One of the service advisor name George San Martin is so unprofessional. Instead of greeting me "good morning, how can I help you?" but instead he greeted me "someone will be right with you, are you picking up parts". I guess he ask me that because I was wearing beat up shirt, shorts, I don't know. But my point is, you never assume why is that person there, ask politely. I used to go to Cerritos Dodge but i moved i have no choice but to go here. Cerritos Dodge advisors nice and polite, they make you feel welcome there.