Premier Nissan Of Metairie

Professional, courteous service by all employees i interacted with, especially Brent in Service dept., my vehicle was brought back for a repeat AC issue and he resolved it for me. interacted with, especially Brent in Service dept., my vehicle was brought back for a repeat AC issue and he resolved it for me. More

Excellent customer service and timely service. Improvement from previous visits. Service agent very informative and knowledgeable. Improvement from previous visits. Service agent very informative and knowledgeable. More

This is a terrible dealership. I have been fighting to get my issues with my 2023 car resolved. They ignore me and have called me a liar. I have been fighting to get my issues with my 2023 car resolved. They ignore me and have called me a liar. More

Communication from the advisor was satisfactory, but after some encouragement to help call another dealership regarding a part, communication improved. Janna was very nice and courteous at all times and after some encouragement to help call another dealership regarding a part, communication improved. Janna was very nice and courteous at all times and helpful. More

After a disastrous encounter with a pothole, Premier and especially service adviser Brent Rowell, made quick work of of the repair, and set up shuttle service as well. especially service adviser Brent Rowell, made quick work of of the repair, and set up shuttle service as well. More

I had a wonderful experience. RJ was very helpful very professional and is always a great help to me! RJ was very helpful very professional and is always a great help to me! More

Service representatives were efficient and professional. No other comments necessary etc etc etc etc etc No other comments necessary etc etc etc etc etc More

Horrible Experience - Dishonest and Disrespectful! "I went specifically to refinance my car, my experience was an absolute nightmare. So I strongly advise anyone considering refinancing or buying f "I went specifically to refinance my car, my experience was an absolute nightmare. So I strongly advise anyone considering refinancing or buying from this Dealership to go elsewhere. Their business practices are unethical and their customer service is appalling. Avoid this dealership at all costs!" *First, I was made to wait for over THREE HOURS while they pretended processing my information. During this time, I was given no updates and felt completely ignored. After this excessive wait, they finally admitted they 'don't really do refinances. This was incredibly dishonest and a complete waste of my time. Instead of being upfront, they tried to pressure me into trading in my car, playing manipulative games to add fees. The entire process felt disrespectful and predatory. They clearly have no regard for customer's time or honesty. I strongly advise anyone considering refinancing or buying from this Dealership to go elsewhere. Their business practices are unethical and their customer service is appalling. Avoid this dealership at all costs!" I will Add the names later on. More