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Power Ford

Albuquerque, NM

4.9
2,224 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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Showing 1,398 service reviews

June 11, 2026

High praise for the Service Department at Power Ford. The employees are highly educated and extremely detailed every step of the way! More

by Dy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln Sneed
June 04, 2026

Service was fast and efficient, was able to book appointment same week for a minor issue. More

by Thirteenbubbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Baca, Ricardo Alvarado
Jun 04, 2026 -

Power Ford responded

Thank you for the excellent review and feedback! We’re glad our team was able to get you scheduled quickly and handle your issue fast and efficiently. We appreciate you choosing Power Ford. –Matt

June 03, 2026

Disorganized. They always seem to need the customer to stay on top of things and keep them on track. They are always friendly and seem to do a good job once they g More

by Summer5
Recommend Dealer
Yes
Employees Worked With
Ricardo Alvarado
Jun 03, 2026 -

Power Ford responded

Hi, thank you for taking the time to share this. We hear what you’re saying, and we understand how frustrating it can feel when you have to keep things moving during a service visit. Our goal is to make the process feel organized, clear, and easy from start to finish. We’re glad to know the team has been friendly, that the work has been solid once underway, and that the drop-off service has been helpful. Your feedback gives us a clear opportunity to improve the communication and flow around service visits. Thank you for being a customer and for giving us the chance to keep getting better. –Matt

June 02, 2026

My sevice advisor Orlando has been an awesome advisor in this frustrating situation.He has done everything and then some to solve all problems being thrown at us.Thank you power ford but who i really need t More

by Kenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Calderon
Jun 03, 2026 -

Power Ford responded

Hi Kenneth, thank you for the 5-star review. We’re excited to hear Orlando took such great care of you through a frustrating situation. Your shoutout means a lot, and we love knowing he was patient, helpful, and worked hard to get everything handled like the pro he is. Thank you for choosing Power Ford. It’s our pleasure to serve you. –Matt

June 01, 2026

Service department was able to check my vehicle the next day. They provided me with a clear diagnosis and path forward. Everyone was courteous, helpful, and competent. More

by docmkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Romero, Ruben Carl
Jun 03, 2026 -

Power Ford responded

Hi, thank you for the 5-star review. We’re glad to hear our Service Department was able to check your vehicle quickly and provide a clear diagnosis with a path forward. That kind of clarity and care is exactly what we want every customer to experience. We appreciate your kind words about the team being courteous, helpful, and competent. Thank you for choosing Power Ford. It’s our pleasure to serve you. –Matt

June 01, 2026

Technicians were able to fix my vehicle, it took quite a while, but I always had a reply when I message techs for an update. Thanks for getting back in the road! More

by Saherr78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Jun 03, 2026 -

Power Ford responded

Hi, thank you for the 5-star review. We’re glad to hear our technicians were able to get your vehicle fixed and help get you back on the road. We also appreciate you recognizing the communication along the way. Even when a repair takes longer than expected, keeping you updated matters, and we’re grateful our team was able to stay connected with you throughout the process. Thank you for choosing Power Ford. It’s our pleasure to serve you. –Matt

June 01, 2026

Service Advisor Madison was super and helpful. There was a w hour wait but I was able up get some work done. Waiting room was nice and had drinks and snacks for customers. More

by lynnettemonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison DeAmicis
Jun 03, 2026 -

Power Ford responded

Hi Lynnette, thank you for the 5-star review. We’re so glad to hear Madison was super helpful and took great care of you. We also appreciate your patience during the wait, and we’re happy the waiting room made it a little easier to get some work done while enjoying the drinks and snacks. Thank you for choosing Power Ford. It’s our pleasure to serve you. –Matt

June 01, 2026

I found the service personnel to be well knowledgeable of what service I needed and all work was professionally completed. This came as a pleasant surprise as the Dealership where I had purchased my Ford Edg More

by roblunagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Transmission tech, Darren Francisco
June 01, 2026

The service department is easy to work with and good customer care. Keeps you in touch about your vehicle maintenance. More

by jasontenorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Hooker
Jun 01, 2026 -

Power Ford responded

Hi Jason, thank you for sharing your experience. We’re glad to hear our service team has been easy to work with and that you appreciate the communication throughout your vehicle’s maintenance. Keeping our customers informed and cared for is important to us. We also recognize there’s always room to improve, and your feedback helps us continue striving for excellence. Thank you for choosing Power Ford. It’s our pleasure to serve you. –Matt

May 31, 2026

Excellent service at Power Ford. I brought my F-350 in for routine maintenance and to resolve a few telematics issues. The team took great care of my truck, communicated well, and co More

by bobbiemcmullinjr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Romero, Ricardo Alvarado, Rhea Decastro
Jun 01, 2026 -

Power Ford responded

Hi, Bobbie — thank you for the fantastic review! We’re excited to hear that your F-350 received the care and attention it deserved. It’s great to know our team was able to resolve the telematics concerns, keep you informed throughout the process, and get you back on the road quickly. Thanks again for choosing Power Ford. It’s our pleasure to serve you. –Matt

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