Premier Chrysler Dodge Jeep Ram of Harvey

Kevin Jones and Cochise Brunet Get 10 Stars From Me! Kevin Jones was so great in helping my with my Jeep Grand Cherokee. He always answered his phone during the few months that we stayed in touch (I visi Kevin Jones was so great in helping my with my Jeep Grand Cherokee. He always answered his phone during the few months that we stayed in touch (I visited first to test drive it and then came back later to buy it) and was super friendly and helpful. He handled my very impatient dad like a pro and was the definition of a great salesman and was not pushy at ALL! I cannot recommend Kevin enough. Cochise Brunet from Finance was also INCREDIBLY fast and efficient, which was extremely appreciated. More

Oil change Gavin had my Jeep brought back and told me it would take 45 minutes. I sat in the waiting room and before I knew it the car was ready. Very prompt ser Gavin had my Jeep brought back and told me it would take 45 minutes. I sat in the waiting room and before I knew it the car was ready. Very prompt service. More

Service was fast and convenient! Staff was very friendly! Every time I come for an oil change, it is the best service around New Orleans. Staff is always friendly and helpful, making sure that I am being help Every time I come for an oil change, it is the best service around New Orleans. Staff is always friendly and helpful, making sure that I am being helped and cared for. More

Awesome experience I was there maybe a total of 5 hours and it didn't even feel that long...Mr. Torino made us comfortable by talking to us and entertaining us...my son I was there maybe a total of 5 hours and it didn't even feel that long...Mr. Torino made us comfortable by talking to us and entertaining us...my son got a lil hungry while waiting but overall...Awesome experience... More

Purchase and service This dealership is really on top of their customer care. They always check in before and after to make sure you are happy and satisfied. This dealership is really on top of their customer care. They always check in before and after to make sure you are happy and satisfied. More

Replacing the airbags in my Jeep- took longer than expected Service took a little longer than expected to just replace my airbags, and customer service was not very friendly when speaking to someone, but the qu Service took a little longer than expected to just replace my airbags, and customer service was not very friendly when speaking to someone, but the quality of work was great. More

Bad customer service and overly charged!!! DO NOT go there to have service done!! Service department is absolutely terrible. The service advisor Moe does not know or give good customer service. DO NOT go there to have service done!! Service department is absolutely terrible. The service advisor Moe does not know or give good customer service. I was charged nearly $300 for labor on a $70 part. Double for labor. I had three packs of wipes in my car, 1 out and 2 in the arm rest. The one out was taken. So, not only do you overcharge but the mechanic take from me. He waited in the lobby while I was at the cashier because he knew I was upset. They perform recalls without even letting me know. I went back about my wipes and he was rushing to get me off the lot. God will take care of this one! TERRIBLE customer service!! More

Great Customer Service The customer service has always been wonderful! Very attentive to detail! Always gets the job done. I have been coming to this dealer for service for The customer service has always been wonderful! Very attentive to detail! Always gets the job done. I have been coming to this dealer for service for over 5 years! Thanks to Moe! Gavin you handled my complaint very well about using Synthetic Oil. More

Finance We didn’t get to see what we were signing. And the things that was said to be included was not it was added to the cost. Hitch in the end costed me an We didn’t get to see what we were signing. And the things that was said to be included was not it was added to the cost. Hitch in the end costed me an extra $9000. If we were able to see what we were signing. I only would have been charged an extra $900 for Gap insurance. Signing need to improve More

Ryan asked me what “I” was looking for My experience was phenomenal, not only did Ryan show me what I was looking for he kept me calm throughout the process. He was helpful and supportive o My experience was phenomenal, not only did Ryan show me what I was looking for he kept me calm throughout the process. He was helpful and supportive on my decision and I would highly recommend him as a salesman to anyone I know who’s looking to purchase a vehicle. More