Power Kia

My husband and I are on a tight budget. He is the only one working and I stay at home full time with our 1 year old. The employees were very kind and empathetic to our situation. We weren't able to obta one working and I stay at home full time with our 1 year old. The employees were very kind and empathetic to our situation. We weren't able to obtain a brand new Kia Soul which we had hoped for, but we were approved for a substantial amount that landed us in an amazing car. They worked within our price range and we drove away happy and satisfied with our purchase and our experience More

Customer service was fantastic! Jim Really went out on a limb for me and satisfied all my needs! Awesome service! I Definately will be back and referring all my friends and family here if they need a car! limb for me and satisfied all my needs! Awesome service! I Definately will be back and referring all my friends and family here if they need a car! More

Quick and easy transacton! Great customer service! Friendly sales staff with great product knowledge. Explained All aspects of interior control panel and stereo system,. We refer friends and family Friendly sales staff with great product knowledge. Explained All aspects of interior control panel and stereo system,. We refer friends and family to power kia for sure! More

From the moment I contacted the Internet sales department I received friendly and amazing service! Lisa Nunnelle was great! I will recommend Power Kia to all of my friends! I recieved the exact car I wanted I received friendly and amazing service! Lisa Nunnelle was great! I will recommend Power Kia to all of my friends! I recieved the exact car I wanted at a fair price and recieved great service throughout the entire process! More

This dealer helped me get out of a bad situation I had been having with another recent purchase from December 2011. I had a bad feeling about car dealers and salesman Bob changed my mind by his kind spiri been having with another recent purchase from December 2011. I had a bad feeling about car dealers and salesman Bob changed my mind by his kind spirit and honest opinions. He did not pressure us in anyway. We felt relief when he and his manager Larry Tracey worked out a deal for us. I will recommend Salem Power KIA to all my clients and friends. More

We loved working with Luke. He was extremely helpful without being pushy. He answered all of our questions and got us into just what we were looking for at a very affordable price. The process took ve without being pushy. He answered all of our questions and got us into just what we were looking for at a very affordable price. The process took very little time without any haggeling. More

Bob was very friendly,referred to us through family members. He went out of his way to find us a car that was within our price range. He worked with us to make sure our payments were within our limit, members. He went out of his way to find us a car that was within our price range. He worked with us to make sure our payments were within our limit, very appreciative that he LISTENED to us and didn't push something we couldn't afford. Love our new car!Thank you BOB! More

I went in on Sat 3/10 to buy a new Kia Soul. There was one on the lot in the color I wanted. Took it for a test drive and liked it. The sales person was very pushy. I felt very pressured during the whol one on the lot in the color I wanted. Took it for a test drive and liked it. The sales person was very pushy. I felt very pressured during the whole process. At initial contact I explained I was LOOKING to buy a new car and only wanted to get some numbers to compare and work with. During the test drive the salesman kept asking what it would take for me to drive off with the car "today". I explained that even if he gave me the car free I was not interested in buying today only looking to get numbers to compare. He commented that if he let me leave today without a committment he might not see me again. When we got back to the dealership and sat back down at his desk he pulled out the sale and financing paperwork and started going thru it with me. About half way thru I realized what he was doing and told him I was NOT going to buy today, I only wanted to get some numbers to work with. He finally went to the sales manager and got the numbers I wanted, price of new car, estimated allowance for my trade, finance interest, etc. On Tues 3/13 I went back in to the dealership and told salesman we were ready to buy and could get the paperwork going. I explained to him that I wanted to have all the paperwork done today and my wife and I would be in the next day, Wed 3/14 to sign and pick up the new car. He and I spent an hour or so completing required information and getting the deal done. Once again he started pressuring me to "sign and take the car home today". I explained again I only wanted the paperwork done and ready to sign the next day as I needed to take my trade home and clean out all personal property. He insisted on "doing the delivery today" because he would be off tomorrow. My thought was 'enough already, you got the sale, someone else can deliver tomorrow'. Then, the next day my wife and I went in around 10:30 after a Dr. appointment to sign and get new car. No paperwork was complete! The F&I guy had to assemble the "deal" and get things ready before we were called in to his office to sign all required documents. Another hour of waiting. Unfortunately, this has been a fairly typical experience of past car buying episodes. Fortunately I have to deal with car salespersons only about every 5 or 6 years! More

nice customer service. friendly sales people. I did not like starting with one sales person and ending with another. It was a little frustrating finding a lender with reasonable terms. I am satisified wi like starting with one sales person and ending with another. It was a little frustrating finding a lender with reasonable terms. I am satisified with my purchase, however my mechanic found a repair needed at $535 the week after I purchased. I will look to Kia Salem again when I buy another car because the sales people were easy to work with. More

My experience at Power Kia was absolutely fantastic! This was the first time I ever bought a used car from a dealer and the staff was incredible. Any question my wife or I had, they answered completely This was the first time I ever bought a used car from a dealer and the staff was incredible. Any question my wife or I had, they answered completely. Our salesman, Michael Verton, is a no-pressure, no games kind of guy. We knew what we wanted and Mike delivered 100%! The finance guy, Lars, found us a great financing deal...and then found us an even better one. I am definitely looking forward to buying my next car from these fine folks! More