Premier Honda

I was very satisfied with my visit for a recall. My salesman was very helpful. And the service department was quick to take my ca salesman was very helpful. And the service department was quick to take my ca More

Ashton is the 🐐 I worked with Ashton to buy my car. From beginning to end she’s helpful and doesn’t leave you with any unanswered questions. The whole buying process I worked with Ashton to buy my car. From beginning to end she’s helpful and doesn’t leave you with any unanswered questions. The whole buying process was easy and she makes sure you’re all good before you leave. I recommend her to anyone looking to buy a car in New Orleans. More

A few little speed bumps but ultimately satisfied Brought car in for replacement of running lights Problem was covered by Honda extended warranty Car had 27,000 miles on it Even though it was obvi Brought car in for replacement of running lights Problem was covered by Honda extended warranty Car had 27,000 miles on it Even though it was obvious that both running lights needed to be replaceD The service rep says she was not authorized to replace both and only the service manager has the authority to OK Service manager was late coming in due to a medical appointment which meant I had to wait a couple hours more than I would like Overall he approved replacement of both and service was done in a timely matter so my overall satisfaction is good More

Dishonest Service Center If I could give zero stars, I would. DO NOT patronize this business! They charged me $250 to put a bunch of lube on a stuck part that they claimed to If I could give zero stars, I would. DO NOT patronize this business! They charged me $250 to put a bunch of lube on a stuck part that they claimed to have ordered and replaced. In addition, they drilled holes into the hood release inside of the car and attached the cable with a twist tie! I only stopped in to see if they could close the hood on my 2010 Accord, since the hoods on Hondas are known to get stuck in the open position. Whenever I bring it it for a repair or oil change, my normal shop closes it. (I don’t have one here because I just moved.) However, Premier Honda told me it would cost $200 to fix and a day to get the part. I said I’d go back the next day because I can’t keep parking with a slightly open hood. Then they told me the car wasn’t drivable! Apparently, the mechanic decided to completely take the latch apart WITHOUT TELLING ME and destroyed the cable, which wasn’t broken. The mechanic said I might end up needing a new hood and windshield if I drove it. Somehow I survived. I brought it back the next day, rather than going to another dealership because only this mechanic knew the extent of the damage he did the day before. When I arrived, the assistant service manager was texting and continued to do so because she was ‘texting my landlord about air conditioner.’ I understand that a lack of AC is no joke here, but I was a customer. The latch still sticks and now there are holes and a twist tie(!) holding part of my car together. All in all, I was robbed and received terrible service. I'll be reporting them to the Better Business Bureau. More

Quick service! I walked in for an oil change, they took me right away and we done in about 30mins! They even washed my car for free! I walked in for an oil change, they took me right away and we done in about 30mins! They even washed my car for free! More

Overall good experience Sales associate was pleasant to deal with. Didn’t get exactly what I wanted in Finance, but still good experience. I came prepared, and was in and out Sales associate was pleasant to deal with. Didn’t get exactly what I wanted in Finance, but still good experience. I came prepared, and was in and out of dealership in about 3 hours. More

Service for my Honda I have bought my vehicle from Premier Honda and I have been coming to here for all of my needs for service . I always look forward to see Rose and her I have bought my vehicle from Premier Honda and I have been coming to here for all of my needs for service . I always look forward to see Rose and her friendly service ! Thank you Rose More

Top service from the moment I arrived! I had great service from the moment I arrived. The staff were very attentive to my concerns about my car’s performance. Service was competed within I had great service from the moment I arrived. The staff were very attentive to my concerns about my car’s performance. Service was competed within 45 minutes! More

Excellent service, inexpensive as well. I enjoy coming to Honda Dealership for service for my vehicle. I prefer this location for my car needs. The guys that work on your vehicle are knowl I enjoy coming to Honda Dealership for service for my vehicle. I prefer this location for my car needs. The guys that work on your vehicle are knowledgeable about their work, and enjoy helping you. More

Great Service I must commend the service team, but especially Ms Rose. Her warm and friendly demeanor is awesome! She takes care of every detail from making sure sh I must commend the service team, but especially Ms Rose. Her warm and friendly demeanor is awesome! She takes care of every detail from making sure she has your correct information to scheduling a shuttle ride to and from your home. Her being part of the Premier Team is an asset to your company!!! More