked With
Sherwood Kira, Justin Hunt
November 17, 2024
Justin was great. Very informative and helpful. Switched over from Rich Ford where I was not happy and he made sure to change my experience and option of Ford. Very informative and helpful. Switched over from Rich Ford where I was not happy and he made sure to change my experience and option of Ford. More
by nicole.gardner.luciano
Employees Worked With
Justin Hunt
