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Precision Toyota of Tucson

Tucson, AZ

4.4
1,213 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,213 reviews

May 10, 2018

Excellent customer service Service department is helpful, honest and knowledgeable. Gaylon is a pleasure to work with and I feel like I can trust him. I have worked with him mul More

by Tucsonmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaylon
May 15, 2018 -

Precision Toyota of Tucson responded

Hi Tucsonmom, We're so happy to read this review and to hear Galen on our service team provided you with the 5-star service experience people have come to expect from us here at Precision Toyota of Tucson! We look forward to serving you again! Truly, Sunny Davis Customer Relations Manager sdavis@pretoy.com 520-795-5565

May 03, 2018

Vehicle purchase We were able to find the vehicle we wanted to purchase. Raul was helpful and knowledgeable. The vehicle had a couple spots at the tine we were to pi More

by MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Partagas
May 04, 2018 -

Precision Toyota of Tucson responded

Hello MD, Thank you very much for your perfect review! We expect our staff to provide each guest with a truly exceptional experience. We are thrilled to hear that's exactly what you received from Raul! We wish you many years of safe travels in your new car! We will be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

May 03, 2018

Service Greatest service advisor. Excellent and clean facility. The transaction was smooth. The people are friendly and trustworthy. I encourage everyone to b More

by Tucson family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Padilla, Anthony Burgess
May 04, 2018 -

Precision Toyota of Tucson responded

Hello Tucson Family! Thank you so much for your 5-star review! We are very happy to hear that you're enjoying our building and our staff! We appreciate your feedback and we look forward to serving you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 29, 2018

Easiest car purchase I've had Greatly enjoyed purchasing a used vehicle through Mark at Precision Toyota - he was knowledgeable and kept the entire experience very low pressure. I More

by Meg C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher
Apr 30, 2018 -

Precision Toyota of Tucson responded

Hi MegC! We are glad to see Mark Letcher gave you a such a memorable experience with us! We want to thank you for your review and we appreciate you sharing your experience with us and others! Congratulations on your new car and know we will be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 29, 2018

Preventive maintenance and their staff Precision toyota built a new dealership that is modern and friendly for the most part. They believe in following their rules versus customer empathy. More

by Oil change
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaylen
Apr 30, 2018 -

Precision Toyota of Tucson responded

You are a valued guest and we are sorry for any frustration that was caused regarding your oil change coupon situation. I am grateful for our conversation today, thank you for calling me to talk :) We look forward to serving you again in the future! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

May 08, 2018 -

Oil change responded

Hi Sunny Davis, thanks for your reply, sure thing I will contact your office number tomorrow morning and I’ll explain the information details.

May 09, 2018 -

Oil change responded

Thank you sunny Davis for discussing the situation with me. I am very grateful and thankful to you on behalf of the company for correcting this for me and straightening this out for me.

April 24, 2018

Great experience !! We recently purchased a car from Precision Toyota. Mark was very friendly and helpful. He had great customer service and was very professional. He mad More

by Becca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hi Becca, Customer satisfaction is our main goal, and it pleases us to hear of your car-buying experience. We are thrilled to hear that you enjoyed working with Mark Letcher and the rest of the team here at Precision Toyota! We will be here when you need us! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 24, 2018

I love my 2018 Toyota Camry! I had a 2014 Hybrid Toyota Camry that I had no intention of trading in. One evening on my way home from work I decided to stop by just to see the 2018 More

by Welcome1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hello Welcome1, We are so glad to hear about your enjoyable purchasing experience with Mark Letcher! He does work hard to go above and beyond for his guests! We appreciate you sharing your feedback with us and we look forward to seeing you again! We will be here when you need us! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 23, 2018

My dream CAR! This is the only dealership I will go to. Mr. Letcher went out of his way to help that dream come true. He went out of his way to get my into my new c More

by cnc_1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hello cnc_1989, Thank you very much for your stellar feedback! My favorite part of your review is, "Mr. Letcher went our of his way to help that dream come true." Honestly, you couldn't have written anything better! We are happy to have Mark on our sales team because of his work ethic and ability to listen. We are thrilled about your review and happy to welcome you to the Precision Toyota family! Thank you again! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 23, 2018

We love our new Highlander and Precision Toyota of Tucson My husband and I recently traded in our 2016 Nissan Murano for a new Highlander. We have always been Nissan owners, but decided to look at the new Hi More

by my3boyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez, Omar Robles, Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hello my3boyz! We can't thank you enough for this truly exceptional review! We are very grateful that you have shared your experience with us and others. Mark works really hard for his guests to ensure that have a great time when visiting us. It's very important that all of our guests feel comfortable and welcomed by all our staff, and we are glad you felt that too. The Toyota Highlander is a great vehicle, and we are glad you're enjoying it! We look forward to seeing you again in the future! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 22, 2018

Excellent dealer and cars! Will just moving here I was in the process of finding a new car very fast while looking on market place add some on Facebook I came across an add post More

by Amber16401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher , Mark Letcher
Apr 25, 2018 -

Precision Toyota of Tucson responded

Amber16401, Thank you for your positive review! I'll make sure to pass on the compliments to Mark Letcher! Our sales team has extensive training in being able to provide answers and great customer service to our guests. We are thrilled to hear your enjoyed working with Mark, he is pretty great! Thank you for being our guest and I hope you enjoy your new vehicle! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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