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Premier Ford Lincoln
Brooklyn, NY
133 Reviews
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133 Reviews of Premier Ford Lincoln
June 18, 2013
Absolutely horrible everyone including manger was extremely nasty. As soon as i pulled up i was basically attack from all angles bye hungry sales man. They all wouldnt take im just looking for answer extremely nasty. As soon as i pulled up i was basically attack from all angles bye hungry sales man. They all wouldnt take im just looking for answer. Unfortunately this was the only dealership that had the car and color i wanted so i had to do the deal. when it came to delivery of my car the car was filthy stock tags still on plastic on seats an dash was and still is missing floor mats even one of the letters in fusion was hanging off i told them it was unacceptable they told me that i signed for the car its now mine never ever ever again More
by mattt705
Employees Worked With
everyone
March 30, 2013
I had my reservations already about this car dealer because of all the bad reviews and the vibe I got when I came in to schedule a test drive. I figured I can just test drive here and if I wasn't happy because of all the bad reviews and the vibe I got when I came in to schedule a test drive. I figured I can just test drive here and if I wasn't happy with the way I am treated then I can simply do business at another dealer. So I scheduled a test drive for the 2013 MKZ and the day of the test drive the sales person Daryl did not even show up. Not even a call. Maybe something happened, sick, or maybe just running late so that wasn't a major problem. Another sales man (lucky for him I cant remember his name) said he would help and asked me if I'm trading in a car. I did not know why he was asking me that because all I wanted to do was just test drive the car. I told him yes I am going to trade a car in. He then asked me where is it and to pull it around the side. I said, For what? I am not buying a car today just test driving. He then said well he has to run my credit for a test drive. I again said for what? What does my credit have to do with a test drive? I test drove BMW and Mercedes with no credit check. He had no answer just a lot of well, its an expensive car. I said what does that have to do with test driving the car? I am a potential buyer? He says well you can wait for Daryl. I said that's ok; you just lost a sale and walked out. I called another Lincoln dealer to schedule a test drive and asked about running credit. The sales man said they do not run credit for a test drive. I am heading over there now. Clearly the Lincoln sales man in Brooklyn either profiled me and assumed I wasn't serious in buying the car or he was trying to prevent his coworker Daryl from getting a sale (Daryl watch your back) Either or, they do bad business at Premier Ford. Don't go More
by Rider1000
Employees Worked With
Daryl
May 16, 2012
I suggest you read my full story under the pros/cons but in case you just want the: gist Summary Car 2012 Ford Mustang V6 Premium Promised price $27,313 taxes/fees included. Dealer admitted to agre in case you just want the: gist Summary Car 2012 Ford Mustang V6 Premium Promised price $27,313 taxes/fees included. Dealer admitted to agreeing to the price but refused to honor agreement. I bought a Toyota a year ago and they too messed up on the price they gave me, however the admitted it and honored me what they agreed upon. Cons: *** Tried to trick me into signing a blank purchase agreement*** Unwilling to own up to the fact that they lied to lure me into the dealership. Politely called me a liar inside the dealership. Again accused me of lying on the follow up phone call. Lied about the price of the vehicle twice. Service staff outside was very rude. Pros: Manager was very professional in his demeanor. The salesman was ok but I spent 90% of the time politely arguing with the manager. I was originally promised what seemed to be a deal of a lifetime. But like everyone says, a deal to good to be true usually is. I gave an offer on a new 2012 Mustang which I was told several times via text messages, my offer was an acceptable offer and I made arrangements to go sign the paperwork. When I told the salesman that I already gave an offer and it was accepted, he went to the manager. The manager came over and informed me that my offer was way to low and they were not going to accept it. He basically said that no one gave me that offer. After showing him my text messages proving that we agreed on the price, he still told me it was way to low and they would not honor the agreement. Being that I had all my financing in place, I accepted their lowest counter offer which was $1600 higher then when I started. I put a portion of the down payment on my credit card (I wanted to put all of it on credit for bonus cash back from my bank but they said they would only do $2500 on credit due to fees), After they processed the payment, the salesman handed me a blank purchase agreement and asked me to sign it. Furious and mentally exhausted, I told him that I was not signing anything without the price written in. The manager came over yet again and informed me he "made a mistake" when he calculated their offer. Now the price of the Mustang was up another $1100. So feeling lied, cheated, and manipulated, I told the manager to refund my down payment and I was leaving. They followed up with me again two days later saying the higher offer the gave me was still good. Once again I refused the offer. Then the woman who accepted my original offer told me she never gave me the price I said she gave me. And even after I forwarded her the text messages she sent to me, she still tried to deny it. More
by Dpro1120
Employees Worked With
Sales Manager
