Precision Toyota of Tucson

Buying a car Precision Toyota was a great place to buy a car the staff is very nice and helpful. They were very considerate of my needs and wants at their car deal Precision Toyota was a great place to buy a car the staff is very nice and helpful. They were very considerate of my needs and wants at their car dealership. They had massage chairs and a little cafe that was very nice. I would definitely go back or refer someone to this car dealership. More

Appreciation! We work everyday all day so that we do not have enough free time . We exchange email with manager Matt about which car is good for us and what kind of We work everyday all day so that we do not have enough free time . We exchange email with manager Matt about which car is good for us and what kind of car we want to buy. His respond was so quick even off day for him or even Sunday. The day we want to buy a car sales parson Carlos came to work for us even his off day. His advise is very helpful and we could trust him. We are very grateful and appreciate very much. We love people there and Toyota cars. Thank you! More

Very Professional Fair Treatment Our interaction with all the individuals listed was great! Everyone was very professional and treated us always with respect. They answered all our Our interaction with all the individuals listed was great! Everyone was very professional and treated us always with respect. They answered all our questions and believe me, we asked a lot of them! They were very patient with us and if one person did not know the answer to a question, they found the person with the answer. They made us feel at home as if everyone was family. Great, great feeling! We were expecting high pressure sales techniques and we were pleasantly surprised and impressed there was none. Over a period of about two weeks, we test drove a 2018 Sequoia Platinum 4WD on two different days. We compared the Sequoia to the 4Runner and Highlander. For our situation, the Highlander was too low to the ground since it was on a passenger chassis. The 4Runner was just too small for what we currently need. Thus, the Sequoia was perfect for us. We bought the 2018 Sequoia Platinum 4WD. This dealership is a very consumer friendly company! As a businessman, I know that doesn't come easy. It takes years of hard work to earn a good reputation. It also takes the insight and dedication of the owners along with their management team to build a talented team that services clients in all areas of their business. Excellent job Precision Toyota! I hope everyone that reads this takes it upon themselves to discover why I highly recommend this dealership. I am not related in any way to this business or any employees of this business. I have no conflict of interest. In today's world when one mostly reads negative reviews, I just wanted to share my refreshing experience. More

Precision Toyota Went Above and Beyond There was a minor issue with a used Ram 1500 I bought from them. I live in Phoenix and Precision Toyota made arrangements here with another dealershi There was a minor issue with a used Ram 1500 I bought from them. I live in Phoenix and Precision Toyota made arrangements here with another dealership to fix the issue. Unbelievable follow up from Precision Toyota when I purchased my car. You can tell they truly care! I even got a gift box from them congratulating me on my purchase! Nice touch! Thanks for everything! More

Ask for Pooja My initial experience with this dealership was quite elitist. The first salesman I worked with who I won't name had the attitude "I sell Toyotas (whi My initial experience with this dealership was quite elitist. The first salesman I worked with who I won't name had the attitude "I sell Toyotas (which are the best), if you're not ready to pay Toyota price then that's too bad for you. I can charge over MSRP because its Toyota" He'd only been with the company for a month... I did not like this attitude at all and it really turned me off. Yes, Toyotas are great cars, but your attitude sucks and Honda is just as good. I don't know who that attitude works on, maybe some Toyota fanboi or millenials, but its not me. Then I found Pooja. She's a no BS gives it to you straight kind of girl. We looked at cars, I asked her to send me the numbers, so I could hit other dealerships, she said it will only take 5 minutes. I trusted her and ... it actually only took 5 minutes. How refreshing. She knew the cars and the differences between the trim packages, she knew the deals and incentives. She's sharp and if you tell her what you like and don't like she'll distill it down and not waste your time. Night and day difference. She said she's been working there for 5 years, and her experience shows. Make sure you tell her you're a Costco member. If you're not a Costco member, go get a Costco membership then go see her. Showroom was hands down the coldest dealership I visited. When its 104 outside, that means something. More

Repair for recall Brought my Toyota Highlander for hatchback door check and driver side window repair. My hatchback door started to make a loud thump noise when it clos Brought my Toyota Highlander for hatchback door check and driver side window repair. My hatchback door started to make a loud thump noise when it closes as well as the driver window when you roll it up. Received a letter from Toyota that the 2012 hatchback door of highlander can give owners problem that prompted me to have this checked since my problem with the door and window is occurring more frequently now. I talked to a pleasant service advisor at first who took down reason for visit. When I asked how much it will cost, he said he will check if my warranty will cover this. The car was dropped off today by my husband who speaks limited English. I told him to just drop off the car and have the service advisor call me for any estimate. My husband was met by service advisor Ryan who made him sign paperwork he did not explain was a diagnostic fee charge of $199.00 for this visit. My husband did tell him to call me anything about the car. I was called by Ryan to let me know that they didn't find anything wrong with the car. They tighten the screws in the device that makes the window roll up and just clean the dirt that makes the hatchback door noisy but did not find what is wrong with the car. The bill for not finding what's wrong with the car is $199.00 which they did not call me about neither did they explained to my husband that we will incur that much bill for a car they didn't find anything wrong. When I question the diagnostic fee and why estimated cost was not called in instead of doing diagnostic, they said Toyota and warranty won't cover this. I personally met another sales advisor "David" who adamantly refuse my right to dispute their charge and will hold my car in the delearship until I pay the whole bill. This dealership is a RIP OFF! Very sneaky. $199 diagnostic fee for something they did not find wrong! DON'T GET DECEIVED BY THIS DEALERSHIP! YOU WERE WARNED! More

Professional and courteous and absolutly the best experience The best experience I've ever had buying a new car. The sales staff know their product and go the extra step in making sure you understand the feature The best experience I've ever had buying a new car. The sales staff know their product and go the extra step in making sure you understand the features and benefits of the product. More