Premier Chrysler Dodge Jeep Ram of Buena Park
Buena Park, CA
Filter Reviews by Keyword
By Type
Showing 233 reviews
when i came in i wasn't planning to buy a car, i just wanted to look. I had talked to Mike on the phone the night before i went in and he said i could come in whenever i wanted to and check the vehicle o wanted to look. I had talked to Mike on the phone the night before i went in and he said i could come in whenever i wanted to and check the vehicle out. When we got there Mike was great! He took us over to the new vehicle lot and let us test drive a Patriot. We loved the car right away, but were concerned about pricing and our trade-in. He brought Kenny in to help us out and he was equally as great! Kenny asked a few questions about what was comfortable for us and what we were hoping for and then left for a few minutes to figure some things out. He came back showed us an offer and it seemed too good to be true. My girlfriend and I talked about things over for about 20 minutes and we were sold. Kenny made the purchase the easiest choice we have ever made. As for doing the paperwork we were handed off to Stacey who walked us through the details and was extremely friendly. She was fast, efficient, and just pleasant to work with. It was a great car-buying experience! I still can't believe how easy the 3 of them made it, but I'm glad they did!! More
Service manager showed interest and was attentive in answering my initial questions regarding my vehicles problem. Later informed me by phone as to the nature of their findings, what it would take to re answering my initial questions regarding my vehicles problem. Later informed me by phone as to the nature of their findings, what it would take to remedy the problem and an approximate time when it would be completed. Work was completed on time and all my follow up questions were answered in a professional and friendly manner. Also gave me some good tips on caring for my vehicle which were much appreciated. More
They were the nicest people, and were the most helpful and friendly! The location is convenience: I drop my wife off at work and come over on my way back home to Buena Park. Don-A-Vee dealership has be and friendly! The location is convenience: I drop my wife off at work and come over on my way back home to Buena Park. Don-A-Vee dealership has been in business a long time and has a good reputation. Thanks. More
As soon as I walked into the Service area, I was treated with respect and honesty. Unlike Clippinger in West Covina, Don-A-Vee know how to treat their customers. All Brian needed was my VIN and he knew who with respect and honesty. Unlike Clippinger in West Covina, Don-A-Vee know how to treat their customers. All Brian needed was my VIN and he knew who I was and all about my Town & Country even though I did not buy the vehicle from them. The service was honest and done on time. Unlike Clippinger, the vehicle was washed before being returned to us and the inside was clean. Clippinger left the car dirty with grease smudges inside the car. I needed to have the radio/sattelite unit replaced and the only drawback was that the dealer is the only one who can backup the data in the radio, (address book, navegation sites ets). Don-A-Vees systesm was not big enough to backup all my data so I have to re enter it all. Will definently be returning to Don-A-Vee for all my future service needs! More
I went to Don-A-Vee and i bought an 2002 Jeep Liberty,nice and clean mini sport SUV,there customer service was great.I would recommend this dealer ship, because they're friendly and with a good a Liberty,nice and clean mini sport SUV,there customer service was great.I would recommend this dealer ship, because they're friendly and with a good attitude,i will come back next year. Thank you Justin Knight. German Zapata. More
Jim and I talked over several months about a used car for my wife. Jim told me about a new Chrysler 300. We talked about it and then he made me an absolute killer of a deal so I bought the car. I wanted l my wife. Jim told me about a new Chrysler 300. We talked about it and then he made me an absolute killer of a deal so I bought the car. I wanted leather seats and they installed them prior to delivery. The leather is really very high quality and the car warranty covers the leather too. I wanted the backup monitor and Dean made me a great deal on that. When I picked up the car, Jim made sure everything was perfect. He even took the car back into the shop when he spotted a couple of things that just weren't right. This dealership is really first class and I enjoyed working with them. The car is great and my wife loves it, but so do I. I even drove there from Fresno to get this great deal. More
Went to two other dealerships (Cerritos and Huntington Beach). Cerritos kept trying to get me to settle for something in their inventory. HB lowballed me bigtime on my trade and didn't seem very interest Beach). Cerritos kept trying to get me to settle for something in their inventory. HB lowballed me bigtime on my trade and didn't seem very interested in my business. Before we made a deal, Kenny offered to order my Wrangler unlimited exactly as I wanted, under no obligation to buy. When my Jeep came in Kenny let me know, but did not pressure me. When I asked Kenny to put together the numbers for me, he got me exactly where I wanted and needed to be. Now I'm driving an awesome new 2010 Jeep Wrangler Unlimited Sahara in the green pearlcoat I wanted so much. Thanks Kenny! More
Daniel solved my sun roof problem quickly and at no charge. I also got an oil change. The car was ready to go much more quickly than I anticipated. I am really short on cash right now and Daniel assu charge. I also got an oil change. The car was ready to go much more quickly than I anticipated. I am really short on cash right now and Daniel assured me he'd take care of the problem for as little as possible. Thank you, Daniel! Nancy Landrum More
Brian was very polite and experienced in what he does. He was quick to have my truck's oil changed. Brian also took care of some factory RRT's that I did not know of. He informed me of my upcoming sched He was quick to have my truck's oil changed. Brian also took care of some factory RRT's that I did not know of. He informed me of my upcoming scheduled maintance. He is the best Service Manager ever. More

