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Premier Nissan Of Metairie
Metairie, LA
535 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 535 reviews
September 04, 2018
Fast, efficient, courteous I was told it'd take 2 hours, took less than 1. Free food and beverages in waiting room. Service person was VERY courteous & friendly. I was very sati I was told it'd take 2 hours, took less than 1. Free food and beverages in waiting room. Service person was VERY courteous & friendly. I was very satisfied. More
by Rugby
Employees Worked With
I don't remember who helped me.
September 04, 2018
Professional but confessed I was told 3 different prices on a new key and the Cashier asked me to go look for my own car. This may have been the most awkward Experience I’ve I was told 3 different prices on a new key and the Cashier asked me to go look for my own car. This may have been the most awkward Experience I’ve had in a service department at a dealership I also left a message for the Servicing manager this morning regarding key price and no return call More
by Brand105
Employees Worked With
Janna Patterson
August 31, 2018
Altima They were kind, considerate, they had me financed in under two hours. Mike Martin was my salesman, they were respectful of my credit situation and he They were kind, considerate, they had me financed in under two hours. Mike Martin was my salesman, they were respectful of my credit situation and helped me get into a newer car. More
by Ann2018
Employees Worked With
Mike Martin and the finance manager
August 27, 2018
Very good experience Miguel in Service Dept. is very nice and keep informed any body for abaut the Carr repair tanks. Very much I’m recommend service to my friend and fami Miguel in Service Dept. is very nice and keep informed any body for abaut the Carr repair tanks. Very much I’m recommend service to my friend and family More
by Gus
Employees Worked With
Miguel in service
August 16, 2018
Not a simple oil change! I am disabled and have difficulty sitting or standing for periods of time. I was told if I made an appointment, my wait time would be significantly l I am disabled and have difficulty sitting or standing for periods of time. I was told if I made an appointment, my wait time would be significantly less. My wait time was over 2 hours. That is ridiculous! When I asked the staff and explained why I had made this appointment, there were rude and uncaring and unsympathetic. I have many choices in which I can have my oiled changed, Premier Nissan should definitely not be a choice! More
by Sajk1953
Employees Worked With
Collins
August 09, 2018
Service advisor He was took time to look at everything that was wrong with the car. Alex, called a couple times to tell me what was going on He was took time to look at everything that was wrong with the car. Alex, called a couple times to tell me what was going on More
by Sisters
Employees Worked With
Evander Sylvanus
July 30, 2018
Service Outstanding service Was in and out ! Had a bad electric fan and it was replaced with no problem. Wait was only a couple of hours. Outstanding service Was in and out ! Had a bad electric fan and it was replaced with no problem. Wait was only a couple of hours. More
by CJ
Employees Worked With
Nick Brown
July 18, 2018
Would award a 0 if possible Most expensive Nissan service department continues to mislead and overcharge its customers - upon intake was told that there would be a 130 diagnostic Most expensive Nissan service department continues to mislead and overcharge its customers - upon intake was told that there would be a 130 diagnostic charge is no work was performed. If Work was performed diagnostic charge would be applied to the cost of the Work. Car was inspected and diagnosed with all sorts of problems that I could not afford to repair - so I had one - the brakes - repaired - dealer still charged the 139 diagnostic fee because the brake job was not a problem that I brought it in for and the credit Only applied if the work was done on the problem that was reported - Total rip off. Moreover on pickup dash displayed all sorts of warning lights that were not illuminated previously More
by Ropioff Reporter
Employees Worked With
June
July 12, 2018
New Nissan Rogue Great salesman very knowledgeable. Best salesman I ever worked with in a new or used car buying situation. Very well educated on the vehicle and all Great salesman very knowledgeable. Best salesman I ever worked with in a new or used car buying situation. Very well educated on the vehicle and all of its electronics.. More
by Coon xxx
Employees Worked With
Grant, Todd Boudreaux
July 11, 2018
New Rogue Great experience! No hassle, I did not feel pressured to make a decision on the spot. We sent an internet request and got back a call almost immediate Great experience! No hassle, I did not feel pressured to make a decision on the spot. We sent an internet request and got back a call almost immediately. Great customer service. More
by Cjpell
Employees Worked With
Todd Boudreaux
