Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Power Ford

Albuquerque, NM

4.8
2,056 Reviews
Call Dealership (505) 545-8001
View Awards

1101 Montaño Rd NE

Albuquerque, NM

87107

Directions

By Type

2,056 Reviews of Power Ford

October 09, 2025

Always Friendly and Professional with the customer in mind will continue to do business provided they never lose focus ! More

by Serda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Maier
Report | Print
Oct 09, 2025 -

Power Ford responded

Thank you for the wonderful review! We’re so glad to hear you’ve consistently experienced friendly, professional service from our team. Keeping our customers at the center of everything we do is our top priority, and your feedback means a lot. We look forward to continuing to earn your trust for years to come! – James

October 07, 2025

Yulissa, in the service department was amazing with strong communication. Great service start to finish. More

by govmountain
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yulissa Reyes
Report | Print
Oct 08, 2025 -

Power Ford responded

Love to hear this! Thanks for shouting out Yulissa. Strong communication and start-to-finish care are exactly what we aim for. I’ll make sure she sees your kudos. We appreciate the 5 stars and look forward to helping again next time! – James

October 06, 2025

Great valet service professional and friendly. my car was in and quick. The app showing me location of my car every time. And status was great. More

by valerietrujillo963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Report | Print
Oct 06, 2025 -

Power Ford responded

That’s wonderful to hear, Valerie! We’re so glad you enjoyed the valet experience and found the app helpful for keeping up with your car’s status. Our team works hard to make every visit smooth and stress-free. Thanks for noticing! 🚗✨ – James

October 05, 2025

Great dealer! The check in process is easy. People there are friendly and helpful. I like this dealership! More

by alkhatibm12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
Report | Print
Oct 06, 2025 -

Power Ford responded

Thank you for the kind words! We’re thrilled to hear you had such a positive experience and found our check-in process easy and our team friendly and helpful. We truly appreciate your support and look forward to seeing you again! 🙌 – James

October 05, 2025

Took my Bronco in for an oil change under warranty and after 3 hours I started really asking questions about what in the world could be taking so long. The girl at the desk talked in more circles than a p More

by nolimitallstars1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexa Karam
Report | Print
Oct 06, 2025 -

Power Ford responded

I’m really sorry to hear about your experience and the frustration you felt during your service visit. Waiting that long for an oil change and feeling like your concerns weren’t addressed properly isn’t the level of service we strive for. I’d really like the chance to understand what happened and make this right. Could we talk for a few minutes? Please reach out to our Service Manager, Jake Meadows, at 505-449-1383 so we can connect directly. Thank you for bringing this to our attention. We truly value your feedback and your business. – James

Oct 06, 2025 -

nolimitallstars1 responded

I will call. P.S. Perhaps if this is the case you shouldn't block people on Facebook when they post this EXACT same message to one of your posts. If you care, and you want feedback, then take that feedback and respond to it while working on it. Blocking someone within minutes of the feedback shows shady behavior and a culture of silencing negative comments.

October 05, 2025

Service Department is always attentive to customer needs.Darren and David are good at responding to my needs More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores, Darren Francisco, Taven Hazen
Report | Print
Oct 06, 2025 -

Power Ford responded

We really appreciate that, Gary! It’s great to hear Darren and David have been so attentive and responsive to your needs. We’ll be sure to pass along your kind words. They’ll be thrilled to know they’ve earned your trust and loyalty. Thanks for choosing Power Ford! – James

October 05, 2025

Power forward installed my new tow hitch. It was done quickly and seemingly well. Brook was a great customer service agent and kept me informed throughout the process. More

by hiccupie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke England
Report | Print
Oct 06, 2025 -

Power Ford responded

Thank you for the great review! We’re happy to hear your tow hitch installation went smoothly and that Brook kept you well-informed along the way. We’ll be sure to share your kind words with her and the team. Safe travels with your new setup! 💪🚙 – James

October 04, 2025

The service department went above and beyond. It was my time at a Ford dealership. My oil change was done in less than an hour and the texted inspection report was great. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There was another service rep that I can't remember his name., Carissa Brooks
Report | Print
Oct 06, 2025 -

Power Ford responded

That’s awesome to hear, Ryan! We’re thrilled your first visit to a Ford dealership was such a smooth one. Our service team will be happy to know their quick turnaround and detailed inspection report made a great impression. Thanks for giving Power Ford a try. We look forward to seeing you again! – James

October 04, 2025

We purchased our new Explorer from Power Ford and we have been nothing but impressed with the customer service we received from Justin and Juan. Then we started getting our service done there as well and ag More

by yellowmimi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Griego, Juan Arreguin, Cassandra Maier
Report | Print
Oct 06, 2025 -

Power Ford responded

We’re thrilled to hear this. Thank you for sharing! Justin, Juan, and the rest of our team will be so glad to know they’ve made every part of your experience, from purchase to service, a great one. Enjoy your new Explorer, and we look forward to continuing to take great care of you down the road! 🚙✨ – James

October 04, 2025

Service advisor was great and kept us informed the whole time. The app they use for the quote and progress of the repair was great. The dealership was clean and the customer waiting area was comfortable More

by for20hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke England
Report | Print
Oct 06, 2025 -

Power Ford responded

Thank you for the fantastic feedback! We’re so glad to hear your service advisor kept you in the loop and that you found our app and facilities helpful and comfortable. We work hard to make every visit easy and transparent. Glad to know it showed! – James

1
...
7
8
9
...
206