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Premier Honda
New Orleans, LA
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 424 reviews
August 05, 2020
Will not stop calling and harrassing I have been getting harassed by this Premier Honda of New Orleans location for over a week now. I have told them I purchased a car elsewhere and that I have been getting harassed by this Premier Honda of New Orleans location for over a week now. I have told them I purchased a car elsewhere and that I am not looking for another car and to stop calling me. This has been going on for the last several days to no avail and when I called to speak to a manager they would not connect me to someone to talk to. I believe this stems from the fact that this dealership tried to sell me a car where the VIN number did not match the vehicle I was about to buy. In fact the dealership didn't even have the car who's VIN that went to. Could you see the nightmare that would have developed if I tried to register this car? The funny thing is that I was dealing with the Toyota of New Orleans location when I was looking to purchase this vehicle and not this Honda store. This experience dealing with the Premier Automotive Group has left a very foul taste in my mouth and I would never shop at any of their dealerships in the future if this is how they are going to behave. I would recommend you look elsewhere and avoid the psychos that work there to avoid being stalked and harrassed. More
by afusco68
Employees Worked With
Sales
August 04, 2020
Brought my used vehicle in for an inspection and was told upfront all issues related to my vehicle. They even took care of a recalled part. Great customer service. A team I trust with my vehicles. upfront all issues related to my vehicle. They even took care of a recalled part. Great customer service. A team I trust with my vehicles. More
by Samuel Charles
Employees Worked With
Mark Smith
July 28, 2020
Absolute best service! They made the process of purchasing a vehicle so pleasant and simple! Highly recommend if you are looking for a vehicle of your own purchasing a vehicle so pleasant and simple! Highly recommend if you are looking for a vehicle of your own More
by Cece_tran504
Employees Worked With
Tony
July 24, 2020
No hassle recall service.. My 2003 Honda Oydssey had a air bag recall. She has over 300,000 miles and has needless to say has a few age related problems. One of which is a trick My 2003 Honda Oydssey had a air bag recall. She has over 300,000 miles and has needless to say has a few age related problems. One of which is a tricky ignition switch. I only use it locally, and use my other Odyssey for trips outside of the parish. I explained the problem to my service advisor Rosemarie Kohll. I asked that the key remain in the iqnition for the service since it might be a problem. I left the car in the afternoon and picked it up early the next day. They did as I requested, and there was no problem. I purchased the car from them in 2003. I purchased the second one from out of state. The next one will be another Oydssey and will probably be from Premier. Rosemarie took care of me and my geriatic car. Can't say enough about Rosemarie and the care received.......thanks More
by epvioletla
Employees Worked With
Rosemarie Kohll
July 24, 2020
I had some ac issues. The service department was efficient and timely. Craig, Walter and Mark were very helpful. I would recommend them to anyone. efficient and timely. Craig, Walter and Mark were very helpful. I would recommend them to anyone. More
by Allappr
Employees Worked With
Walter, Mark
July 18, 2020
Willie in the service department was very helpful and pleasant. He assisted in scheduling my appointment timely, he kept me updated on the progress of the work being done, and he made the process very ea pleasant. He assisted in scheduling my appointment timely, he kept me updated on the progress of the work being done, and he made the process very easy. More
by BB33
Employees Worked With
Willie
July 09, 2020
Always satisfied with the service and service advisor Mark. I being my Acura MDX in for oil changes and they keep my informed on required services. Thanks Mark. I being my Acura MDX in for oil changes and they keep my informed on required services. Thanks More
by Mauricecbaird
Employees Worked With
Mark
June 23, 2020
Easy online appointments. 2hr wait for a Saturday which was awesome. Covid19 precautions implemented as expected. Only issue was seeking information from the finance department. was awesome. Covid19 precautions implemented as expected. Only issue was seeking information from the finance department. More
by Mocha
Employees Worked With
Ms. Rose and Mr. Joe(greeter)
June 21, 2020
The old lady at the front desk was the rudest person ever. Came there, she was on her personal phone and did not want to help anyone. Told me to hold on and sit down because she was on the phone, while ever. Came there, she was on her personal phone and did not want to help anyone. Told me to hold on and sit down because she was on the phone, while the land line phone on her desk kept ringing. Worse service ever. More
by lovenm
Employees Worked With
Rose
