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Premier Chrysler Dodge Jeep Ram of Harvey

Harvey, LA

4.2
1,821 Reviews
Call Dealership (504) 363-1999

1660 Westbank Expy

Harvey, LA

70058

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1,821 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey

January 11, 2024

I bought car via phone. Never went to dealership. Daniel drove it to me (Laurel, MS). The only thing is that I don't have the paperwork. Probably b/c I More

by WALLMAN1000
Recommend Dealer
Yes
Employees Worked With
Daniel Austin, Daniel Austin
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Jan 12, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

I'm glad to hear that you had a smooth purchasing experience with Daniel and our team at Ray Brandt Auto Group, even from a distance. However, I'm sorry to hear that you haven't received your paperwork yet. It's crucial to have all the necessary documents related to your car purchase. I would like to assist you in getting this sorted. Could you please provide more specific details about your case, such as your full name and the model of your car? This will help us in locating your paperwork and ensuring it gets to you as soon as possible. We appreciate your patience and understanding, and we're committed to resolving this issue promptly. Thank you for choosing us for your car purchase!

January 11, 2024

They never found the issue with my car after only driving it 7 miles total. My car will not go after giving it gas then all of a sudden it slams into first gear. I find it does not always shift. I have to le More

by LMCNULTY114
Recommend Dealer
No
Employees Worked With
Service department don't remember nane
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Jan 12, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

I'm truly sorry to hear about the issues you've experienced with your car and the service you've received. At Ray Brandt Auto Group, we strive to provide top-notch service and it seems we have fallen short in your case. It's important to us that any problems with your vehicle are completely resolved, and I understand how frustrating it must be to still be experiencing issues. We value your business and will do everything we can to rectify the situation and regain your trust. Please accept our sincere apologies for any inconvenience caused.

January 11, 2024

I love when I go there because I'm in out everyone is very helpful and nice More

by Janicea1957
Recommend Dealer
Yes
Employees Worked With
Cynthia Molero, Cynthia Molero
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Jan 12, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear that you've had such a positive experience with us at Ray Brandt Auto Group! Our team strives to provide efficient, helpful, and friendly service to all our customers. Your kind words are greatly appreciated and motivate us to continue delivering top-notch service. If you ever have any questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

January 11, 2024

Great experience Great experience with Quinn, Ike and Royal...would rate them all very highly We had a great experience with Quinn, Ike and Royal...would rate them all very highly More

by STANNVIK
Recommend Dealer
Yes
Employees Worked With
Royal Becnel, Royal Becnel
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Jan 12, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

It's fantastic to hear that you had a great experience with Quinn, Ike, and Royal! They are indeed valuable members of our team at Ray Brandt Auto Group, and your kind words will surely make their day. We're committed to providing excellent service, and it's wonderful to know we've met that mark with you. If you have any other needs or questions, we're always here to help. Thank you for your valuable feedback!

December 25, 2023

I am finished with this survey and gave everything that I need to give both online and text messages. So please stop with the response More

by stevenguillot
Recommend Dealer
Yes
Employees Worked With
Moe
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December 25, 2023

No problems to report and the wait wasn't bad. Friendly service by both service and checkout people. More

by Dadams50
Recommend Dealer
Yes
Employees Worked With
Cynthia Molero, Cynthia Molero
Report | Print
December 22, 2023

I had a great experience with the dealership. I told Royal what was going on with my car, and he got the job done in a timely manner More

by IREANZAWILLIAMS
Recommend Dealer
Yes
Employees Worked With
Royal Becnel, Royal Becnel
Report | Print
December 15, 2023

Very nice Professional performance Nice personality and happy with the service Thanks Thanks you so much More

by NOEMAIL2627
Recommend Dealer
Yes
Employees Worked With
Cynthia Molero, Cynthia Molero
Report | Print
December 10, 2023

My experience was horrible had to wait one month before they could even look at my vehicle then took 3 months to get it back there is no communication between the employee with the customer what so ever th More

by Cmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tarez Hill
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Dec 11, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback and apologize for the inconvenience. Your review has been sent to a Member of Management to review. Can you please provide a contact number or call Management to discuss further at 504-363-1999 ext. 217 please?

December 09, 2023

I made the appointment a month before and when I showed up on the scheduled date, I was told that the part my car needed had to be ordered. When I made the appointment, I specifically asked if they had the More

by Ana Hernandez
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tarez Hill
Report | Print
Dec 11, 2023 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

Thank you for sharing your service experience with us. We appreciate your feedback and apologize for the inconvenience. Your review has been sent to a Member of Management to review. Can you please provide a contact number or call Management to discuss further at 504-363-1999 ext. 217 please?

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