Premier Honda

My experience with Premier Honda was great. The staff was wonderful. Any problems (little) or questions I had, they were experience, and knowledge in providing the answers and assistance. was wonderful. Any problems (little) or questions I had, they were experience, and knowledge in providing the answers and assistance. More

We recently purchased an accord from Johnny Hadskey and appreciate his honesty and help. He was a pleasure to work! We shopped online, called, then went to Premier to purchase our car. Thanks to the won appreciate his honesty and help. He was a pleasure to work! We shopped online, called, then went to Premier to purchase our car. Thanks to the wonderful folks at Premier Honda for helping us purchase this exceptional car! More

Thank you Premier Honda and Travis Santa Cruz for working so diligently to ensure the purchase of my new used vehicle .The service of Honda and Travis Santa Cruz was really done in a timely manner and once a so diligently to ensure the purchase of my new used vehicle .The service of Honda and Travis Santa Cruz was really done in a timely manner and once again I'm very happy with my overall experience..... More

I had an excellent experience with this dealership. Scott was very helpful and answered all my questions. When I walked in the door I filed out my application for credit, got approved, and drove away with my was very helpful and answered all my questions. When I walked in the door I filed out my application for credit, got approved, and drove away with my car. Scott listened to what kind of car I was looking for and how much I wanted to spend. He was very honest and helpful from the beginning. I am looking forward to getting my next car with them. Premier Honda treated me as a person and that was appreciated. More

Recently purchased a new civic . I requested a written quote that was given to me . I went in with the quote and the entire process was fast and easy. They gave me the best deal of every dealership in the quote that was given to me . I went in with the quote and the entire process was fast and easy. They gave me the best deal of every dealership in the state. I will buy my next car from them . Great experience More

Premier's environment was a pressure free. I was able to test drive new and used cars and my buying options for both with no hassle. test drive new and used cars and my buying options for both with no hassle. More

This is an update to my previous review of Premiere Chrysler, Jeep and Dodge. 40 days after purchasing a used vehicle from Permiere, I am happy to be closing the book on this car buying experience. I Chrysler, Jeep and Dodge. 40 days after purchasing a used vehicle from Permiere, I am happy to be closing the book on this car buying experience. In the end, Troy Saavedra, the General Manager gave me a full refund. However, the experience was long, difficult and stressful to put it mildly. For the first two weeks after I had purchased the car and had major mechanical issues, I was unable to get anyone from the entire company on the phone. On the rare occasions that I was able to reach Ivy Falgout, my sales person, he informed that there was nothing they could do, that I could NOT speak to the manager or anyone else and that I needed to stop calling. I was told repeatedly that I would get a call back, and not once in two weeks of over 50 placed calls was my call returned. Finally, I was able to get Troy Saavedra on the phone which was a very pleasant change of pace. He promptly sent over a tow truck to bring my vehicle in to service for a diagnostic and set me up with a nice loaner car to drive in the meantime. This was great, until.. I didn't hear from anyone for an additional 2.5 weeks. At this time I had no idea what was going on with my car, what my options were etc. I placed several calls during this period, none of which were returned. Finally, I got a call from Troy who informed me that the car was indeed beyond repair, he apologized for his slow response, and offered a full refund or to find me an alternate vehicle. At this point I was exhausted by the car buying experience and took him up on his offer to find a replacement. I was shown a couple of cars, none of which were on the same level of the car I had originally purchased and the response to my calls remained slow. After about a week and half I felt forced to go through a different dealership and bought a car that I am very happy with. The difference in customer service between the two dealers is drastic. In conclusion, if you are going to buy from premiere, beware. Work with Troy if you can, if he has the time he is good to work with, unfortunately he rarely appears to have time. Never work with Ivy Falgout, he is unprofessional, rude and will rip you off. More

We received good service in the promised time frame. We received good service in the promised time frame. No unnecessary repairs or hidden costs. Will definitely return to this dealership for service We received good service in the promised time frame. No unnecessary repairs or hidden costs. Will definitely return to this dealership for service. Thank you. More

Premier Honda gave the best customer service I've ever received at a car dealership. They were easy to work with, I received a great offer on my trade-in, and I get to drive a new Honda Odyssey, which is received at a car dealership. They were easy to work with, I received a great offer on my trade-in, and I get to drive a new Honda Odyssey, which is a super vehicle. I would highly recommend this dealership. More