Premier Nissan Of Metairie

Thanks! I really appreciate the quality of service, the friendliness, and general customer service. Also the fact that there is a shuttle service really is I really appreciate the quality of service, the friendliness, and general customer service. Also the fact that there is a shuttle service really is beneficial. More

April 18 Waited almost 2.5 hours. For oil change and tire rotation. Could have watched a NFL game. Ridiculous! Leased vehicle six month check. Second one. Waited almost 2.5 hours. For oil change and tire rotation. Could have watched a NFL game. Ridiculous! Leased vehicle six month check. Second one. More

Impressive What an allsome call cente they have thanks to Ms Brittany connecting me to Mr Terrell our sale person didn’t pressure me to buy anything. He was s What an allsome call cente they have thanks to Ms Brittany connecting me to Mr Terrell our sale person didn’t pressure me to buy anything. He was straight to the point and he didn’t beat around the bush and that was how he sold me a 2019 Nissan Maxima platinum. I love it and if I ever need another vehicle I will go back to see him. Thanks to your entire staff including Mr Keith from parts and Mr Miguel From the mechanic department. Thank you all for putting it together for me. More

Good customer service Very friendly technicians and other workers. Good work quality. Kept informed of action taken. Refrements probided. Waiting room well stockef. Very ef Very friendly technicians and other workers. Good work quality. Kept informed of action taken. Refrements probided. Waiting room well stockef. Very efficient employees. All were very helpful More

Disorganized, unprofessional, and a fist fight I walk into the service area and I am not greeted. When I ask the people at the service desk for help they ask me who my appointment is with instead o I walk into the service area and I am not greeted. When I ask the people at the service desk for help they ask me who my appointment is with instead of helping me look it up. (I’m lucky I had the email on my phone, because I did not remember). The woman at the service desk remarks that I am lucky I have the person I have to help me because she “hates” most of the others. I sit down in the waiting room (no one offered me water, but I ended up grabbing some because I saw it) and next thing I know, I see people running. Apparently a fist fight broke out in the front of the store and some of the service people either wanted to go see it or wanted to go help. Customers were getting out of the way saying they were going to call the police. After that settled down everything was pretty normal. My one positive is that they wash your car before bringing it back to you. Melady (my service agent) was nice, but it seemed like she was the only one working so she was running around and was hard to get in contact with and no one else was helpful. It was like she was running the whole place by herself. To clarify, Melady was great- but everyone else and the atmosphere was just stressful. More

Warranty Work Overall I was completely happy with your customer service and everything went smoothly having my car repaired and it was ready in a timely manner. Overall I was completely happy with your customer service and everything went smoothly having my car repaired and it was ready in a timely manner. More

Service, Yes. Sales, NO I’ve purchased 2 cars from this dealership and I would NEVER buy another one from this dealership! However, brought my car in to be serviced today and I’ve purchased 2 cars from this dealership and I would NEVER buy another one from this dealership! However, brought my car in to be serviced today and had EXCELLENT SERVICE from Ronald and the rest of the service department staff. This is the BEST service department. The staff is always very nice, they explain everything before any work is done on your vehicle, and they give you updates as you wait. The waiting area is always comfortable. The cashier is pleasant and goes over your bill to make sure you understand what you’re paying for. No complaints with service department. I would give them 5 STARS!!! More

Excellent service and great deal Everyone was extremely courteous and helpful to me, especially my salesman, Gaylin. It was a truly great experience. Loved working with Gaylin. He was Everyone was extremely courteous and helpful to me, especially my salesman, Gaylin. It was a truly great experience. Loved working with Gaylin. He was great to work with. More

Overall Excellent Experience! From my salesman Benny, to my favorite service advisor Miguel, my experience has been 5 star! Miguel is knowledgeable and friendly. I have confidence From my salesman Benny, to my favorite service advisor Miguel, my experience has been 5 star! Miguel is knowledgeable and friendly. I have confidence when I drive away, knowing my vehicle will get me to my many destinations! Peace of mind is priceless! More