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Precision Acura of Princeton

Lawrenceville, NJ

4.8
1,838 Reviews
"Exceeding Our Clients' Expectations For Life!" Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2024, for the 25th time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance. "I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand." Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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3001 US Highway 1

Lawrenceville, NJ

08648

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Showing 1,838 reviews

December 13, 2008

I would like to say that my first experience at Precision Acura was very pleasant. Thank you for being patient with me and helping me get into the Acura I love. I am looking forward to dealing with Acura i More

by ciara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Combas
September 29, 2008

Let me elicit the experience I had at Precision Acura of Princeton.To begin, It was a pleasure to work with such knowledgable and proficient people.When I shop for a car I need to know the experience will b More

by porlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
March 07, 2008

They don't follow the spirit of online quotes. I requested a quote and all they told me was to call them. I then Eamiled them other offers received from other dealers and they challenged them. They More

by art1jo2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michel Thomas
Oct 06, 2008 -

Precision Acura of Princeton responded

My name is Kevin O'Hara and I'm one of the new Internet Sales Manager's for Precision Acura. I have recently come across your rating of my dealership and would like to speak with you regarding it. If you have issues with salespeople you can always adress the issue with the General Mgr or an owner. In our case the GM is the owner. Would I be able to speak with you concerning this report. I understand it's almost over a year old but I myself am trying to clear issues up that can be resolved with this site and others. Posted 3/21/08 They don't follow the spirit of online quotes. I requested a quote and all they told me was to call them. I then Eamiled them other offers received from other dealers and they challenged them. They questioned my integrity. I never received a quote from them and ended up purchasing my MDX at another dealer 30 miles away when Precision is in my backyard. Worse dealer I ever dealt with and I purchase a car every 3 years Please let me know how you would like to proceed from here. My Normal Schedule is as Follows: Mon: 9 - 5 Tue: 12 - 8 Wed: 9 - 8 Thu: OFF Fri: 9 - 8 Sat: 9 - 6 I look forward to hearing from you soon! Sincerely, Kevin O'Hara Internet Sales Manager Precision Acura 3001 Route 1 Lawrenceville, NJ 08648 Best #: (609) 895 - 0600 x335 Best Email: kohara@precisionacura.com

February 06, 2008

to sum it up the used car manager is a liar,the used cars are all painted up and dented up.He lied to my face stating the car I was looking at was a nice car,a rare car,and went through the shop and, needed More

by brisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the used car manager
January 16, 2008

The guy Mike was awesome. Im a college student and my budget isnt that huge. He was really upfront about everything and he let me know my options and he was great at telling me everything I needed to kno More

by onimonaku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
December 18, 2007

I'm on my 4th Acura.... so, I clearly like the product. I'm on my 4th Acura.... so, I clearly like the product. I had a BIG problem with the fast talking jerk who sold me my first car (now a salesmager.... More

by NewCarBliss
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't want to
Oct 06, 2008 -

Precision Acura of Princeton responded

My name is Kevin O'Hara and I'm one of the new Internet Sales Manager's for Precision Acura. I have recently come across your rating of my dealership and would like to speak with you regarding it. If you have issues with salespeople you can always adress the issue with the General Mgr or an owner. In our case the GM is the owner. Would I be able to speak with you concerning this report. I understand it's been awhile but I myself am trying to clear issues up that can be resolved with this site and others. I'm on my 4th Acura.... so, I clearly like the product. I had a BIG problem with the fast talking jerk who sold me my first car (now a salesmager.... that kind of say it all). Although their location is far more convenient than others, after passing on a vehicle their because it simply was not in my budget (saleman led me to believe that he could work something out for a loyal customer, a "friend," someone who is "like family") - but, unfortunately I couldn't swing it this time. Then, my partner went to E. Brunswick (Open Road) without me knowing - and surprised me by telling me that he reported the deal that I passed on and they offered a deal that cost more than $3500 less..... When buying/leasing a $46K car, you don't quibble over a couple of hundred dollars, but over $3500 is real money to me.... particularly when it is the profit that your "friends" are making on you.... not that they don't deserve a profit.... just shut up and don't cheat me. Recap: -I had a terrible problem with my first experience and refused to get another vehicle from that dealership if that salesman was grandfathered into a commission -my sister has a friend who felt that they were racist... so went to PA to purchse their Acura -My boss drives an MDX and their service department treated his sweet wife so poorly that he, too, will never step foot in their dealership again (he lives/works in Princeton)and goes to Open Road (E. Bruswick) -and with me, they were going

February 17, 2007

The deal was good but the piss poor attitude of the egotistical jerk salesperson was so bad that I actually left and purchased from Davis Acura in Langhorne Pa. I will NEVER EVERY buy a car from this More

by MikeJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Segal
Sep 29, 2008 -

Precision Acura of Princeton responded

Hi Michael, My name is Kevin O'Hara and I'm one of the new Internet Sales Manager's for Precision Acura. I have recently come across your rating of my dealership and would like to speak with you regarding it. According to our records you picked up the 2007 Acura TL on 02/15/07. If you purchased here why would you state this on the web about the dealer. I see you had an issue with the salesperson Steve Segal. If you have issues with salespeople you can always adress the issue with the General Mgr or an owner. In our case the GM is the owner. Would I be able to speak with you concerning this report. I understand it's over a year old but I myself am trying to clear issues up that can be resolved with this site and others. posted 02/17/07 The deal was good but the piss poor attitude of the egotistical jerk salesperson was so bad that I actually left and purchased from Davis Acura in Langhorne Pa. I will NEVER EVERY buy a car from this place or EVER get "service" from them. May the owner some day realize that his sales people are losing him money! Please let me know how you would like to proceed from here. My Normal Schedule is as Follows: Mon: 9 - 5 Tue: 12 - 8 Wed: 9 - 8 Thu: OFF Fri: 9 - 8 Sat: 9 - 6 I look forward to hearing from you soon! Sincerely, Kevin O'Hara Internet Sales Manager Precision Acura 3001 Route 1 Lawrenceville, NJ 08648 Best #: (609) 895 - 0600 x335 Best Email: kohara@precisionacura.com

February 27, 2006

Smiling scumbags in the service department. A serious disconnect between the idea of costumers and service. Known issues with the MDX were never admitted without arm bending and repeated trips. Sound More

by mmddxxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 06, 2008 -

Precision Acura of Princeton responded

My name is Kevin O'Hara and I'm one of the new Internet Sales Manager's for Precision Acura. I have recently come across your rating of my dealership and would like to speak with you regarding it. Would I be able to speak with you concerning this report? I understand it was a long time ago, but I myself am trying to clear issues up that can be resolved with this site and others. Please contact me directly at (609) 895-0600 x335 sincerely, Kevin O'Hara Internet Sales Manager

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