Premier Nissan Of Metairie

Service Exceeded Expectations Lisa Pela at Premier Nissan is amazing! My Pathfinder was in for an A/C issue. I had bought from another dealership and couldn’t find my Extended Warr Lisa Pela at Premier Nissan is amazing! My Pathfinder was in for an A/C issue. I had bought from another dealership and couldn’t find my Extended Warranty info. Once we had the warranty info, Lisa fast tracked my repairs and had my overpriced rental rate reduced. Lisa even gave her personal cell number to make communication easier. Because of Lisa, I will look at Premier Nissan for my next vehicle purchase. Premier Nissan, what ever you are paying Lisa Pela, it’s not enough! More

Appointments mean nothing I had a 10:30am appointment to have tire patched I was told it would be a 2 1/2 - 3 hour wait even with an appointment. The service lady June was ver I had a 10:30am appointment to have tire patched I was told it would be a 2 1/2 - 3 hour wait even with an appointment. The service lady June was very nice I have a leased car, my second rogue but the service dept has been very disappointing for this car and my last rogue. My last rogue the battery went dead and I was told it would be 3-4 hours to replace. It was under warranty but because of the time element I went to a different establishment and paid to have it replaced Today, it took over an hour to tell me the tire could not be patched, I needed a new tire but didn’t have one 😢 They also said I didn’t have a tire warranty but I also was never asked if I wanted one when I leased this car about 2 months ago. I thought everything was under warranty More

Typical dealership hidden fees nightmare Extremely upset to be charged $40 for windshield wipers that I didnt need and to find a mystery charge for an oil kit of $30. Just gave away $70 for n Extremely upset to be charged $40 for windshield wipers that I didnt need and to find a mystery charge for an oil kit of $30. Just gave away $70 for nothing. Done doing business here unless I receive good will gesture from here. More

Great experience I brought my Versa Note to Premier Nissan in Metairie, LA for an oil change, tire rotation, and to fix a brake light that was out. Everything was han I brought my Versa Note to Premier Nissan in Metairie, LA for an oil change, tire rotation, and to fix a brake light that was out. Everything was handled quickly and professionally. More

Point system is a joke! After spending over $3,000 on my last trip at Premier it took 3 trips for the mechanic to figure out the problem. Today's trip was $465.84 and I was o After spending over $3,000 on my last trip at Premier it took 3 trips for the mechanic to figure out the problem. Today's trip was $465.84 and I was only allowed to use a set amount of my points earned, (the clerk graciously offered to check with the service manager to see if he would approve above the 50 point max and permit her to credit 100 points to my bill. The service manager would only allow her to credit 75 points to my bill., which leaves me with a balance of roughly 85 points. Really, in today's world, the 25 extra points would have made an huge impression about the dealership ... but, with the service manager being so stingy, it did the opposite. Evidently this practice has been approved before, otherwise the clerk wouldn't have reached out for permission. I am certainly, glad I decided to reconsider the major repair on my car, (over $3,000.00 per June, service rep.), and shop for a new car ... Its certainly makes me wonder if I want to deal with a dealership that doesn't look out for their customer. More

Service is good & efficient They do a good job here in the service department. Quick & friendly! They are very fast in performing the service on your car. Very friendly! They do a good job here in the service department. Quick & friendly! They are very fast in performing the service on your car. Very friendly! More

Very professional service he showed real concern Would like him to be the go guy concerning my service need. He was very concerning and honest about the situation that i explained about my car. Would like him to be the go guy concerning my service need. He was very concerning and honest about the situation that i explained about my car. More

Best car experience ever I was in the market for a car but knew there would be hard to get a vehicle due to previous matters. I seen a FB post about Mario and decided to go an I was in the market for a car but knew there would be hard to get a vehicle due to previous matters. I seen a FB post about Mario and decided to go and visit them. Mario, Travis and I believe Josh all helped me tremendously. Unlike Other dealerships they didn’t fast talk me or force me to just get any car just to make a sell. They all took their time and worked with me to find the car I wanted. I am extremely satisfied with my new car as well as the service I received. Thank you Super Mario and Crew More

average service Never received call saying car was ready and when I got there car was running in the pickup Lane anybody could have took off in the car Never received call saying car was ready and when I got there car was running in the pickup Lane anybody could have took off in the car More