
Premier Honda
New Orleans, LA
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My service was not to good but waiting to have my oil change was horrible it took over 2 hours to change my oil,, others customers came in after me left before me,,I ask to check my brakes and tires this change was horrible it took over 2 hours to change my oil,, others customers came in after me left before me,,I ask to check my brakes and tires this was never done I went to a tire shop after leaving Premier Honda and found 1 of my tires was low on air ,,, they did not check my brakes or tires,, this is not the service I usually get from Premier Honda I was very dissatisfied with the mechanics who service my car.. More
Very knowledgeable of my vehicle Very pleasant Very knowledgeable of my vehicle Very pleasant staff Wait time was excellent Waiting area very clean n fresh Coffee is good also Very knowledgeable of my vehicle Very pleasant staff Wait time was excellent Waiting area very clean n fresh Coffee is good also More
It was a pleasure dealing with Premier Honda until they added a 1,800 dollar hidden charge when we were ready to pay. Not happy at all. They reluctantly drop that down to $675 and I had to convince my wife added a 1,800 dollar hidden charge when we were ready to pay. Not happy at all. They reluctantly drop that down to $675 and I had to convince my wife to buy vehicle. The finance manager was rude when I didn’t want to purchase the $2,000 extended warranty. He stated that we were being recorded with a camera that he pointed to the ceiling that we didn’t want the extended warranty. The website stated Life Time Warranty if you purchase that vehicle. What the heck. More
I had an APPOINTMENT for minor service on Tuesday. I finally went Saturday in person to check on my car after trying numerous times to get someone to answer the phone. Basically my car sat at the dealer finally went Saturday in person to check on my car after trying numerous times to get someone to answer the phone. Basically my car sat at the dealership for 5 days with no resolution or no courteous calls on updates. More
Needed a tire rotation and oil change. I got the appointment I wanted. The work was done faster than I expected, not that long of a wait. Very pleased with the service department at Honda. appointment I wanted. The work was done faster than I expected, not that long of a wait. Very pleased with the service department at Honda. More
I always go here customer service is awesome every time I go they always make me feel comfortable about bringing my car there and keep me updated about my car most definitely will be going back go they always make me feel comfortable about bringing my car there and keep me updated about my car most definitely will be going back More
Service people were very polite and work was completed in a timely manner. Service advisor explained service schedule and what needed to be done. Great job! a timely manner. Service advisor explained service schedule and what needed to be done. Great job! More