Premier Chrysler Dodge Jeep Ram of Buena Park

Great Customer Satisfaction! I highly recommend Premier Chrysler Jeep of Placentia. The service department's customer service reps, staff and technicians are all extremely knowle I highly recommend Premier Chrysler Jeep of Placentia. The service department's customer service reps, staff and technicians are all extremely knowledgeable, skilled and are pleased to assist customers with their concerns. I couldn't be happier with the treatment and attention to detail these wonderful people provide. I take both my Jeep Grand Cherokees here for service and/or minor concerns I have and every time I am amazed at the customer service I receive. They go above and beyond my expectations, so much so that have the pleasure of shaking the technician's hand for fixing my vehicle issues and my own minor details of concern. It really means a lot to me when I can trust my dealer to not only perform routine maintenance, but also go beyond expectations and address my concerns. Listening to customer's concerns, addressing the issues, and providing knowledgeable feedback is Premier Chrysler Jeep's specialty. I would highly recommend anyone in need of service to go to Premier Chrysler Jeep of Placentia. More

Best service experience in a long time! Unlike Tuttle Click in Tustin, who treats you like a foregone conclusion (monopoly on parts of OC since they own the Tustin and Irvine Jeep dealership Unlike Tuttle Click in Tustin, who treats you like a foregone conclusion (monopoly on parts of OC since they own the Tustin and Irvine Jeep dealerships) Premier Jeep in Placentia actually cares. No, this is not a Premier employee ghost rating the dealership. Josh and Oscar treated me like a customer, someone whose business they were trying to earn and keep. Unlike my months of waiting in line for recall parts at Tuttle Click, Premier got me right in, and got my two recall repairs an oil change and a full inspection done within 4 hours, on a Saturday no less. Couldn't be happier with my experience, and recommend them 100%. Don't waste your time with people who think you have no choice but to deal with them, Placentia is plenty close to Tustin. Anyhow, shout out to Josh and Oscar for treating me like I matter. More

RECALL OVER A YEAR AND STILL NOT FIXED PARTS AVAILABLE I AM VERY UN HAPPY WITH THIS DEALERSHIP OVER A RECALL ON MY VAN THEY DISCONNECTED AND WILL NOT CALL TO GET IT REPAIR VERY POOR SERVICE STILL CAN'T GET I AM VERY UN HAPPY WITH THIS DEALERSHIP OVER A RECALL ON MY VAN THEY DISCONNECTED AND WILL NOT CALL TO GET IT REPAIR VERY POOR SERVICE STILL CAN'T GET THEM TO CALL BACK DID SPEAK WITH THE SERVICE MANAGER OVER A MONTH AGO AND HE PROMISED ME HE GET BACK TO ME I'M IN HIS BACK YARD AND HE WANTS MY BUSINESS MY VAN IS A 2013 WARRANTY ALMOST GONE BUT GUESS WHAT STILL NO CALL AFTER A PROMISE FROM HIM More

the service department at Premeir chrysler jeep I have had many Chrysler Jeep Dodge products, Moe Jubran in the service department is "Best in Class" he is know's his stuff and if he has question I have had many Chrysler Jeep Dodge products, Moe Jubran in the service department is "Best in Class" he is know's his stuff and if he has questions he finds someone who does. More

Awesome Service! Everyone was friendly with excellent customer service., and I am pleased with my car selection. Keith Allison was great! He made sure I was pleased Everyone was friendly with excellent customer service., and I am pleased with my car selection. Keith Allison was great! He made sure I was pleased and understood all the care functions before leaving the lot, even though it was raining and late. More

Service Manager, Moe Jubran I write very few reviews. However, Moe Jubran excels in every way; Thank You! He is certainly the best Service Manager I have known in 30 years of exp I write very few reviews. However, Moe Jubran excels in every way; Thank You! He is certainly the best Service Manager I have known in 30 years of experience. Hands on, very personal and personable service, and an unfailing attention to detail. I have used this service department for 5 years, and he is the reason. More

Service Department Brought in my Jeep (07) Wrangler to have the hoses replaced as they are all original. (153,000) I was thinking of installing high performance after ma Brought in my Jeep (07) Wrangler to have the hoses replaced as they are all original. (153,000) I was thinking of installing high performance after market hoses; but, after a conversation with Moe he said you could, if you want to spend the extra money. However, you don't have a high performance engine, so you might want to put your money towards other immediate service needs or modifications. I appreciated Moe's advice and his recommendation to have my differential(s) serviced, since my hoses are not leaking. Moe & his service writers have always treated me with the upmost respect. I appreciate the sound advice & professionalism I receive each time I bring Jeep in for service. More

Excellent customer service on both Visits!! Today was my second visit to Premier Chrysler, this time was for the Airbag recall. Oscar Ruiz was my advisor, the customer service was excellent and Today was my second visit to Premier Chrysler, this time was for the Airbag recall. Oscar Ruiz was my advisor, the customer service was excellent and the repair was done in a timely manner. I expected good service, that is why this was my second trip. Back in April , Oscar was my contact by phone, I had an intermittent electrical problem with my Chrysler. I had contacted other dealers in my area, and did not like their response, so I looked further afield, and called Premier, spoke with Oscar, liked his approach and I decided it was worth a ride to Premier of Placentia to see if my problem could be solved. 1,000 miles later, and the electrical problem is still gone! Thank you again! The best recommendation I can give is " I would go back to Premier again" More

Absolutely the best car buying experience I have ever had. Everyone at this dealership is friendly, helpful and most importantly honest. Mel spent as much time as I needed to fully explain everything about th Everyone at this dealership is friendly, helpful and most importantly honest. Mel spent as much time as I needed to fully explain everything about the car I was buying - and that was not the car I had gone to see, but one much better suited for me. I love my new car and if I ever need another one, I will only go to Premier Chrysler Jeep of Placentia. More

Great people! Premier is great dealership. We drove a long way to purchase a car from them and it was definitely worth it. Mel had everything ready for us and the Premier is great dealership. We drove a long way to purchase a car from them and it was definitely worth it. Mel had everything ready for us and the whole experience was very quick, efficient, and pleasant. Who can say that buying a car? Everyone we had the pleasure of dealing with was very nice and accommodating. We got a great deal on the car and financing went off without a hitch. I would definitely recommend this dealership to anyone looking to buy a car because of how valued you feel as a customer. Thank you Mel and the whole premier team! More