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Power Ford

Albuquerque, NM

4.8
1,877 Reviews
Call Dealership (505) 545-8001
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1101 Montaño Rd NE

Albuquerque, NM

87107

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1,877 Reviews of Power Ford

August 18, 2023

Power Ford took my suv in as soon as I called and they did the ford recall repairs faster than I expected More

by Moralesana77moralesana77@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Aug 21, 2023 -

Power Ford responded

Thank you for your fantastic five-star review! We're thrilled to hear that our team promptly accommodated your SUV for recall repairs and exceeded your expectations with the speed of service. Providing efficient and timely service is our goal. THANK YOU for choosing us. We look forward to serving you again. –Matt

August 18, 2023

Waited all day for an estimate when we had an appt. Set two weeks prior! Was there early before our 10:15 appt. Didn’t get out closer to 2:30 PM. Even had gone to the asstant service manger for what More

by Gloria & James Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Appel
Report | Print
Aug 21, 2023 -

Power Ford responded

We apologize for the lengthy wait and inconvenience you experienced during your recent visit. This is certainly not the level of service we aim to provide. Your time is valuable, and we deeply regret any frustration caused. We're actively addressing this delay with our team to ensure better scheduling and communication moving forward. Please accept our sincere apologies for falling short of your expectations. Your feedback is important, and we hope to have a chance to provide you with a much smoother experience in the future.

August 18, 2023

Very professional and polite. They offer a mobile service which is very convenient and timely More

by Samandally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile tech John, Anne Galke
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your wonderful five-star review! We're glad to hear that our team provided professional and polite service. Our mobile service aims to offer convenience and timeliness, and we're delighted that it met your expectations. We value your feedback and THANK YOU for choosing us. If there's anything else we can assist you with, don't hesitate to reach out. –Matt

August 14, 2023

Courteous employees, fast service no extras pushed. So much better than my previous dealership. Thanks More

by Patkelley1504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your wonderful five-star review! We're thrilled that our courteous staff provided you with fast service and a pressure-free experience. Your satisfaction is our priority. We appreciate your kind words and thank you for choosing us. We're here whenever you need us, and we look forward to serving you again! –Matt

August 13, 2023

Service was great and did not have to wait too long for my oil change. I always go back for the service More

by oliviaolivas220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Report | Print
Aug 21, 2023 -

Power Ford responded

Hi, Olivia – thank you for your wonderful five-star review! We're thrilled to hear that you had a great service experience and that your oil change was done promptly. Your continued trust in our service means a lot to us. We appreciate your kind words and look forward to serving you again. THANK YOU for choosing us! –Matt

August 13, 2023

Efficient, customer friendly and reliable . Got my car in and out of the shop. I was back on the road and my car was fixed appropriately. Thanks to Francisco Rivas service advisor he was very More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Rivas
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your amazing five-star review! We're happy that our efficient, customer-friendly, and reliable service got you back on the road with appropriate fixes. Francisco Rivas is a valuable part of our team, and we're glad he provided you with excellent service, timely communication, and transparency. Your satisfaction means a lot to us, and we look forward to assisting you again. Thank you for choosing us and for your kind words! –Matt

August 12, 2023

Great service department, very friendly and helpful. I trust them to do a good job and be honest. More

by richard.a.clark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your fantastic five-star review, Richard! We're glad our service department provided you with great, friendly, and helpful service. Building trust through honesty and quality work is what we aim for. We appreciate your kind words and your trust in us. Thank you for choosing Power Ford! –Matt

August 12, 2023

Nice friendly staff honest n listen to what I need or needs to b done More

by gilson.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Montoya, Justin Bent, Darren Francisco, Destiny Nuanes
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you, Gilson, for your wonderful five-star review! We're happy our staff was friendly, attentive, and listened to your needs. Providing honest service that meets your requirements is our priority. We appreciate your kind words and thank you for choosing us. We look forward to serving you again in the future! –Matt

August 11, 2023

Overall the experience was a positive one. 3 days was a bit long to complete the work. I scheduled a month out. My expectation is you’d have technicians available to complete the repairs in le More

by Railboss73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your positive five-star review! We're glad to hear that your overall experience was positive. We apologize for the extended timeframe, and we appreciate your feedback. We'll use this information to improve our scheduling and service efficiency. Your insight is valuable, and we hope to serve you again in the future. THANK YOU for choosing us! –Matt

August 10, 2023

The dealership is good, there is always room for improvement. Laurie is great at the service counter More

by Nbchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Report | Print
Aug 21, 2023 -

Power Ford responded

Thank you for your five-star review! We appreciate your feedback and continuous support. We're glad to hear that Laurie provided great service at the counter. We'll keep striving to improve and provide the best experience possible. Thank you for choosing us! –Matt

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