Premier Chrysler Dodge Jeep Ram of Harvey

Great experience with a knowledgeable salesman and clean environment. Process was fast and convenient for myself that I was able to complete half the process from work. environment. Process was fast and convenient for myself that I was able to complete half the process from work. More

Purchased the vehicle on Friday, 12/11, drove it home to find out the sun roof didn’t work, clearly not inspected properly. Monday to bring it in and was told I couldn’t bring it in until 12/21 and when I d find out the sun roof didn’t work, clearly not inspected properly. Monday to bring it in and was told I couldn’t bring it in until 12/21 and when I do so I will need to arrange my own transportation as there would be no loaner vehicles available. I did call my salesman and he fixed the problem. Brought the truck in and service made quick work of the problem. I dropped it off at 10am and received a call a few hours later saying it was fixed. I wanted my truck back ASAP and was told that although service closed at 5pm they could bring the vehicle up for me and if I was there by 7pm I could pick it up. I made the trip across the river and arrived at 6pm to pick up the truck. When I arrived I was told we don’t know who you are and don’t have your keys, rude and uninterested in helping, I was sent away and told to come back during service hours. Came back the next morning and picked up the truck, tried to inform a few people in service about my frustration and everyone made it clear they were too busy to care and showed little interest. This truck was the first new vehicle I’ve ever purchased and for sure the most expensive. I see why vehicles loose so much value when they leave the lot because once the money is spent the importance as a customer clearly looses value as well. To be clear Robert and Vernon did a great job addressing my issue initially but as soon as I showed and dealt with the front end people the treatment was clearly different. More

I was very impressed with the service I received your salesman was very knowledgeable with the product. I would not hesitate to recommend your company salesman was very knowledgeable with the product. I would not hesitate to recommend your company More

Daniel was the best. He knew the value of my time was just as important as his. The whole transaction was done online with no issues. just as important as his. The whole transaction was done online with no issues. More

Wonderful sales experience. Barry and Daniel reviewed every detail of my new vehicle with me and made sure I was taken care of before driving off the lot. every detail of my new vehicle with me and made sure I was taken care of before driving off the lot. More

My visit to the dealership was very efficient from beginning to end. Service was prompt. While I waited in waiting room, my presence was acknowledged. Progress report was provided during service. Serv beginning to end. Service was prompt. While I waited in waiting room, my presence was acknowledged. Progress report was provided during service. Service completed and after action report was provided. Vehicle was returned clean of work debrie. LEFT A SATISFIED PATRON. More

My salesman was the reason I was successful on this purchase. He worked hard to make me a deal. Was visiting to drop off title for trade. purchase. He worked hard to make me a deal. Was visiting to drop off title for trade. More

Wesley (Wes) was awesome! Great customer service. Wesley kept me updated on my vehicle service and provided me all the details. Thank You Wesley for your great customer service kept me updated on my vehicle service and provided me all the details. Thank You Wesley for your great customer service More

Wes has been wonderful to work with by providing excellent customer service. He has been attentive and immediately got me a quote regarding the repair work I needed on my car. Thank you! excellent customer service. He has been attentive and immediately got me a quote regarding the repair work I needed on my car. Thank you! More

The customer service is more than I could have ever expected! I dealt with Brandon via email then in person he was very helpful. The finance man was also very helpful. We will 100% buy from Ray Brandt expected! I dealt with Brandon via email then in person he was very helpful. The finance man was also very helpful. We will 100% buy from Ray Brandt Chrysler Dodge Jeep Ram Fiat again. More