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Premier Honda

New Orleans, LA

Overview
Reviews
4.4
407 Reviews
Call Dealership (504) 245-1777
View Awards

11801 Interstate 10 Service Rd

New Orleans, LA

70128

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Showing 407 reviews

November 02, 2022

Worst service ever. Don’t stand by work.Need training how to replace timing belts.Will ruin a good engine. More

by Blaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Barholomew
Report | Print
Nov 03, 2022 -

Premier Honda responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Mike Lombardino (mlombardino@premierhonda.com) when you have a chance. Thank you, and we look forward to hearing from you.

October 20, 2022

Brought my Honda Pilot in on 10/20/2022 with a problem with the ignition switch that the information on the Honda dash said, and for my car killing and missing. Was told they couldn't find anything wrong. More

by daj.couture.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Reggie
Report | Print
Oct 21, 2022 -

Premier Honda responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to Mike Lombardino (mlombardino@premierhonda.com) when you have a chance. Thank you, and we look forward to hearing from you.

October 06, 2022

Sebastian in the service department was very helpful and kept me updated on the status of my vehicle. More

by KW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian
Report | Print
Oct 07, 2022 -

Premier Honda responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2022

Easiest car buying experience ever - they were gracious folk and I got a decent price on my trade in More

by LQM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Ware. Carlos Higgins
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Sep 30, 2022 -

Premier Honda responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

September 24, 2022

I was impressed on how they treated me. I was confident they would help me More

by jcaruso10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ciruti, Daniel and Tony
Report | Print
Sep 25, 2022 -

Premier Honda responded

Hi, thank you for sharing your amazing experience. We're looking forward to your next visit with us!

September 20, 2022

Even though we had an appointment, it took almost 3h to have my oil changed. More

by Nathalia
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
Sep 25, 2022 -

Premier Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Mike Lombardino (mlombardino@premierhonda.com) when you have a chance. Thank you, and we look forward to hearing from you.

September 15, 2022

Great service; they work with the customer to accommodate them as best they can. ...pleasant personalities. More

by Claude Montegut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark J. Smith
Report | Print
Sep 25, 2022 -

Premier Honda responded

Hi, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

September 08, 2022

Professional, friendly, and easy to purchase a car from Premier Honda. Loyal customer for Premier Honda! More

by jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Barholomew, Christopher Reggie
Report | Print
Sep 25, 2022 -

Premier Honda responded

Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2022

Very slow. This dealership doesn’t provide estimate of how long service will take. They don’t offer a ride home or to work if you don’t choose to wait there. More

by LCOLIN
Recommend Dealer
No
Employees Worked With
Don’t remember
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Sep 25, 2022 -

Premier Honda responded

Hi, thank you for taking the time to leave us your honest feedback. Please reach out to Mike Lombardino (mlombardino@premierhonda.com) when you can so we can address this situation directly. Thank you and have a great day.

August 28, 2022

Mark is always very helpful! Wonderful service but oil changes did go up to $70+ please reconsider bringing the price back down More

by hanktontierra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service
Report | Print
Aug 29, 2022 -

Premier Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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