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Precision Chrysler Jeep Dodge Ram - Service Center

Butler, NJ

4.9
427 Reviews

427 Reviews of Precision Chrysler Jeep Dodge Ram - Service Center

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September 06, 2024

I was very impressed. I showed up 15 minutes early for my appointment. They advised me they were running behind and my service normally takes an hour to perform. I underst More

by OMAR.A.GUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review! We truly appreciate the feedback and continued support. We are happy to hear that our team was able to assist you during your service visit. We look forward to seeing you again.

September 06, 2024

THANKS TO JOHN WACIUTA FOR A SMOOTH TRANSACTION AND WE WILL DEFINITELY WILL RETURN. VERY NICE DEALERSHIP. More

by BETSIECATALIO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN WACIUTA, Francesca Rose Coss
Oct 23, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave a review. We are grateful for your support and feedback. We are glad we could meet your expectations! Your satisfaction is our priority. We look forward to seeing you during your next service appointment.

September 06, 2024

Took in for repair. Service manager had me bring vehicle in when it was convenient for me. More

by Tom Andrascik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you so much for the positive review. We truly appreciate the feedback and continued support. We are happy to hear that our team was able to assist you during your service visit. We look forward to seeing you again.

September 06, 2024

Very outstanding my husband are well in serving our 2021 Jeep. Brain is very professional and courteous and also the waiting room area is very neat and clean. More

by hopeh50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

hopeh50 responded

I meant to say we are well please in serving our 2021 Jeep

September 04, 2024

Although my service seemed reasonable when I went to check out it was near the closing of the service department. I asked that I pay over the phone and have the keys left with the sales department. I More

by dmurphy2212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darleen Stiedl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you so much for bringing this to our attention. We apologize if this experience has left you feeling uncomfortable with our dealership. We hope to have the opportunity to fix this. I would love to discuss this further with you. Please call or email me at the information below Joe Loonam General Sales Manager joeloonam@precisioncjdr.com | 862-356-6523

September 03, 2024

I’ve been a customer at Precision for over seven years and have purchased three Jeep Trailhawks. The Service team consistently provides outstanding service! Thank you! More

by rich.trajkovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Jorgensen, Francesca Rose Coss
Oct 23, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you so much, Rich, for your continued support! We appreciate you and are very grateful to have you in our Precision family!

September 02, 2024

Always courteous, smiling and friendly. Never had any problems and they are very accommodating. There is a reason why I keep going back and I buy my vehicles from them. More

by jpss@optonline.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Jaillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Lopez , Francesca Rose Coss
Sep 03, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review! We are pleased to hear that our team could provide you with positive experiences and we appreciate your continued support in both departments! We look forward to seeing you again. Thank you for choosing Precision!

September 02, 2024

I have been taking our car, which we purchased from Precision, for service for several years. The service is excellent and the people are knowledgeable and friendly. More

by ksjchelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave a review! We truly appreciate the feedback and your continued support! We are pleased to hear that our team consistently meets your expectations of service. Your satisfaction is our priority! We look forward to seeing you at your next appointment!

September 01, 2024

Repaired rims and returned car with two of 4 tires low pressure 16 and 19 pounds of pressure. There is no excuse for not checking the tire pressure after a multi rim repair. Wastes the time of the person More

by myxtreme
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
Oct 23, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for bringing it to our attention. I would love the opportunity to speak with you more about it so we can make it right. Please call or email me, I hope to hear from you soon. Joe Loonam General Sales Manager joeloonam@precisioncjdr.com | 862-356-6523

September 01, 2024

Consumers most of the time think about car price when making a purchase from a dealership. But you have to look at the whole picture. The service department has to be exceptonal. More

by drbtrava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesca Rose Coss
Sep 03, 2024 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review! We agree and are happy to hear we could meet your expectations of service as well! Your satisfaction is our priority. We appreciate your business and thank you for choosing Precision!

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