Precision Chrysler Jeep Dodge Ram

Anna Piedel was exceptional and went out of her way to make the transition as smooth as possible.! So friendly and helpiful . I have a Jeep dealer closer to my house but went here after meeting with the s make the transition as smooth as possible.! So friendly and helpiful . I have a Jeep dealer closer to my house but went here after meeting with the staff ! More

Excellent person john I visited mumtipme dealer he was the only one who really tAke the time to help me and I really apreciate it the only one who really tAke the time to help me and I really apreciate it More

My salesperson was TimCould not have been anynicer. My salesperson was Tim Could not have been any nicer. Deal went through smoothly and without any problems. A pleasure to due business here. A+ My salesperson was Tim Could not have been any nicer. Deal went through smoothly and without any problems. A pleasure to due business here. A+ More

Absolutely the worst experience of my life. I purchased a truck 2 weeks ago. It was certified pre owned and it has been back 2 times already for various issue. Service department is horrible and Brian t a truck 2 weeks ago. It was certified pre owned and it has been back 2 times already for various issue. Service department is horrible and Brian the service manager is rude and nasty. He doesn’t get back to you when called and has no problem just keeping your vehicle as long as he pleases without even speaking with you about it. The finance department lied to me about a few thing. The biggest thing they lied about was my due date on my first payment. Had I not checked with the finance company I would have missed it. The salesman also try and hide a lot from you as well. Told me I was sold a certified preowned and that it went over a multiple point inspection. Within the first 2 weeks I have had a leaking tire from a poorly installed plug, a chip windshield that they told me was already filled and I’m stuck changing the windshield, and they can’t seem to fix my headlights (they even removed the LED bulbs that they sold me the truck with). In the end even had the gaul to try and tell me that the changing of the headlights cost them $300 like it was something I was getting for free. They couldn’t get the installed headlights to seal changing them wasn’t doing me a favor when I buy a extended warranty. Biggest recommendation is go somewhere else. There is only 1 stand up person I met in this whole place and he doesn’t run the whole place. Run to anywhere else but here. Better off on the bus then buying from them. More

Buying our Jeep here was easily the best experience we’ve had buying a car. Our salesman Tim Kochar is a wonderful guy who knew all the necessary details about finding us what we were looking for in the pri had buying a car. Our salesman Tim Kochar is a wonderful guy who knew all the necessary details about finding us what we were looking for in the price range we needed, and was very patient and helpful in the process. Things were clear and easy the whole way through and we never felt pressured or confused. MaryJane, who initially contacted us after a web search was also a pleasure to deal with and made a great first impression for the dealership. More

Having just relocated to this area, this was my first experience with this dealership. The service advisor Brian could not have been any more professional. No surprises, just did exactly as he said he experience with this dealership. The service advisor Brian could not have been any more professional. No surprises, just did exactly as he said he would. Called and followed-up as he said, and the estimated repair was very close. I know that we should expect this, but we rarely receive this. Will definitely get my next vehicle or used Ram from this group. More

In general, getting a new or used car/truck is fun and exciting. However, the process at the dealership isn’t. There’s the negotiation, wondering did you get the best deal even after you drove it off th exciting. However, the process at the dealership isn’t. There’s the negotiation, wondering did you get the best deal even after you drove it off the lot and once you make the deal the process is long and exhausting. Well, my 3 experiences in leasing and buying our cars/trucks at Precision Chrysler Jeep Dodge Ram over the last few years was just simply fun and exciting without any of the other anxieties that come with pulling the trigger on your purchase. The reason for this easy and great experience? Joe Loonam the manager. Honestly, I go to precision only just because of Joe. Whatever Joe is selling I’m buying. He’s simply the most up front and honest car dealership person I know so I never have any doubts that I didn’t get the best deal and he has the paperwork process running like the well-oiled machines he’s selling. His staff is super too! We recently had a great experience with JB over there as well as Tom DeRoberto. I can’t vouch for Joe and his staff enough. Thanks Precision!! More

The service Department is the worst. I bought a brand new loaded Jeep Moab. Second Jeep from them. They refuse to repair the car, all they do is document and give lip service. Stay away and don’t go there fo loaded Jeep Moab. Second Jeep from them. They refuse to repair the car, all they do is document and give lip service. Stay away and don’t go there for anything. More

stay away I had the worst experience with the service department. I dropped off my car for recalls. When I went to pick it up (after hours) the car was waiting I had the worst experience with the service department. I dropped off my car for recalls. When I went to pick it up (after hours) the car was waiting for me in parking lot. They did the recalls but at the same time left a broken car for me to pick up. They claimed it was a "bogus" light but nobody checked it before they had the car ready for the pickup. Nobody answers the phone, they just have a voicemail and dont call you back. I had to leave the car and follow up numerous time as they did not bother to call me about the "bogus light". Finally they fixed the light and left a car for me to pickup. I asked them TWICE to leave car keys inside the car as I was picking it up after hours. I go to pickup car and the car keys are not in car!!!! Once again, numerous phone calls, voicemails and finally they admit they did not put the keys inside. Not even a sorry, apology for the inconvenience... I asked to have the keys mailed to me. Its now 3 weeks into simple recall service and I still dont have my keys back. I keep on calling and they keep on saying they are mailing it. Also now navigation does not work (after the recall job they did??)and I need to have a spare key to drop off car for service at different dealer. My hands are tied as they are trying to avoid me about the key situation. They deserve 0 stars due to lack of communication skills, poor service, and shady attitude. More

Went a few weeks ago to look at cars and put down a refundable deposit. Salesman was wonderful, but I couldn't get to a number I wanted. Went elsewhere. Asked for my refund back in store, manager/ow refundable deposit. Salesman was wonderful, but I couldn't get to a number I wanted. Went elsewhere. Asked for my refund back in store, manager/owner that sits behind the desk (white male, glasses, orange hair) calls me over. Asks why I didn't take the car. I informed him that it wasn't gonna work out and that I don't need to provide him anymore information. Manager/owner screams at me and calls me a petulant child and that karma will get me. He then refuses to give me my credit card back and my refund (which I am entitled to via the contract) and threatens to call 911. Refund was eventually issued. DO NOT GET A CAR FROM HERE. GO ELSEWHERE. If I could leave a zero star review I would. More