Precision Acura of Princeton

Although I ended up deciding not to get an Acura, I really appreciated the way this dealership conducts business. They gave me a good price without a lot of gamesmanship and wasting time. This is in really appreciated the way this dealership conducts business. They gave me a good price without a lot of gamesmanship and wasting time. This is in contrast to the reputations of the Acura dealers in my area (Monmouth County). I would recommend this dealership without reservation as it was worth the trip. More

Bought a used 2007 TL with Navi from this dealership back in May 2009. Had previously bought a new 2001 CL and had a great experience then as well. We were able to look at the used inventory with no pressure in May 2009. Had previously bought a new 2001 CL and had a great experience then as well. We were able to look at the used inventory with no pressure tactics used as all. If we had a question they were answered courteously and effectively. We were able to est drive multiple vehicles and negotiated a fair price for the vehicle we chose as well as our trade in. All in all it was a great transaction. I have used this dealership for service in the past when my work location was nearby and they did an excellent job there as well. More

My expereince was great. This is the 2nd TSX that I purchased from this dealership. Everyone was so pleasant to work with. Everything was explained to me clearly and I felt confident when I was signi purchased from this dealership. Everyone was so pleasant to work with. Everything was explained to me clearly and I felt confident when I was signing all the paperwork. I would recommend this dealership to others with the highest recommendation. More

I thought Tim had the right touch; he was friendly and informed but not too pushy. He did everything to make me comfortable. The whole team worked behind Tim in a supportive manner because it did take a informed but not too pushy. He did everything to make me comfortable. The whole team worked behind Tim in a supportive manner because it did take almost all the staff to get the sale done before closing. He was early picking me up to give me a ride to the dealership, which I appreciated. He was simultaneously professional and relaxed. I was impressed with the whole dealership. More

Eric was prompt, efficient, and he respected the fact that we were under time constraints. He was very good. He explained everything about the car in detail. He respected our time spent looking at the that we were under time constraints. He was very good. He explained everything about the car in detail. He respected our time spent looking at the car. It was a perfectly smooth transaction, and it was because of his salemanship we decided on the Acura in about a half hour. We had spent months gong to different dealerships test driving and reviewing different vehicles. We had not intended to purchase a car that day. We were short on time. It says a lot that he was somehow able to close the deal when others were not. Says a lot about the car and the saleman. Great job. More

THIS BUYING EXPERIANCE HAS BEEN THE MOST HASSLE FREE AND LEAST STRESSFUL OF ANY CAR PURCHASE I ENDURED. ERIC WAS THE MOST KNOWLEDGEABLE AND ACCOMMADING SALES ASSOCIATE I EVER ENCOUNTERED. HE IN A QUIET EFFI LEAST STRESSFUL OF ANY CAR PURCHASE I ENDURED. ERIC WAS THE MOST KNOWLEDGEABLE AND ACCOMMADING SALES ASSOCIATE I EVER ENCOUNTERED. HE IN A QUIET EFFICIENT MANOR ACCOMPLISHED SATISFYING ALL MY NEEDS. More

A very professional and friendly crew. Love the ambiance and the sales staff are the most friendliest people. Price negotiation was a breeze. I was amazed by their reception and the elaborate explanation of and the sales staff are the most friendliest people. Price negotiation was a breeze. I was amazed by their reception and the elaborate explanation of the complete car functionality at the end. More

We have been loyal Saab owners for years and decided it was time to change with the possibility of the brand going away. After much research we decided to try Acura. Specifically a 2003 Acura TL. The 2003 was time to change with the possibility of the brand going away. After much research we decided to try Acura. Specifically a 2003 Acura TL. The 2003 had more headroom than the next generation TL in the back seat for our 6 foot son. We traveled over an hour to Precision Acura to look at one with only 53K miles, very low for a 2003. The car was in nice condition but over priced according to KBB and NADA. We were told that the car had been well checked over,in perfect condition and received a 150 point check. We paid the higher price thinking the dealer would stand behind what they were selling. We were wrong. Just over 2 months and 2K miles later we started to experience transmission problems. I contacted their service department and was told to bring it in to the closest Acura dealership to my home which is Piazza of West Chester. They told us it needed a new transmission at a cost of $4800. They were able to talk to Acura and have the price reduced to $1900. After further examining the car they also found a broken motor mount and a blown rear strut. Apparently not items in the 150 Point check done at Precision Acura. Total cost to us over $3000 for a car Precision Acura already overcharged us for. I coincidentily received a email from our sales person Otto Crombet the same day we received this bad news, asking how much we enjoyed our experience with Precision Acura and asking if there was anything he could do to have made it any better. I explained what happened and we never got a response back. Through research on the internet we have learned that this transmission is a known issue for Acura. I received a call from Alex Hilgetag the Used Car manager telling us there was nothing he would do for us and accused Piazza Acura of West Chester of trying to get more work out of us. The car was clearly never properly checked out by Precision Acura's service department. I will never do buisness with Precision Acura again and be sure to tell all of our disappointing experience. More

The Precision Acura of Princeton sales team business model is designed to eliminate much of the hassle traditionally associated with car sales and Jim lived up to his promise which was to deliver a simp model is designed to eliminate much of the hassle traditionally associated with car sales and Jim lived up to his promise which was to deliver a simple, honest, and hassle free vehicle purchase... It was the best car shopping experience I've ever had! More

been at this dealer all my life. now have 3 acura's (MDX, TL, and now a TSX). Looking to get another addition in the near future. this dealer is easily the best dealer in the state. The prices that (MDX, TL, and now a TSX). Looking to get another addition in the near future. this dealer is easily the best dealer in the state. The prices that they offer is better than anyone else and the experience in their ability to make the buying process simple is great. More