Power Ford

Service department agent Matt Dalen was very helpful and professional. He kept me informed. I just moved to abq in July and will definitely be bringing my escape back in for any needs. professional. He kept me informed. I just moved to abq in July and will definitely be bringing my escape back in for any needs. More

Mr. Brian knighton was amazing. I was traveling across country from the state of Maryland to the state of Nevada. Unfortunately my turbo boost was going out. He was awesome. Miss Natalia as well was amazi country from the state of Maryland to the state of Nevada. Unfortunately my turbo boost was going out. He was awesome. Miss Natalia as well was amazing they kept in contact. Unfortunately, I left a set of keys that I needed in the dealership actually FedExed the keys to me. The service was originally supposed to take at least 2 weeks. Unfortunately my car was down the holiday weekend of Labor Day so parts needed to be ordered and then the service was going to take an additional 3 days. Everything was completed within a week. Thanks to Mr. Knighton. I recommend power Ford dealership to anyone. The service department was amazing. My name is Ms. Abraham if I can give Mr. Knighton 10 Stars I would More

Great customer service. Friendly and helpful. Darren was my service adviser and he was wonderful. Highly recommend! Friendly and helpful. Darren was my service adviser and he was wonderful. Highly recommend! More

The service folks are always informative about what the car needs and keep in great communication. car needs and keep in great communication. More

Particularly appreciated Matt’s personal attention to our service recall needs and getting the rear gate fastener clip ordered. Kid tried to get front office folks to address the missing clip for over three service recall needs and getting the rear gate fastener clip ordered. Kid tried to get front office folks to address the missing clip for over three weeks with no progress. Thanks Matt. More

Brooke in service was awesome! She always kept me updated throughout the entire process. Thank you! She always kept me updated throughout the entire process. Thank you! More

I absolutely love this dealership they are the absolute best. They care about their customers, and the way they are treated. If you have ANY concerns or issues all you do is bring it to their attention an best. They care about their customers, and the way they are treated. If you have ANY concerns or issues all you do is bring it to their attention and they will fix it. They have courtesy people to drive you home when you drop off your vehicle to be serviced and they will also come pick you back up, FOR FREE. They want to make sure you are 100% satisfied and taken care of, and not many companies are like that. But this SPECIFIC location goes above and beyond in my personal opinion. More

Taven was knowledgeable - shared insights on the process of how getting our vehicle fixed at different dealerships worked and helped us to get the guidelines on our 2024 Maverick FINALLY fixed! of how getting our vehicle fixed at different dealerships worked and helped us to get the guidelines on our 2024 Maverick FINALLY fixed! More

The service department was great. I worked with Brooke England. Brooke is professional, knowledgeable and kind. She explained the findings on my truck and explained the worked require I worked with Brooke England. Brooke is professional, knowledgeable and kind. She explained the findings on my truck and explained the worked required. My truck was finished and she contacted me that it was ready. She ordered an Uber service as my wife was not able to drive me. That's an additional service that's really great. I'm very happy with my service experience. Brooke is great to work with. I hope to do that again on my next service. She is also patient and friendly. Thank you Brooke and thank you to the service department. More

Always prompt and friendly. Good communication. Quotes are what they say it will be, so no shock after repairs Good communication. Quotes are what they say it will be, so no shock after repairs More