Power Kia

Outstanding Service Herman was our salesman and boy did we hand him an earful. In the end he listened to us about our previous auto deal and took in every work. He work Herman was our salesman and boy did we hand him an earful. In the end he listened to us about our previous auto deal and took in every work. He worked hard to make sure our experience was not only good and satisfying but outstanding. He attention to detail, he negotiations, his calm, and sense of humor made this experience for us the best out deal I have made in the last 40 years. The support staff, Dave in accounting and finance, management....made all the details of the transaction possible in a painless and stress free way. Thank you Power Kia, for a memorable and pleasant experience. Larry and Pam Veelle More

"EXCEEDS EXPECTATIONS" My wife Tina and I went to Power Kia of Salem looking for a Kia Optima. We were greeted by Michael Verton one of the sales professionals. Michael was My wife Tina and I went to Power Kia of Salem looking for a Kia Optima. We were greeted by Michael Verton one of the sales professionals. Michael was very friendly, didn't pressure us to buy and was a wealth of knowledge about Kia's cars. There were many new models to choose from, however a pre-owned car was what we needed to find as we had a budget to stick to and wanted to pay cash. Michael showed us a 2013 Kia Optima EX they had just taken in on trade that was parked by the service department for detailing. The Optima drove great and the price was in our budget. Perfect fit! Michael and David (the finance office guy) gave awesome service! I will definitely be looking to Power Kia of Salem for my next vehicle purchase!!! Thanks, Randy L More

Best Car Buying Experince Ever I have purchased 12 vehicles, 6 new and 6 used, in my "car buying career". I have bought cars at dealerships in Beaverton, Portland, and Salem. My S I have purchased 12 vehicles, 6 new and 6 used, in my "car buying career". I have bought cars at dealerships in Beaverton, Portland, and Salem. My Son and I just purchased a certified-used Kia Forte Koup at Power Kia in Salem, OR today, and it was the best car-buying experience I have ever had. There was a variety of great quality, competitively-priced used cars on the lot (Market at I5 in Salem). Nice facility and friendly, helpful staff. The whole process was hassle-free. We told Dwayne Shaver our financial guidelines and he quickly identified the the perfect car available. They worked up the paperwork while my Son and I grabbed a quick lunch at the Newport Seafood Grill (just a minute away). I was impressed by one Sales Consultant (Jim Roden) who, though not involved in our purchase, took the time to congratulate my Son on his purchase and shared some words of wisdom regarding how to improve his credit rating. David Becken, the Finance Manager, completed the signing process with us in a very efficient and orderly manner. He quickly explained each document and made the process simple for us. Overall, we are very pleased with the financing they were able to arrange for us. I highly recommend this dealership, and hope you give them a try and experience the "Best Car Buying Experience Ever!" Jim - Keizer More

Easy and friendly Ask for Jim Roden. Honest, friendly, great people skills and aims to please. Good coffee, too. Nice to my parents and listened. Thanks Jim.* Deb Reed Ask for Jim Roden. Honest, friendly, great people skills and aims to please. Good coffee, too. Nice to my parents and listened. Thanks Jim.* Deb Reed More

Great Experience Hands down the easiest and least stressful car buying experience we have ever had. We got exactly what we were looking for. Miguel Lara was great to w Hands down the easiest and least stressful car buying experience we have ever had. We got exactly what we were looking for. Miguel Lara was great to work with! Thank you! More

Great from start to finish We knew what we wanted, chatted online with a real person, then met that same person at the dealership to complete the process. Thanks Dwayne! We knew what we wanted, chatted online with a real person, then met that same person at the dealership to complete the process. Thanks Dwayne! More

Not treated well My husband went to Power Kia to trade in his truck. The first truck he test drove dies on him, the second one he wanted wouldn't start. The third one My husband went to Power Kia to trade in his truck. The first truck he test drove dies on him, the second one he wanted wouldn't start. The third one he liked and asked to make a deal. He told them he only wanted to go through his own credit union and no deal if they couldn't. They said they could make it happen and he left with the new (used) truck. Two days later the new truck started to to have transmission problems, so he called them and they said to bring it in. My husband had to leave town on a trip so I took it in, and they gave me a loaner car (note that his car also had mechanical issues...) Two days later my husband called me to say that Power had called to say the financing had not gone through. I took the loaner car back and they pulled up the old (05 Dodge) truck. It then died as it sat there. I was shocked as it had never done this. It had a few other things that needed work, but had never done this. They said they would have someone come over and jump start it. When an older guy came out to ask what was wrong and I told him the story. When I said it hadn't ever done this, he got defensive and then told me it took them a half an hour to get it to started before I got there. He then said I shouldn't try to jump it and drive it home because it wasn't safe. (So they were fine with me doing that before it died??? and had to ask what was wrong first, THEN told me they had problems starting it???) I understand how a part can fail at any moment but I felt a little jerked around and they were not honest from the beginning. When I went in to ask for a ride home, the I asked the guy why he didn't tell me the truth to start with and played dumb when he came out to see me - he said he just didn't know, and said we will do whatever you want with it... what??? They gave me a ride home, and I called a tow truck for the Dodge. I then called (Larry) to tell him they were on their way and asked if there had been any personal belongings left in the other truck. He said they would keep that truck locked up tight and that my husband had to sign something when he got back, and could pick them up then, When my husband got home, he had letter from 4 different banks where they had tried to get credit. FOUR... (not their fault that he didn't qualify, but he had asked to only check with his bank) When my husband went to get his things, there wasn't anything to sign, and all of the stuff has been thrown in a box - wet. CD's and other personal belongings were at the bottom, and on top were items from the bed of the truck. More

perfect! Rafael he was great salesman! Not pushy I got the car I wanted and did not feel rushed at all. In and out. Very helpful. Thank you! Rafael he was great salesman! Not pushy I got the car I wanted and did not feel rushed at all. In and out. Very helpful. Thank you! More

Amazing customer service I purchased a Honda CRV off of Mike and he was extremely nice and got me in a good car! Power Kia has a very nice service department too. My Kia Sorre I purchased a Honda CRV off of Mike and he was extremely nice and got me in a good car! Power Kia has a very nice service department too. My Kia Sorrento died and they got me the diagnosis fast, and we're very honest about my options. More

Gathering informtion When Herman found out we were not ready to purchase, but were gathering information, he was helpful, friendly, knowledgeable and didn't try to push us When Herman found out we were not ready to purchase, but were gathering information, he was helpful, friendly, knowledgeable and didn't try to push us out the door. That's rare in a 'car salesman'. Thank you, Herman! More