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Power Kia
Salem, OR
268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 268 reviews
March 01, 2016
great great great Did not care i was in a wheelchair treated me like i was a human. Helped me get into a new van in less than 3 hours Did not care i was in a wheelchair treated me like i was a human. Helped me get into a new van in less than 3 hours More
by dqmom
Employees Worked With
michael. and. frank
January 16, 2016
81 year old widow stranded on side of road for hours Mom purchased a new Kia Optima in September 2015. She thought she would take her first solo road trip since Dad passed away. En route to Lincoln cit Mom purchased a new Kia Optima in September 2015. She thought she would take her first solo road trip since Dad passed away. En route to Lincoln city, she got a flat tire. She had roadside assistance so we thought she would be ok. The roadside assistance guy shows up and says that she does NOT have a spare tire. Guess Kia no longer includes spare tires. Dealer never mentioned this to 82 year old lady driving by herself. She now is trying to get her car towed some where. Out on the highway for over 2 hours. Don't think she is going to recommend Kia to anyone. Had we known, we would have purchased a spare tire or at least negotiated that as part of the sale. UPDATE: only fair to mention that Kia dealership did loan her a car to get home. She broke down at 1 pm and finally got back to dealership after 630 with service closed. So they gave her a loaner car and then charged her over $300 to get her a new tire and a spare donut tire. She says she no trust Kia ever again. More
by peat
Employees Worked With
Don't remember his name
January 10, 2016
Salem Power Kia exceeded our needs! My husband and I bought our first brand new car mainly because Wayne Ronke was anything but the typical car salesman. He was personable and friendly My husband and I bought our first brand new car mainly because Wayne Ronke was anything but the typical car salesman. He was personable and friendly and we felt like he was being straight up with us from the moment we met. His laid back approach set us completely at ease and even though we didn't intend to buy a car, he helped us understand how affordable it could be. He didn't pretend to know everything about the business and when we asked a question he did his best to find the answer. We were so impressed with him and his genuine care of us and our needs. We recommend Wayne to find you the transportation that will fit your family and tastes!! Ali and Rick Wadsworth More
by Ali
Employees Worked With
Wayne Ronke
September 24, 2015
Jeremy hooked me up huge I got a great car at a fraction of the original asking price. Jeremy hooked me up huge. Thanks Jeremy and the power kia team! I got a great car at a fraction of the original asking price. Jeremy hooked me up huge. Thanks Jeremy and the power kia team! More
by kierian
Employees Worked With
jeremy
September 23, 2015
buying a truck The dealership said my credit union was not part of their cudle system? I called several other dealerships the next day and my credit union was in the The dealership said my credit union was not part of their cudle system? I called several other dealerships the next day and my credit union was in their system. Power Kia tried to sell me the car threw their finance department with a interest three times what my credit union approved me for? I went and bought a vehicle somewhere else the next day. The sale person was good, the finance department was terrible. I bought two other vehicles in the past at Power Mazda, that experience was great. More
by Tim
Employees Worked With
Ira Cohen
September 15, 2015
Jeremy is handling business Bought a great car for a fraction of what the original asking price was, I think Jeremy is taking care of his customers. Very friendly, professional g Bought a great car for a fraction of what the original asking price was, I think Jeremy is taking care of his customers. Very friendly, professional guy. By far best car salesman I've ever worked with. Thanks to the Kia team, especially Jeremy. More
by 1234qwer
Employees Worked With
Jeremy
August 29, 2015
Best experience ever !! I want to first off start by saying this was by far the best experience I have ever had this is what car buying should be. With that said we have boug I want to first off start by saying this was by far the best experience I have ever had this is what car buying should be. With that said we have bought 2 cars prior from power Kia and the only thing I could ever say about the experience was at least I got a car, the service was always a nightmare situation. However this last time really was amazing. Rebecca and Jim and David were everything that Power should have been for years !!! had just come from another dealership in Salem after wasting 2 hours with them I was in a horrible mood, went to power only because well I could probably get a car was my attitude. Was met by Rebecca explained what happened at the other dealership and our situation she started by pre approving us so we didn't get our hopes up about vehicles, so she brings a car to show us a beautiful blue 2016 Kia Sorento we thought we could never have anything like that between her and Jim and David in a short hour and a half we had a reasonable car payment brand new car a full warranty and amazing interest rate and I walked out of Power still talking about how amazing that whole process was. To this day I still think about that day and go god I wish I would have went in sooner that experience was amazing. Jim and Rebecca and David are amazing. We had the kids with us and they were losing patience Jim even gave us a 5 dollar bill for the vending machine to get snacks for the kids you guys are amazing the new building has made a truly new power Kia More
by Amazingdaddyof2
Employees Worked With
Rebecca, Jim Roden, David Becken
August 17, 2015
I did not regret buying my new car at this company The respect and the kindness that they show there coustemers.I also like the explanation given to me regarding my loan and my new car The respect and the kindness that they show there coustemers.I also like the explanation given to me regarding my loan and my new car More
by mateo987
Employees Worked With
Rafael Hernadez
July 09, 2015
Personal and Friendly A great salesman in Mr. Herman Scales! My wife and I are enjoying our Cruiser. Power Kia and Mr. Scales, What a team! Thanks again! A great salesman in Mr. Herman Scales! My wife and I are enjoying our Cruiser. Power Kia and Mr. Scales, What a team! Thanks again! More
by cruisercouple
Employees Worked With
Herman Scales
July 07, 2015
Rafael was a deal saver! Rafael was able to take a bad situation and turn it around into a positive one. We had been on the lot for over 20 minutes and were not approached for Rafael was able to take a bad situation and turn it around into a positive one. We had been on the lot for over 20 minutes and were not approached for assistance. We were entering the showroom as Rafael came out the door and asked us if we needed help. He had just finished with someone else, while others were just sitting in the showroom at the desk. My husband was already irritated and Rafael was able to defuse the situation and got us into a 2015 blue Kia Soul while trading in our 2013! Rafael's leaders need to know that he is a true asset with his customer service skills and ability to work with difficult customers. More
by Sandra
Employees Worked With
Dwayne Shaver Jr., Rafael Hernadez
