Back

Premier Chrysler Dodge Jeep Ram of Harvey

Harvey, LA

4.1
1,823 Reviews

1660 Westbank Expy

Harvey, LA

70058

Directions

By Type

1,823 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey

November 07, 2023

It took way too long for them to fix my truck. Took almost two weeks. All it needed was a starter. People didn’t seem to care. More

by egb34me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige
Nov 14, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to share your experience with us. We apologize that the service on your truck took longer than expected. We always aim to provide efficient and quality service, and we regret any inconvenience this delay may have caused you. We value your feedback as it helps us improve our processes and customer care. Please know that we are committed to ensuring our customers are satisfied and will certainly address your concerns with our management team. We appreciate your patience and hope to have the opportunity to better serve you in the future. Sincerely, Ray Brandt Auto Group Team

November 04, 2023

Very nice and pleasant. The service was excellent and quick. However I still haven’t gotten a call back about my emission More

by hannahroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarez Hill
Nov 14, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to share your review. We're delighted to hear that you found our service to be excellent and efficient and that your overall experience was pleasant. However, we apologize if there was a delay in communication regarding your emission inquiry. If you haven't yet received a callback, we encourage you to reach out to our service department directly. Your satisfaction is our priority, and we appreciate your patience and understanding. Thanks for choosing Ray Brandt Dodge, and we hope to see you again soon! Ray Brandt Auto Group #WeMakeItEasy

November 04, 2023

Best experience with a dealership i have ever had. Everyone is so nice 🙂 i 💕 my van. Highly recommend Ray Brandt Dodge 👍🌞🙌 More

by sharonbreaux59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn Mitchell, Moe Craige, Cynthia Molero, Toosdi Terry, Tarez Hill, Royal Becnel
Nov 14, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you so much for your glowing review and recommendation! We're absolutely delighted to hear that your experience with us was the best you've ever had. Knowing that you love your new van and found our team to be exceptionally nice is truly heartening. We strive to make every visit memorable and pleasant, and it's wonderful to know we succeeded with you. Your satisfaction is our top priority, and we look forward to continuing to provide you with the high-quality service you deserve. Enjoy every mile in your new van, and welcome to the Ray Brandt Dodge family! Ray Brandt Auto Group #WeMakeItEasy

November 03, 2023

My 2018 Jeep Grand Cherokee has been in this shop since August 22nd. I dropped it off because a spark plug was misfiring and a possible water pump leak. Communication was slow and no one could give us a st More

by Mdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moe Craige, Toosdi Terry
Nov 03, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback and apologize for the inconvenience. We will do what we can to accommodate your needs.

November 02, 2023

Ray Brandt Dodge is a great place to take your vehicle for service they have the most reliable and affordable maintenance for you. More

by jefferson_jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige, Cynthia Molero, Tarez Hill, Royal Becnel
Nov 07, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're absolutely thrilled to hear about your positive experience at Ray Brandt Dodge! It's wonderful to know that you find our service both reliable and affordable. Our team works hard to ensure that every customer receives the best possible care without breaking the bank. Thank you for choosing us for your vehicle's maintenance needs. We're committed to continuing to provide you with the high level of service you've come to expect, and we look forward to serving you again in the future. Your satisfaction is our top priority, and reviews like yours make all our efforts worthwhile! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

Brought my truck in for a recall. Took care of it ASAP while I waited great work! More

by JOSEPHGUARNIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige
Nov 06, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to leave us a review about your recent visit. We're delighted to hear that your recall service was handled quickly and efficiently. It's our aim to ensure that such necessary work causes minimal disruption to your day, and we're glad we could accommodate you promptly. Your satisfaction with the great work completed is a testament to the dedication of our service team. We appreciate you bringing your truck to us and look forward to assisting you with future service needs! Ray Brandt Auto Group #WeMakeItEasy

November 02, 2023

New to the New Orleans Westbank area; Fast service for oil changes; customer service was okay More

by cps_finest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 06, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Welcome to the Westbank area, and thank you for choosing Ray Brandt CDJR for your vehicle's maintenance needs! We're glad to hear that you experienced fast service for your oil change. We aim to make every aspect of our service exceptional, including customer service, and we'd love to hear more about how we can make your next visit even better. Please feel free to reach out directly to the dealership if you have any suggestions. Your feedback is invaluable as we continually strive to enhance our service. Thank you for your review, and we look forward to the opportunity to serve you again with the high standard of customer care we're known for. Ray Brandt Auto Group #WeMakeItEasy

October 28, 2023

The service was great and the vehicle was completed ahead of time. No complaints to report for this visit. More

by MBONNET34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Craige
Oct 30, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that our team was able to complete the service on your vehicle ahead of the anticipated time. Meeting and exceeding our customers' expectations is something we always aim for, and we're pleased to know that we achieved that during your visit. Your satisfaction is important to us, and it's uplifting to know you had a seamless experience. We look forward to serving you again in the future and ensuring that every visit meets this standard! Ray Brandt Auto Group #WeMakeItEasy

October 28, 2023

I found it to be a comfortable experience. Salesman was knowledgeable and friendly. I will be back. More

by RSMITH7837
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Gasser, Daniel Austin, Lance Green, Kevin Jones
Oct 30, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found the process comfortable and that our sales team was able to assist you effectively with their knowledge and friendly approach. We always strive to provide the best customer experience possible. It's great to know that you're considering returning in the future. We look forward to welcoming you back and assisting you with any of your automotive needs. Safe travels, and see you next time! Ray Brandt Auto Group #WeMakeItEasy

October 26, 2023

They get the job done right the first time! ! Amazing staff!! Highly recommend!! Everything is done in a timely manner! They offer shuttles if needed!! More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Clay, Ikeitius Everett, Lance Green, Moe Craige, Cynthia Molero, Toosdi Terry, Tarez Hill, David Windham, Cashana Richard, Royal Becnel
Oct 30, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your experience with us! It's fantastic to hear that our team delivered efficient and reliable service during your visit. Ensuring that tasks are completed right the first time is paramount for us, and we're thrilled that this was evident in your interactions. We're proud of our staff and the amenities like shuttles that we offer to make things convenient for our customers. Your recommendation is the highest compliment we could receive. Whenever you need us in the future, we'll be right here ready to assist. Safe journeys! Ray Brandt Auto Group #WeMakeItEasy

...
11
...