Power Kia

Do not buy a Kia if you have to serviced at Power Kia. The serviced department has really gone downhill. They created a problem with my car and told me I had to pay for it to be towed into their shop even The serviced department has really gone downhill. They created a problem with my car and told me I had to pay for it to be towed into their shop eventhough it was THEIR fault. It has gotten horrible!! I can't wait for my car to reach a 100k so I can get anything else but a Kia. More

I am disgusted by the "service" I received at Power KIA. They offered me 3000$ for my trade in of a car that they would sell for 13K. I have bought and sold over 37 cars in the past 20 years and never had They offered me 3000$ for my trade in of a car that they would sell for 13K. I have bought and sold over 37 cars in the past 20 years and never had such a horrible experience (most of this was private sellers/buyers and not dealerships). I know as a women it may seem as I know nothing about selling or buying a car but I do. I have 2 offers for a truck I'm selling for 3.5K less than I bought if for 10 years ago. Purchased for 31K and selling 27.5K. After offering me 3K, they saw my reaction and in 137 seconds (I timed them) doubled it to 6K. There was no way i would do business with them at that point. After the 6K offer I began to leave and some higher up guy came out to tell me "I don't know the market for used cars". Rather than letting me leave, visibly done with any interaction he continued and then asked if I was "going to talk or be rude". I knew what a 2013 VW Jetta TDI (with one issue I will have fixed for $250) that has under 100K on it is worth both for private and trade-in value before I walked in. They took one look at me and treated me like an idiot. This occurred at 12:45pm today. I have since been to 2 dealerships, and consulted one auto broker I use when I don't have time to make the deal myself. Their starting price was on average 8.8K and I got one up to 9.95K with very little work. I don't know much about cars themselves. You really don't need to especially when buying when you have people around you that do. To me they are just money and transportation. I do, however, know how to sell and buy them, and I have never received this kind of treatment. It was good for my pocket book because I will sell private and make far more. I was just testing the waters to see the deal they could do. They are the worst in the Mid-Valley by far. Also of note. One of the first things I do when I walk into a dealership is count the number of women working at the time I enter. Rarely do I see a dealership that has zero women working there as a dealer. There could have been a women in the back, but the only one I saw was the young women at the desk, looking at her phone so closely I had to get her attention for help (I'm a teacher as my full time job so I'm used to that:) I can imagine with the way I was treated women likely are not welcome or remain employed there long. With that said the actual dealers I worked with were very good. It is their bosses, the back room dealers, that are to blame 100%. I was appalled by their treatment of me, and then called rude when I was clearly trying to leave, and told them I was done speaking with them. It is also VERY rude to blatantly rip a person off. Since I negotiate all the sales and purchases of my family on both sides (all of which live in the Mid-Valley) I look forward to doing business anywhere but but a POWER dealership. I had heard from many in Salem not to go to a POWER dealership. But I want a KIA purchased by Sunday. Go anywhere else! More

I’ve never taken my car into a dealership before and I bought my 2018 kia optima horizon blue. Well the customer service wasn’t the best and when I got my car back after they said it’s been washed it wasn bought my 2018 kia optima horizon blue. Well the customer service wasn’t the best and when I got my car back after they said it’s been washed it wasn’t washed. Then I bring them back and they wash it well it can back with scratches all over it. Well after about a week of constant calling and leaving my info no word back. Just told they are too busy. Well finally I get an appointment to think the issue will be resolved. Didn’t end up that way I got my vehicle with chips in it and they only say i don’t know how it would’ve happened even though I have before pictures of what it looked like and still nothing. Not please with this dealership at all. More

Ulises was very friendly and had useful information about the vehicle we were in search of. He pulled up in it and immediately went for a drive while he told us all about it. This gentleman helped us in both the vehicle we were in search of. He pulled up in it and immediately went for a drive while he told us all about it. This gentleman helped us in both Spanish and English which is a big plus. Thanks! More

We drove over from the coast at 6:30pm with a Truck and needed a car that we could be comfortable with. The folks at the dealership got us a great car and a good price for our trade in and we were very hap needed a car that we could be comfortable with. The folks at the dealership got us a great car and a good price for our trade in and we were very happy. Mike went out of his way and was very informative. Keep up the quality service. I will certainly recommend you to anyone who wants to have a good buying experience. Thank you Mike! Patty and Wesley More

Pablo sold the car I was working with him on gave no real other options other options More

Was in contact with Devin about a car and he sounded great though text until I made the 45 minute drive to look at the car. When I arrived he acted like he was with another customer which was a lie, but great though text until I made the 45 minute drive to look at the car. When I arrived he acted like he was with another customer which was a lie, but thankful he did pass me off because the guy he put us with was actually honest and let me know that the car they were trying to sell wasn’t safe and needed endless amounts of work done to it! If they are willing to sell junk cars that need work but aren’t willing to list that in the ad, then in my eyes they are not the dealership you want to spend your hard earned money with! Thanks Devin for being every bit of what a car sells man is known for. More

I worked with Ulises, he was knowledgeable and super helpful. I was very indecisive and he was very patient. Would highly recommend their entire team! helpful. I was very indecisive and he was very patient. Would highly recommend their entire team! More

A great dealership to work with. Service shop is amazing. I bought my car from Andrew. He is always there for me when I have questions I have never had a better salesperson to work with. . I would amazing. I bought my car from Andrew. He is always there for me when I have questions I have never had a better salesperson to work with. . I would totally recommend working with him or Power Kia dealership. They are an awesome team! More

They did me WRONG what they did to my car sabotage my vehicles the wiring was all not plugged in or wirer switch 2 or 3 wires in one macanic had it for 2weeks and still has taking pictures and seeing w vehicles the wiring was all not plugged in or wirer switch 2 or 3 wires in one macanic had it for 2weeks and still has taking pictures and seeing what they did nobody but a Kia service guy no how to do with the Wiring the way it is on my car I took it for recalls ABOUT 4 when my car was ready I was walking to it I had such a gut feeling I new something was WRONG but didn't pay attention that much but sence I left going doing my life All a suden this stop working then that I didn't even think that little by little something would stop working couldn't afford taking my car to get looked at they knew what they were doing I have a mechanic look at it it's all messed up wirer is connected where it should it be connected three wires connecting in one and some wires are not even connect it I have proof now two weeks I had a macànic worked on it took pictures told me that what they did this and I got proof now my car is 2 weeks in the shop what they did to my car cuz I went to do my recalls and they sabotized my car that's the only place I went to I got proof and still getting proof and had a friend that worked there quit cause she new that I hope you understand what iam saying have bleeding in brain so it's hard for me to dicribe the problem to you right but I am not GOING to stop this your kia macanic did this and I have proof and please do something about your macanic I no in my heart he's doing it to other people thank you see you you will More