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Premier Chrysler Dodge Jeep Ram of Harvey

Harvey, LA

4.2
1,821 Reviews

1660 Westbank Expy

Harvey, LA

70058

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1,821 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey

May 21, 2020

Very helpful and accommodating. Found, within 24 hours, the exact car we were looking for, and, within a couple days, got it to New Orleans. Had paperwork ready. More

by SHERMAN4
Recommend Dealer
Yes
Employees Worked With
Ricky Phan, Barry Spahr, Cochise Brunet
May 21, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Sherman, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We make it easy #RayBrandt

May 20, 2020

Services department doing a good job 5 stars especially the service advisor Maurice or moe and they always call what’s the problem of my car 5 star rating More

by ELASHAW1
Recommend Dealer
Yes
Employees Worked With
Maurice
May 20, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We make it easy #RayBrandt

May 20, 2020

My service attendant Vernon was great!I have one My service attendant Vernon was great! I have one complaint! I paid to get a new container that the windshield wiper fluid is stored. I was disappoin More

by osiriomr
Recommend Dealer
Yes
Employees Worked With
Vernon was great!, Brianna Langhauser
May 21, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We are very happy to hear that Vernon and Brianna have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We make it easy #RayBrandt

May 20, 2020

I love my dealership!! They have the friendliest staff you could ever encounter!! They go over and above to make sure that you are comfortable. More

by NETTER26
Recommend Dealer
Yes
Employees Worked With
Quinn Mitchell
May 21, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Quinn met your expectations. Thank you again for choosing Ray Brandt Chrysler Dodge Jeep Ram Fiat, we look forward to having you as one of our valued customers for many more years to come! We make it easy #RayBrandt

May 20, 2020

Call me told me what needed fixing Thanks moe service Call me told me what needed fixing Thanks moe service department the price for the part and stalling it was on time I thought it would be more. More

by Ibrgtherain
Recommend Dealer
Yes
Employees Worked With
Moe
May 21, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Brandt Chrysler Dodge Jeep Ram Fiat. We make it easy #RayBrandt

May 19, 2020

Could be a little better with communication in certain areas people shouldn’t be told they will be there for hours before someone even takes a look at the vehicle to figure out the problem they may be hav More

by ronald_vodopija
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
May 20, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Hi Ronald, Thank you for taking the time to submit a review. We are so glad we could assist you with your purchase. We truly appreciate your business. We apologize, however, that there was some miscommunication. If you would like to further discuss your concerns, feel free to contact me at your convenience. We make it easy #RayBrandt

May 19, 2020

Bad service. Came in @7:40 am for a radiator fan replacement for my 300c. There were 5 cars waiting in front of me..Service guy said he didn't have one in stock and had to order it from Napa. Radiat More

by Ken
Recommend Dealer
No
Employees Worked With
Service guy
May 19, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Ken, With the restrictions of COVID-19, our service department does not open until 8am currently. I'm sorry that we did not have your part in stock, but we strive to get you back on the road as soon as possible and have confirmed that our team did everything we could to get your vehicle repaired. I welcome the opportunity to discuss more if you feel something should have been handled differently. Please feel free to reach out. I do hope we see you again when you need us!

May 19, 2020

Best car buying experience ever!There are signs posted Best car buying experience ever! There are signs posted on doors and windows explaining no hand shaking, which made us even more comfortable. Everyon More

by Jenngrahn
Recommend Dealer
Yes
Employees Worked With
Danny, Ricky Phan, Barry Spahr, Brianna Langhauser, Cochise Brunet
May 20, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt Chrysler Dodge Jeep Ram Fiat! We make it easy #RayBrandt

May 19, 2020

My biggest problem was the lack of communication. I felt like I had to call too often in order to get an update on the status of my vehicle. I’m pretty sure my vehicle’s issue wasn’t resolved because unfort More

by MBONNET34
Recommend Dealer
No
Employees Worked With
Can’t recall name
May 20, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

May 19, 2020

I have been to many different dealerships, but Ray Brandt has by far exceeded my expectations. Great customer service with no headaches. Barry was an excellent sales advisor, very helpful. More

by Jeepster
Recommend Dealer
Yes
Employees Worked With
Barry Spahr
May 20, 2020 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We make it easy #RayBrandt

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